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Sheraton Lima Hotel & Convention Center

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Paseo de la República 170, Lima 15001 Peru
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Traveller (954)
Room & Suite (384)
Dining (102)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.

About

#52 of 344 hotels in Lima
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Stay at Sheraton, a high-end hotel in Lima, Peru situated just an 8-minute walk from exhibits at Museo de Arte de Lima. Our accommodations are also close to football matches at Estadio Nacional de Lima.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Paid private parking on-site
Car park
Wifi
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun deck
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Flatscreen TV
Bidet
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, Spanish, Chinese, Portuguese
Hotel links
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1564Reviews14Q+A100Room tips
Traveller rating
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Rachel C wrote a review Nov. 2022
Singapore, Singapore190 contributions139 helpful votes
The hotel is a bit old and the location is good for exploring the historico centro. There are some real problems. The reception team doesn’t speak good English. I rang down to request a razor and a toothbrush. Nothing arrived. I went down and asked again and finally they sent a razor and a tube of toothpaste. The bellman/lobby guy - tall with a mask was excellent and he spoke very good English- without him I would have struggled getting anywhere! The hotel is very noisy on the side facing the square as there seems to be incessant line dancing going on. The rooms are pretty old and tired and have no mini bar, no nice touches and there is no spa. Avoid this hotel!
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Date of stay: November 2022
Value
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MariaG2588BF wrote a review Aug. 2022
Tampaksiring, Indonesia31 contributions68 helpful votes
Hotel's Favourite
Great view from our 17 th floor window. Hotel has been updated and it is a welcome oasis in a busy area of downtown Lima. What makes this hotel remarkable is the staff, who make you feel right at home. The executive lounge is closed, but as a titanium member we were offered breakfast buffet at the restaurant and given plenty of snacks and appetizers for dinner. Wine, varied fruit juices and desserts as well. All staff were attentive to our every need. When we told them it was our 52 anniversary they showered us with all kinds of goodies. Special thanks to Leslie at the front desk and ALL the staff at the restaurant. Special thanks to Eileen, Fatima and Judy.
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Date of stay: July 2022
Value
Rooms
Service
Room Tip: High floors facing the Palace of Justice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andy K wrote a review Oct. 2022
Denver, Colorado157 contributions70 helpful votes
I spent the first two weeks of October in Peru. My first and last hotel was the Sheraton Lima Historic Center. As a titanium member of Marriot Bonvoy, I've become accustomed to being treated very well. This visit surpassed even what I am used to. Although staying with points I was upgraded on both ends of my stay. The folks at the check in desk were unfailingly polite and helpful. The breakfast buffet was substantial, the omelet chef nailed my special requests, and everything was fresh and tasty. There was an issue with the toaster, it was replaced the day after I reported the problem. All in all a great stay.
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Date of stay: October 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eduardo Herrera wrote a review Oct. 2022
4 contributions5 helpful votes
Thanks to Edith, William, Rosemary and Pedro at the restaurant, they were amazing! this hotel should be proud and happy to have them as employees, they really care for their customers. they made our stay very pleasant
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vulava S wrote a review Sep. 2022
2 contributions
Terrific service at the restaurant. Estefany and Jose went above and beyond in delivering outstanding customer service They were very much aware of our needs and accommodated us to the best of their ability!! Thank you both!! Will stay here again!!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Igor2612 wrote a review Aug. 2022
9 contributions14 helpful votes
I would like to give a compliment to Mr Alex who delivered the work shirt to me on August 18, 2022 in my room 1983. My shirt had a damaged sleeve and he delivered my shirt with the sleeve sewn on. I want to thank you for the cordiality and attention that Alex and the hotel had for me. Thank you very much!
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Date of stay: August 2022Trip type: Travelled on business
Room Tip: Nice hotel, nice service! =)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Janus S. wrote a review Jul. 2022
Hong Kong, China264 contributions38 helpful votes
Due to my status, when I arrived they told me that I got a Suite upgrade but didn't tell me what kind of suite. Entered the room and it was their VP suite (Le Méridien Suite). They decor was really nice and I liked it. The Suite had 1.5 bath and a kitchen. It also has a full dining area good for 8 people. It was overlooking the justice hall, if I'm not mistaken. The main bathroom has a full size tub. The club lounge is still closed but in lieu of that, there is happy hour from 1730 to 1930 in the main restaurant at the lobby. It had quite a few selection but you need to order it from the QR code menu. Breakfast is complimentary as well plus your 1000 pts. As for the location. This property is closest to the UNESCO listed Old Town of Lima. You can UBER to there but it takes a long time due to traffic. Coming back to the hotel was a problem too if you need a ride. So I decided to walk it and it isn't really that far. About a 20 min walk from Old Town. Everyone was very accommodating and very friendly. Would highly recommend staying here if you prefer to see Old Town.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Veronica Sarmiento, Ventas at Sheraton Lima Hotel & Convention Center
Responded Jul. 27, 2022
Dear Supatight80, Thank you very much for let us know your comments through Trip Advisor. We are very pleased that you enjoyed your stay with us and you highlight the amazing upgrade to Le Meridien suite that you received as a Marriott Bonvoy Elite Member and the great service of our very friendly staff. We always try to do the best in order to make every guest feel special and like at its home. As you mentioned we are very close to the main square Plaza de Armas. We will be honored to receive you back again at our property and provide an excellence service just as you deserve. Kind regards, Veronica Sarmiento Sales Executive Sheraton Lima Historic Center
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kate G wrote a review Jun. 2022
Lima, Peru229 contributions135 helpful votes
+1
We stayed at the Sheraton in March 2022 for 1 night and had a wonderful time. We live in Lima and wanted somewhere where we could go swimming and enjoy some time together as a family. The Sheraton is a great value and a lovely hotel. We were upgraded to a suite which was wonderful and spacious. The room overlooked the Paseo de la Republica and Palacio de Justicia which were very cool to look out over, especially in the evening. The room was quiet despite all the traffic moving around the boulevard. The staff were very friendly and very helpful throughout our stay. We were able to check-in early and thanks to Marriott status were given a late check-out. The pool was great but got a little chilly once the sun went behind the building. The breakfast buffet was great as well. We will definitely be back for another staycation!
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Date of stay: March 2022
Service
Room Tip: Ask for a room that overlooks the Palacio de Justicia!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Veronica Sarmiento, Ventas at Sheraton Lima Hotel & Convention Center
Responded Jun. 16, 2022
Dear katebruder, Thank you very much for let us know your comments through Trip Advisor. We appreciate your kind words regarding our very friendly and helpful staff. We are very pleased that you had a wonderful time at Sheraton Lima and you highlight the benefits to be a Marriott Bonvoy member that we gave you in your last stay with us. Thank you so much for staying with us and we hope to see you again in the near future. Sincerely, Veronica Sarmiento Sales Executive Sheraton Lima Hotel & Convention Center
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
walter a wrote a review May 2022
Lima, Peru3 contributions3 helpful votes
Really dispointed, I am Peruvian and the entrences really bad , no ceviche ,tirado con mayonesa so weird I will go for the second plate to see if is better. But if you are looking for a ceviche please dont spend money and time .
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Veronica Sarmiento, Ventas at Sheraton Lima Hotel & Convention Center
Responded May 31, 2022
Dear walfaro2000, We are deeply sorry about the inconvenience you had in our restaurant. We have informed the relevant areas in order to suggest that they include ceviche in the buffet. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued customers such us yourself. Best regards, Veronica Sarmiento Sales Executive Sheraton Lima Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
trientalis wrote a review May 2022
United States1568 contributions298 helpful votes
We had an outstanding experience at this hotel during what turned out to be a very difficult time for our family on holiday. A shout out to a hotel going WAY above and beyond for a titanium member at the Sheraton Lima Hotel and Convention Center in Peru. Sometimes the things they say are impossible and against policy at other properties can totally be done with a caring and thoughtful staff. I especially want to mention Teresa Araujo, who was my Advance contact and the person who was in charge of arranging our situation along with her team. We came to Peru on holiday with plans to end our trip (my sister and our four kids) at the Sheraton for a couple of nights in Lima before flying home. I was in touch ahead of time about my nephews birthday and they offered us an upgrade and adjoining rooms and club access for all of us, which was very nice. But then I had a ruptured appendix in Cusco, and was ultimately airlifted to Lima for an ICU stay... And my sister and kids and then my husband ended up at the Sheraton for my entire hospital stay because I had chosen it beforehand. But this time... No elite member present. But their team met and decided under the circumstances to give them a suite, club access, etc  as a courtesy on my behalf (no EQN for me which is fine!). Once I left the hospital we have continued to stay at a reduced rate for weeks while I recover. It's been lovely. Each and every day we are treated with warmth and kindness and consideration and our sweets as well as the staff make us feel like we are at home. Housekeeping is available at the touch of a button which has been important as someone who has spent most of my time in the room. Fatima greets us at breakfast, and the staff members at breakfast, Alexander, Estefania, William, Melissa, Edith, Ricardo and everyone made us feel at home each day.  This hotel turned a very hard situation into one which ended up being as comfortable as possible and we will be forever grateful. 
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Veronica Sarmiento, Ventas at Sheraton Lima Hotel & Convention Center
Responded May 11, 2022
Dear trientalis, Thank you very much for let us know your comments through Trip Advisor. We are very pleased that you enjoyed your stay with us and you highlight the great service of our associates Teresa, Alexander, Estefania, William, Melissa, Edith, Ricardo. We always try to do the best in order to make every guest feel special and like at its home. We will be honored to receive you back again at our property and provide an excellence service just as you deserve. Kind regards, Sincerely, Veronica Sarmiento Sales Executive Sheraton Lima Hotel & Convention Center
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$92 - US$122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton lima hotel lima, sheraton lima hotel and convention center, lima sheraton
LOCATION
PeruLima RegionLimaCercado de Lima
NUMBER OF ROOMS
437
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Sheraton Lima Hotel & Convention Center - Reviews, Prices UPDATED 2022 - Tripadvisor

Frequently Asked Questions about Sheraton Lima Hotel & Convention Center
Which popular attractions are close to Sheraton Lima Hotel & Convention Center?
Nearby attractions include MALI - Museo de Arte de Lima (0.3 km), Museo de Arte Italiano (0.1 km), and Real Plaza (0.2 km).
What are some of the property amenities at Sheraton Lima Hotel & Convention Center?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Lima Hotel & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Sheraton Lima Hotel & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Lima Hotel & Convention Center?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Sheraton Lima Hotel & Convention Center?
Conveniently located restaurants include Mariva Cantina Moderna, Puerto Norte, and Starbucks.
Are there opportunities to exercise at Sheraton Lima Hotel & Convention Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sheraton Lima Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Lima Hotel & Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Lima Hotel & Convention Center offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Lima Hotel & Convention Center?
The staff speaks multiple languages, including English, Spanish, Chinese, and Portuguese.