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Hotel Vila Santa Miraflores

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#13 of 226 Hotels in Lima
Certificate of Excellence
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685 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Vila Santa Miraflores
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Showing 174: English reviews
Reviewed 10 July 2015

We spent the first two nights in Peru in this hotel. The room was clean and comfortable (although we wanted to sit on chairs rather than on the bed). The breakfast was truly wonderful and it was served in an enchanting sitting area. We felt the place is invested with love and care of real people rather than with standard...

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Helpful?
Thank Tovi L
Egypt
Reviewed 10 June 2015 via mobile

We stayed at this hotel for two nights during our trip to Peru. The room was comfortable and cosy. As the hotel is located on the Main Street you hear the sounds of the passing cars during the night. The breakfast was basic! The Wi-Fi was working perfectly throughout the hotel. Little bit far from Miraflores center and we had...

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2Thank Abdalla A
Durham, North Carolina
Reviewed 8 June 2015

Had a lovely stay at Hotel Vila Santa from the moment we arrived. (We were a party of three staying in a triple room.) I was quoted a higher room rate upon arrival than what my online reservation said, but once the front desk associate saw my confirmation email, he changed it without argument. I'm sure it was just an...

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2Thank Taylor S
London
Reviewed 7 June 2015 via mobile

I did quite a bit of research before booking this hotel - and am really pleased with my choice. It's clear that customer service comes before process and procedure here. It's well run and the staff (particularly Manuella, Katherine, Gary, and Alba) were truly excellent. I arrived very early (about 8am in the morning) being well aware the room was...

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Thank Tundrex
New Orleans, Louisiana
Reviewed 2 June 2015

My fiancé and I stayed at this hotel for two nights toward the end of our stay in Peru. I wish we had researched the hotel a little more, because I think it is an excellent hotel for business travelers (on their site, they have the word "business" under the hotel name, which I didn't get at the time), but...

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2Thank Professoressa0411
Jersey
Reviewed 1 June 2015 via mobile

We enjoyed our stay in this small but clean hotel. All the staff were very friendly and extremely helpful. The hotel has a gorgeous 10th floor dining room, we had breakfast included which was a delicious buffet with lots of choice including fresh fruit, breads and eggs to order. The only drawback is the location, it's too far to walk...

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Thank LindaJersey
Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Linda Thanks for your nice words, they make us feel that we are doing well, however we have to improve everyday Greetings, Customer Attention Area

Reviewed 13 May 2015

I stayed in hotel villa santa for one month as I was on business trip to lima. I recommended to book this hotel by looking at the reviews but It was more than expected. I was very comfortable with room , though hotel is located next to road It was very calm for me to work as windows were sound...

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1Thank Kavya K
Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Kavya For us, it has been a pleasant to had you in Vila Santa for one month, we would liked you to stay with us !!!!. It was really so nice to served and supported you in everything that was in our hands and even more to know that you have felt well, certainly Indian food is dificult to...

Gouda, The Netherlands
Reviewed 15 April 2015

When we arrived in Lima in the morning we decided to call this hotel based on the good revieuws and ask if they had a room available for us. Their answer was yes and we told them to be there within an hour. After about fifty minutes we arrived at this place. We were received with a short; " we...

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3Thank 915Alexo
Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Alexo We have call recording and we did not find your call , on other hand it is not true that we did not want to help you, suddenly when you arrived to our hotel it was full since our availability is quite high, The people at the front desk wanted to help you to find other hotel and...

Clewiston, Florida
Reviewed 9 April 2015

The Staff is so friendly .The hotel is beautiful from the Lobby to 10th. Floor dining. Gorgeous dining room with great variety of food, helpful staff and amazing views. Our room was very clean, comfortable & air conditioned . We had an issue with the AC and immediately changed to another Room with AC. The complimentary cocktail was very nice...

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1Thank Nancy S
Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Nancy Thanks a lot for your kindly words, for taking the time and sharing with others travelers. Since now our gratefulness. Greetings Customer Attention Area

Oslo, Norway
Reviewed 31 March 2015

The first room was on the main high traffic street. Moved for the second night, but street noises came through a vehicle tunnels and echoed around the parking lot, surrounded by the building. Water was not hot. Quality of rooms was low for a 3 star hotel.

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4Thank Omingmak
Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Omingmak We regret that your stay in our house had not being totally pleasant, in any case we apologize for it. Regards, Guest Attention Area

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Vila Santa Hotel is not the largest or most luxurious one, but it is the best one when it comes to service. Our primary goal is to provide to you the best service and comfort so that your stay is bright, easy, and at home. Even more we will provide to you with the services that you need during your stay, so that you can concentrate in your business. We service our guests with a smile.We started out very small, but our commitment to our guests and determination to attend your demands brought us to what we are now. We are always looking for your feedback because it allows us to improve upon what we have already established Vila Santa provides you full-equipped guest rooms, designed to meet your comfort and relaxation needs. The courteous and efficient staff will do their utmost to make your stay a pleasant one.A famous Peruvian chef, Gaston Acurio, once said : "El mas o menos, no es suficiente para que el cliente regrese" (middle terms in service are not going to make customers to come back). We agree 100%.Therefore our commitment to you is from when you walk in, and we will be looking forward to see you back. ... more   less 

Additional Information about Hotel Vila Santa Miraflores

Address: Av.Benavides 2957 | Miraflores, Lima 18, Peru
Region: Peru > Lima Region > Lima > Miraflores
Price Range: $73 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Vila Santa Miraflores 3*
Number of rooms: 25
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Hotel Style:
#5 Best Value Hotel in Lima
#8 Business Hotel in Lima
#18 Family Hotel in Lima
#27 Romantic Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Vila Santa Miraflores staff and other travellers.
14 questions
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Alameda, CA
Overland Park, Kansas
over a year ago
Orlando, Florida
over a year ago
franklin ky
over a year ago

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Questions? Get answers from Hotel Vila Santa Miraflores staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room high enough is ok I guess if you want a quiet one ask for the ones that don't look on the road”
 of 5 bubbles Juan57, 17 Dec 2016 | Read review
“We took a "quiet" inside room, not facing the street.”
 of 5 bubbles 2016DanS, 17 Dec 2016 | Read review
“Do not get the rooms next to the street, it´s really loud!”
 of 5 bubbles AleDiaz089, 17 Nov 2016 | Read review
“This is my second time at the hotel and both times the rooms were good. Higher floors are quieter.”
 of 5 bubbles Rock_Hopper_55, 2 Nov 2016 | Read review
“Ask for a quiet room and maybe above floor number 7..I think the hotel has 10floors”
 of 5 bubbles realcruze, 28 Oct 2016 | Read review
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