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Delfines Hotel & Convention Center

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Delfines Hotel & Convention Center
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739 Reviews from our TripAdvisor Community

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There are newer reviews for Delfines Hotel & Convention Center
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Showing 168: English reviews
Reviewed 7 October 2016 via mobile

Hotel reasonable to averages especially for the cost. Room service was great but restaurant staff slow and menu lacked ideas IMO. Upon check out the bill was twice converted between local currency and US dollars. When questioned and brought up with Management the hid behind Hotel policy and procedures. Only way out was to pay and they would credit and...

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Helpful?
Thank Stephan S
JackelineArciniega, Gerente at Delfines Hotel & Convention Center, responded to this review
Google Translation

Estimado Cliente, Gracias por compartir con nosotros su reciente experiencia, y sobretodo por elegirnos! Nos da mucho gusto saber que...

Reviewed 16 September 2016

Great Location, Great Restaurant, Good Gym, Great Bar, Friendly Staff. The Staff was really good starting with the booking of the hotel Diana Davila went the extra mile when my reservation was made in the wrong date she found a room for me.

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Helpful?
Thank Jose J. M
kathias823, Gerente at Delfines Hotel & Convention Center, responded to this review

Dear Jose, Thank you very much for sharing, through this medium, recent experience at the hotel. We appreciate the time you gave us doing, and above all, highlighting the services offered by our executive in Delfines Hotel & Casino, with whom we share this recognition. We hope to welcome you again soon! Leslie Burgos Customer Service Manager Delfines Hotel &...

Ottawa, Canada
Reviewed 15 September 2016

Defines Hotel and Casino works hard to ensure guests feel welcomed and comfortable. Check-in was smooth, daily housekeeping was detailed and efficient, dining service was very attentive and guest relations/concierge service very warm and personable. Katia in particular, along with the staff of the Executive Lounge, made me feel very welcome. While there are some minor observations (electrical outlets, carpet...

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Helpful?
Thank Steve W
kathias823, Gerente at Delfines Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for choosing us and for your warm words. We are pleased to know that has enjoyed your experience with us, on the other hand, we will review your comments to improve small details. We look forward to come back soon to visit us! Best regards, Leslie Burgos Customer Service Manager Delfines Hotel & Casino

Reviewed 25 August 2016 via mobile

Stayed at Delfines while on business trip in Lima. Very nice hotel and rooms. Breakfast was good and service was good the first day but slow the second due to a lot of business guest so leave plenty of time if you want a special egg order. Will definitely stay again next business trip to Lima.

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Helpful?
Thank DISBOFFG41
kathias823, Gerente at Delfines Hotel & Convention Center, responded to this review

Dear DISBOFFG41, Thank you very much for sharing, through this medium, recent experience at the hotel. We appreciate the time you gave us doing, and above all, highlighting the services we offer in our hotel, with whom we share this recognition. We hope to welcome you again soon! Best regards, Leslie Burgos Customer Service Manager Delfines Hotel & Casino

Seattle, WA
Reviewed 20 August 2016

This is my first review on TripAdvisor. While I am often picky about hotels, I have never stayed at one that was bad enough to post about. From the moment we walked in the front door, we were uncomfortable. There were quite a few gentlemen in dark suits looking like they were guarding something. No smiles, no hello (except for...

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Helpful?
Thank JilaJ
kathias823, Gerente at Delfines Hotel & Convention Center, responded to this review

Dear JilaJ, Thank you very much for taking the time to share with us their comments, which will review with the corresponding areas . We hope to count on your visit soon. Best regards, Leslie Burgos Customer Service Manager Delfines Hotel & Casino

Haren
Reviewed 12 August 2016 via mobile

Nice hotel. Nice rooms. Friendly Staff. Great Breakfast with speciality healthy food. You can order everything. They bring you avocado and i love that. Nice neighbourhood. A pity it was too cold to swim outside. Maybe a plastic cover over the swimmingpool with a heater?

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Helpful?
Thank Hillien B
kathias823, Gerente at Delfines Hotel & Convention Center, responded to this review

Dear Hillien, Thank you very much for sharing, through this medium, recent experience at the hotel. We appreciate the time you gave us doing, and above all, highlighting the services we offer in our hotel, with whom we share this recognition. We hope to welcome you again soon! Best regards, Leslie Burgos Customer Service Manager Delfines Hotel & Casino

Reviewed 9 August 2016 via mobile

A very good hotel with friendly and very helpful staff. I stayed 5 weeks in total, not a single complaint. The bistro restaurant could be better, the other restaurant is very good. Breakfast very good and with a wide varyity.

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Helpful?
Thank Carl W
kathias823, Manager at Delfines Hotel & Convention Center, responded to this review

Dear Carl, Thank you very much for sharing, through this medium, recent experience at the hotel. We appreciate the time you gave us doing, and above all, highlighting the services we offer in our hotel, with whom we share this recognition. We hope to welcome you again soon! Best regards, Leslie Burgos Customer Service Manager Delfines Hotel & Casino

Reviewed 8 August 2016 via mobile

Hotel is in a nice area, nearby golf, country club hotel and Starbucks. Drivers ready 24/7 to drive you in safety and comfort. Staff and servers are helpful. Breakfast buffet and the dinner offerings were very good. Dinner buffet is not as good as the made to order entrees. One drawback was the concierge was not as helpful as needed,...

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Helpful?
Thank Paula F
kathias823, Manager at Delfines Hotel & Convention Center, responded to this review

Dear Paula, Thank you very much for sharing, through this medium, recent experience at the hotel. We appreciate the time you gave us doing, and above all, highlighting the services we offer in our hotel, with whom we share this recognition. We hope to welcome you again soon! Best regards, Leslie Burgos Customer Service Manager Delfines Hotel & Casino

Reviewed 25 July 2016

The Hotel Delfines has definitely seen better days. When you walk into the building, it's a bit like stepping back into the 1980s. Once you spend more time there, you'll realize that the hotel doesn't seem to have been renovated since that time. The rooms are quite basic. We actually saw two different rooms since they mysteriously gave us a...

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Helpful?
Thank stephandgio_m
kathias823, Gerente at Delfines Hotel & Convention Center, responded to this review

Dear Stephan, Thank you very much for taking the time to share with us their comments, which will review with the corresponding areas . We hope to count on your visit soon. Best regards, Leslie Burgos Customer Service Manager Delfines Hotel & Casino

San Juan, Puerto Rico
Reviewed 22 July 2016

This hotel in San Isidro is really good. If you want peace and quiet with great service, this is the place to stay. Miraflores is also a nice area but San Isidro is top notch. Nice, quiet rooms with views. For a small extra, you get access to their VIP Club, open 24/7 where you can enjoy free cocktails, water,...

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Helpful?
Thank travelfan23232323
kathias823, Gerente at Delfines Hotel & Convention Center, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por compartir, a través de este medio, la experiencia vivida recientemente en el hotel. Valoramos el...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Delfines Hotel & Convention Center is located in San Isidro, Lima's most exclusive residential and financial area, 25 minutes away from Jorge Chavez international airport. It enjoys a beautiful view of one of the largest green areas of the city: Lima's Golf Club. In our Hotel you'll find quietness, comfort and world-class service. ... more   less 

Additional Information about Delfines Hotel & Convention Center

Address: Calle Los Eucaliptos 555 | San Isidro, Lima, Peru (Formerly Delfines Hotel & Casino)
Region: Peru > Lima Region > Lima
Price Range: $248 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delfines Hotel & Convention Center 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Delfines Hotel Lima
Delfines Hotel And Casino
Los Delfines Lima
Hotel Style:
#2 Casino Hotel in Lima
#8 Spa Hotel in Lima
#17 Luxury Hotel in Lima
#39 Romantic Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Delfines Hotel & Convention Center staff and other travellers.
1 question
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Questions? Get answers from Delfines Hotel & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views"”
AngelicaGrande, 27 Mar 2017 | Read review
“Rooms on the south side are quieter"”
dianagC2503QQ, 24 Mar 2017 | Read review
“that depends on your budget and how spoiled you want to be!”
robertwK5339QN, 18 Feb 2017 | Read review
“I always have a Good view, The higher, the better!”
acskollie, 24 Jan 2017 | Read review
“always ask for the best possible for the best rate”
lempran, 24 Jan 2017 | Read review
5 of 5