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Nestled in the heart of Mirafres, Pullman Lima Miraflores is lauded for its bustling vibe, underscored by live music and sleek decor. While some guests consider the rates steep without matching their value expectations, the hotel's cleanliness and array of amenities, including a rooftop pool and diverse breakfast, compensate for the premium cost.
With its spacious and well-kept rooms, alongside top-notch service, it stands out as a beacon of comfort. The prime location also garners appreciation, placing guests amidst the pulsating life of Lima's beaches and shopping.
Location
Central
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
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Detailed Reviews
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The Hotel Pullman Miraflores is a solid choice for any type of trip, whether for business, family or sightseeing in the Peruvian capital. In my Traveler and Executive experience, I consider the Pullman to offer well-cured environments and top-notch service, as well as being located in an extraordinary location in Lima.
I want to highlight especially the service of the events area, which supported me in organizing a business convention. The team showed me all the available spaces, from its spacious lounges to the rooftop of the hotel, which boasts one of the most stunning views of the city. A special mention for Wendy Kimberly and Jacobo, who led with great professionalism and attention to detail.
I would definitely return to Hotel Pullman Miraflores not only to organize another event, but also to enjoy its comforts and atmospheres.
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Date of stay: August 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a amazing hotel. Very clean and proper rooms and the restaurants with amazing staff. Thank u Luis for the amazing experience during breakfast. Will he happy to come back for my next work trip……..
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jose Herazo, Other at Pullman Lima Miraflores
Responded Jun 20, 2023
Dear Guest We would like to thank you for sharing your comment with us. We feel very proud that your stay fulfilled your expectations in all aspects. Thank you for your preference! Best regards Jose Herazo Front Office Manager
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The Location of this hotel is walking distance to the Larco Mar cliffside shopping center and beautiful sunsets and wave watching and Miraflores shops and restaurants. The design of the hotel is unique and visually very appealing.
A note of sincere appreciation for the Pullman front desk management and staff who were attentive and always willing to help when asked. It is always about the details for me: Little things such as I asked them to call taxis for me as I did not have a local landline and felt more comfortable with a secure taxi which they always accommodated me. Offering to store an oversized package in a storage closet to keep it safe.
I booked Monday to Saturday and stayed an extra night when Toronto airport was closed due to a huge snow storm and was happy for this extra night. I enjoyed the pool area a couple times which is cozy .
My only recommendation and expectation of any 5 star hotel? Always communicate with your guests know if one of your amenities is not available.The gym was closed, which could be a big deal if you do daily work outs and book a hotel that only has a gym. I must add though that there was no noise or disruption to me at all in anyway and they were able to mask this work without any inconvenience to me as a guest. However, I like to do Yoga in a big space and was disappointed that I was not able to do my personal daily routine in a bigger space then a hotel room. Not a dealbreakfer for me but communication is always key.
A special thank you to the housekeeping staff . In a post covid world, remember to leave a tip always.
I was also never able to enjoy the breakfast buffet offered. I acknowledge that I arrived late one morning...7 minutes late. The buffet was being taken down but there was still quite alot of food laid out on one big table. There was enough time to have allowed me to grab a plate. I was directly told by the hostess in the restaurant that morning that no, sorry it closed at 10:30am. (& even though it was only 10:37) it was too late. She did not offer an alternative breakfast option for me which I was willing to pay for. I do understand that it was late but if a client is in front of you, in your dining room ,offer an alternative that works for everyone that is reasonable. I would have gladly taken any suggestion offered & paid for breakfast. I ended up going to another hotel overlooking the ocean that had breakfast till 11am, arrived late ( but I was accommodated). That is my expectation a 5 star hotel- create a solution.
Would I return to the Pullman...absolutely yes .
I work in hospitality and appreciate the value of feedback where one can learn and progress and improve. These are two little suggestions that would have lasting impact if applied to all areas of the hotel. Communication and Create Solutions for your guests, that is what hospitality is about.
Again thank you for the warm reception from your front desk staff.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jose Herazo, Other at Pullman Lima Miraflores
Responded Mar 14, 2023
Dear guest. On behalf of Pullman Lima Miraflores team, we would like to thank you for sharing your comment with us. It is very important for us to know the opinions of our guests; comments like yours helps us to continue improving in the level of service we offer. Our commitment is your return, so we will be happy to have you back in the hotel and assure you that your comments have been registered and we will work hard so they do not repeat again. Kind regards, Jose Herazo Front Office Manager
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Excellent hotel. Love that it is central in the city and that it has everything in short distance. The breakfast is delicious and very complete and the team is always very friendly. After a week, Luis from the breakfast already recognized me was super proactive to help any time I needed. Similarly the bar upstairs has a great vibe and the whole team led by Caroline is always eager to help. Kudos to Luigi for the special attention in the service .
Finally, the attention to detail of Christian Yactayo in housekeeping leaving my room always pristine and in order made me feel at home.
Definitely recommend Pullman Miraflores for business of visiting with friends . Second time and counting
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Booking for the rooftop is recommended as it is a popular spot in town
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Hoteles Peru, Guest Services / Front Office at Pullman Lima Miraflores
Responded Sep 3, 2024
Dear @oftripsandtales, We would like to thank you for sharing your experience with us. It is greatly appreciated all your comments about Luis, Caroline and Christian that made your stay so pleasant and so remarkable. We hope you can visit us very soon! Best regards, Michelle Castañeda Front Desk Manager
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We keep a very pleasant memory of our week-long stay in this hotel, located 2 blocks from Larcomar and in the middle of Larco Street, a commercial and gastronomic area, with a high standard in safety, comfort and gastronomy. The breakfasts are very filling, highlighting the almost brunch on Sunday, the day when the Buffet closes until 12 pm, from the usual 10:30 am. You can find salads, freshly squeezed juices in glass bottles; cupcakes, assorted pastries; variety of cheeses, breads; omelettes, poached eggs; cereals, yogurt; varied cold cuts, nuts, natural and compote fruits and loin or sautéed chicken. I would like to highlight the service of Yordano who, from the first day, took care to serve us, without even telling him, exactly what we like for breakfast. Same with the attention in our room from Benjamín and Cristián, on the 8th floor; They also pointed out those details that make the difference. The view of the rooftop bar and heated pool is very beautiful and ideal for taking panoramic photos. The gym on the third floor operates 24 hours a day and is in optimal condition with new equipment. In summary, I highly recommend registering as an Accor member; They recognize and reward loyalty with the chain, with amenities such as late or early check in; room upgrade and exclusive discounts for members. We will definitely return to this hotel!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Para los que viajan con niños menores de 18 años y mayores de 11 años, sugiero reservar la...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is surly a Lima gem. Service and customer service are top tier. On arrival, as we walked into are room the porter said this room is not right and told us to wait a minute. Within a few minutes, less than five, someone else was in the hall with a new set of keys to an adjacent room. It had been a long day traveling but this blip correction was so fast, we had no time to understand what had just happened. Room switch and then a voucher for a pair of cocktails that night in the rooftop bar.
The rooms are ample, and they supply you with a bottle of water each day. The breakfast is amazing with fresh pancakes, omelets, French toast cooked to order. A bagel bar, fruit area, cheeses galore, detox beverages (green is amazing). Local fresh fruits, yogurts....well you get the picture...service is top notch.
Linens are good and towels are thick and thirsty. Manufactured by a women's owned Peruvian company Pluma's.
One small glitch though is if you are in a higher roof (14-15) the music that goes until 1 a.m.ish can disturb your sleep. Might ask for a lower room.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Lower room if you really have to sleep. Club noise could keep you up at night.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Hoteles Peru, Guest Services / Front Office at Pullman Lima Miraflores
Responded Aug 19, 2024
Dear @scoopC5, We would like to thank you for taking the time to share your experience with us. We highly appreciate your positive feedback, and we greatly value your review and opinion about our facilities and service in our hotel. We hope you can visit us very soon! Best regards, Michelle Castañeda Front Desk Manager
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Great organization for our event, with the room very well distributed and all audiovisual equipment functioning properly. In addition, excellent food and drinks last for the different stages of the day. Exquisite food and special thanks to Jorge Ajen for his service and willingness.
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Date of stay: December 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I traveled to Lima after work on the 27th of April from DCA and arrived on the 28th. The hotel has a modern vibe and I had booked the junior suite with king sized bed and living room area which can be closed off with 2 sliding pocket doors. There is a half bath as you enter the suite and a full sized bath with shower next to the bedroom. I stayed on the 13th floor and it was not noisy at all! Also, the breakfast buffet is one of the nicest buffets that I’ve seen with an assortment of fresh squeezed juices, charcuterie boards, hot foods and pastries galore! The front desk agent also let me know that there are connecting rooms for families. The hotel is located in a very safe neighborhood and only 2 blocks from Larcomar shopping center on ocean cliffs. There is an amazing and delicious creperie called Beso Frances Creperia and coffee shop one block down on Avenida Larco. Finally, I’d like to give a thanks to Felipe in Housekeeping who helped me on some special requests!! The Pullman Lima Miraflores gets an A+ on customer service!!
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:Please call hotel directly for any room specific information or requests.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jose Herazo, Other at Pullman Lima Miraflores
Responded May 3, 2023
Dear Katya We would like to thank you for taking the time to share your experience with us. It is very important to know the opinions of our guests and we also feel proud to know that the service we offer is being received in the right way. Our commitment is your return so we will be happy to have you back in the hotel and receive you with the same personalized service that characterizes us. Kind regards, Jose Herazo Front Office Manager
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Set at the heart of Miraflores, just steps from the spectacular Pacific Ocean, is Pullman Lima Miraflores, an amazing five star option for your trip to Lima. The modern and luxurious hotel features a stunning open lobby, impeccable service, and exquisite guest rooms perfect for the discerning traveller. We loved our spacious room, ideal for those travelling with young children, featuring luxury amenities and decadent bedding. We were in awe of the stunning city views and the modern features ensured we had a comfortable stay. The hotel also featured a heated rooftop swimming pool complete with city and ocean views, and inviting rooftop bar and a fully equipped gym. The decadent breakfast buffet was a true highlight each morning and we loved having dinner at Plural Restaurant for a delicious and entertaining dining experience during our stay.
Pullman Miraflores boasts optimal location for both families and business travellers. You are only a few minutes to Larcomar, our favourite shopping mall in the city. Walk along the promenade and enjoy the ocean breeze before stopping by Parque del Amor to the cities famous site. You are also close to Lima’s bohemian district Barranco, and all the amazing sites of the historic centre is just a short taxi ride away. You’ll find yourself surrounded by a plethora of stylish restaurants, trendy cafes, and eclectic boutiques while exploring the upscale neighbourhood. The staff are always on hand to give recommendations or make reservations and transportation arrangements.
If you’re looking for style, luxury, and optimal location it’s we highly recommend Pullman Lima Miraflores where you’ll be spending time in one of Lima’s most sought after neighbourhoods with a world class brand. An amazing choice when for your trip to Peru’s exciting and cultural capital.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jose Herazo, Other at Pullman Lima Miraflores
Responded Nov 2, 2022
Dear Daniel, On behalf of the entire Pullman Lima Miraflores team we would like to thank you for taking the time to share your experience. It is very important to know the opinions of our guests and we also feel proud to know that the service we offer is being received in the right way. Our commitment is your return so we will be happy to have you back in the hotel and receive you with the same personalized service that characterizes us. Thank you for your preference. Best regards, Jose Herazo Front Office Manager
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I’m rating all the hotels we stayed in our recent visit to Peru We stayed in the Pullman twice Pros Modern Two double beds Nice rooftop bar and pool Cons Only two small bottles of water when you’re told not to drink the water isn’t enough Empty mini bar - why? Cold in breakfast room and very average breakfast Only two people on reception 7/10
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Date of stay: September 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Hoteles Peru, Guest Services / Front Office at Pullman Lima Miraflores
Responded Sep 30, 2024
Dear @Phil C, Thank you for sharing your experience with us! It is great to hear that you enjoyed the modern amenities, the comfortable double beds, the rooftop bar and pool. However, I understand your concerns regarding the limited water supply that is complementary, and the minibar is offered by a QR code that is upon request. We appreciate your insights and hope your next stay is even better! Best regards, Michelle Castañeda Front Desk Manager
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There are more places to choose from in the Lima area.
PRICE RANGE
C$221 - C$349 (Based on Average Rates for a Standard Room)
LOCATION
PeruLima RegionLima
NUMBER OF ROOMS
234
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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