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Sheraton Lima Hotel & Convention Center

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#35 of 227 Hotels in Lima
Certificate of Excellence
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Sheraton Lima Hotel & Convention Center
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1,027 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Reviewed 1 week ago via mobile

Location of this property is right smack of centre of Lima. Rooms are very clean and modern. Concierge and front desk staff were helpful in recommending places to visit and restaurants to try. Will stay here when I visit Lima again

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Helpful?
Thank KSeven T
wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for such positive feedback you have provided regarding your stay at our property. We enjoyed very much reading the comments you wrote about our staff, location and facilities. Once again thank you, and we hope to welcome you soon. Best regards, Wilma María Arévalo Director of Public Relations and Guest Services Sheraton Lima Hotel & Convention...

England
Reviewed 1 week ago

Bland and beige and not proud to be in the capital of the colourful county of Peru. What a shame a few hints of the local culture would give the hotel charisma that it lacks.We were first annoyed by the fact they wanted and extra 50$ to check in early, but wouldn't be giving us money off because we were...

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Helpful?
Thank EnglandBookworm
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. Please accept our apologies for not have reached your expectations. Your feedback provides us with valuable information that helps us to improve on for the future. Once again, thank you for your comments and look forward having the opportunity to welcome you back to our hotel. Cordially, Wilma...

Kenilworth, United Kingdom
Reviewed 2 weeks ago via mobile

When we booked in March this was the only hotel with rooms. Welcome was good. Asked if kettle in room. "No, but we will bring you a flask of boiling water" - meant I could make some tea I brought with me. Hotel tea bags are frankly rubbish. Restaurant in the morning was a bit chaotic. Person in charge said...

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Helpful?
Thank Relax911
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to let us know your experience at our hotel. We really appreciate your comments about our staff which were very friendly, the room was good with a comfotable bed and great view of the square. Looking forward to welcome you in the near future. Sincerely, Wilma Maria Arévalo Director of Guest Services...

Brentwood, California
Reviewed 2 weeks ago

This hotel is within walking distance of many of Lima's attractions. We were able to walk one block to the Italian Art museum, 2 blocks to 'MALI' the Peruvian museum of Art & History and the Exposition Park. The hotel staff are really welcoming and well trained, dealing with every aspect of our visit with ease. The restaurant and bar...

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Helpful?
Thank Lorraine T
West Orange, New Jersey
Reviewed 4 weeks ago

My first impression about the hotel was that the employees were very professional, willing to help you in anything you may ask, the hotel was very clean and rooms were big enough, the breakfast buffet was excellent and too many things to chose from including fruit salad. In 10 days, I felt very safe and comfortable staying in Sheraton. I...

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Helpful?
Thank Melanio P
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for sharing your experience about your stay at our hotel. We really enjoyed reading the details you wrote and we are very happy to hear that your stay reach your expectations and our service and staff was very professional and helpful for you. We hope to have the opportunity to welcome you again in...

Salvador, Brazil
Reviewed 28 October 2016

If this is your first time in Lima, get ready for the chaotic traffic which makes it impossible to get from A to B in proper time! It starts from the taxi ride from the airport, almost regardless of time of the day. It costs 55 soles with any of the three companies which monopolise the service at the airport;...

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Helpful?
4Thank vitorbabrazil
Chennai (Madras), India
Reviewed 25 October 2016

Stayed for two nights. Comfortable rooms and bath.We were sight-seeing both days so we barely used the hotel except for the two nights we slept there. Though we had an early start breakfast was served... the buffet spread was less but that was understandable. The items were good and the waiters were quite attentive. The hotel staff permitted us to...

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Helpful?
Thank sheelasarath
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for writing such positive experience regarding your stay with us. We really appreciate your comments. It's always great to hear that our guests enjoy themselves during their travels. Once again thank you, and we look forward to welcome you again in the near future. Cordially, Wilma María Arévalo Director of Guest Services and Public Relations Sheraton...

Zurich, Switzerland
Reviewed 15 October 2016 via mobile

We stayed 5 nights at the Sheraton and we enjoyed it a lot The staff is super super friendly and for being platinum we got upgraded to a junior suite The location is excellent if you like to be next to a cinema as well and shopping mall. Hotel also provides complimentary shuttle to miraflores which is great I would...

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Helpful?
Thank Howard H
Sao Paulo, SP
Reviewed 29 September 2016

When I arrived to the hotel everybody was very pleasant and friendly. Bell boy was around 60 years and extremely nice. He gave me the whole tour of my room and even showed an emergency exit. I stayed on the 19th floor and the room was clean, but needs a new bathroom. It is a little scary to look down...

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Helpful?
Thank Alex B
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We appreciate you taking the time to post your comments. We deeply regret that your experience was not good enough. The satisfaction of our guests is the main focus for us and top priority in our daily operation. Once again, thank you for your review, and we look forward having the opportunity to welcome you back to Sheraton...

Washington DC, District of Columbia
Reviewed 28 September 2016

Stayed here for four nights on a long weekend vacation. The sleep comfort was great, which you'd expect at a Sheraton. The room was clean and large; we were upgraded to a corner suite. The club lounge access is well worth it as they have a good selection of snacks all day. (Wine/cocktails are not free in the lounge.) The...

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Helpful?
2Thank ScottinDC1975
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We really appreciatte you taking the time to let us know your comments about your stay at our hotel. One of the major purposes of the reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. Once again, thank you for your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Lima Hotel & Convention Center

Address: Paseo de la Republica 170, Miraflores, Lima, Peru
Region: Peru > Lima Region > Lima
Price Range: $168 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Lima Hotel & Convention Center 4.5*
Number of rooms: 431
Reservation Options:
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Also Known As:
Sheraton Lima Hotel And Convention Center
Sheraton Lima Hotel Lima
Lima Sheraton
Hotel Style:
#19 Family Hotel in Lima
#20 Romantic Hotel in Lima
#25 Luxury Hotel in Lima
#33 Business Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lima Hotel & Convention Center staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Lima Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't have a room at end of building due to wind noise!”
 of 5 bubbles EnglandBookworm, 23 Nov 2016 | Read review
“Best to stay on the club rooms on the 19th floor”
 of 5 bubbles 81alexb81, 29 Sep 2016 | Read review
“Corner room suites are large with separate bedrooms.”
 of 5 bubbles ScottinDC1975, 28 Sep 2016 | Read review
“Get the highest floor possible”
 of 5 bubbles bobbyh181, 21 Aug 2016 | Read review
“High rooms, excellent overview !”
 of 5 bubbles mejialu2011, 27 Jul 2016 | Read review
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