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Crowne Plaza Lima

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#26 of 226 Hotels in Lima
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Crowne Plaza Lima
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514 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Ashcroft, Canada
Reviewed 8 February 2017

The overall service was good but they need to have a person in the bar. When a person has to wait 10 to 15 minutes for service it is unacceptable. If the hotel advertise there is a bar it should have a full time employee.

Review collected in partnership with this hotel
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Helpful?
Thank 386davet
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear 386davet, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

Santiago, Chile
Reviewed 4 February 2017

As always people in the hotel were very kindly and service oriented . Room comfort excellent, breakfast is acceptable you can will find all you need without luxury. For dinner you have a lot of restaurants close to the hotel , 15 min walking or 10 min by taxi. It's safe to walk . For taxi I recommend radio taxi...

Review collected in partnership with this hotel
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Helpful?
Thank Carlos M
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Carlos M, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff....

Sao Paulo, Brazil
Reviewed 4 February 2017

Food and beverage at the restaurant too high compare with the quality and limited menu available. USD 12 for a coffee+croissant+orange_juice seems excessive for this kind of structure. Same story with lunch and dinner offer

Review collected in partnership with this hotel
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Helpful?
Thank fobosit
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Fobosit, Thank you for taking the time to review our hotel. We have taken note of each of your comments and share with the corresponding area. Let me reiterate our apologies for the inconvenience they had with this topic. Sincerely, Ninoscka Ybazeta, PR Director/Guest Relations

San Jose, Costa Rica
Reviewed 3 February 2017

For business or personal travél , The y do worry about your confort and safety. Since you arrive th Tretament si profesional, They help out to get you feel like your own place. I do recomendar ti for Staying in lima. Negar everything

Review collected in partnership with this hotel
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Helpful?
Thank manuel_e_cordero_mc
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Manuel_e_cordero_mc, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ninoscka Ybazeta Public Relation Manager

Dallas, Texas
Reviewed 3 February 2017

The rooms are spacious and clean and the location in Miraflores is excellent. What makes this hotel stand out is the staff. They are so helpful and friendly that coming back to the hotel feels a little like home. I would definitely recommend this hotel.

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Helpful?
Thank Sharon D
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Sharon, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We...

Miami, Florida
Reviewed 22 January 2017 via mobile

I stayed at Crowne Plaza last month on business for 5 nights on a business trip. Seeing the name "crowne Plaza", I assumed I would be getting a luxury hotel. Wrong. Very underwhelming- the gym, pool, and restaurant food was like something I'd expect from a motel. But, the friendliness in the staff convinced me to rebook again this month....

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Helpful?
1Thank sssmno
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Sssmmo, Thank you for taking the time to review our hotel. We are sorry to hear that you had a less than a pleasant stay with us. Let me reiterate our apologies for the inconveniences. We have taken note of each of your comments and have already taken the corrective actions. Please, we want to invite you to write...

Boston, MA
Reviewed 22 January 2017 via mobile

Feedback crown plaza: -not sure how they will handle a large crown checking in/out. Only two desks avail and it takes forever to do any transaction. -great customer service. They upgraded me even with a room reserved with points. -early check in was fabulous and I appreciated every single extra minute since I had a long and delayed flight. -water...

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Helpful?
Thank meatdowntown
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Meatdowntown, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ninoscka Ybazeta Public Relation Manager

Mobile, AL
Reviewed 20 January 2017

First, the staff was friendly and very helpful. Our room was excellent. It is not a 5 star hotel but I would rate it 4 stars and would stay there again. The location of the hotel is a plus being near many restaurants and the Larcomar Mall,

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Helpful?
Thank rwr1226
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear nwr1226, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ninoscka Ybazeta Public Relation Manager

Midland, Texas
Reviewed 18 January 2017

Had been traveling in Peru and Bolivia for a few weeks and was flying out of Lima. I always like to stay in a nice place and get cleaned up before I travel back to the US. This is a very nice hotel in a very good location. The only issue I had was the night we checked in –...

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Helpful?
Thank Brotherhood74member
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Brotherhood74member, Dear Guest: Thank you for taking the time to review our hotel. We have taken note of each of your comments and we are taking corrective actions with our Food&Beverage area. Let me reiterate our apologies for the inconveniences, Sincerely, Ninoscka Ybazeta, PR Director/Guest Relations

Manchester
Reviewed 2 January 2017 via mobile

We stayed for 2 x 1 night stays at the CP in Lima and were very impressed. The location is great - in the trendy Miraflores area. You can walk to the coast in around 10 minutes. Alessandra checked us in on both occasions and she was superb. Welcoming, friendly and professional. A great start. As an IHG Spire member,...

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Helpful?
Thank toddy0011
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Toddy0011, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ninoscka Ybazeta Public Relation Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Now with a new image. Magnificently suited for business and pleasure, the Crowne Plaza Lima Hotel is centrally located in the heart of the financial, commercial, cultural and tourist district of Miraflores. Minutes from tourist attractions, beaches and recreational areas, as well as some of Lima s best restaurants. We are proud to offer 96 comfortable suites for business and leisure travelers. We look forward to welcome you to your home in Lima. Let us Pamper you with our personal and excellent service at the Crowne Plaza Lima. ... more   less 

Additional Information about Crowne Plaza Lima

Address: Av. Benavides 300, Lima 18, Peru
Region: Peru > Lima Region > Lima > Miraflores
Price Range: $172 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Lima 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Crowne Plaza Lima Hotel Lima
Lima Crowne Plaza
Hotel Style:
#16 Business Hotel in Lima
#21 Luxury Hotel in Lima
#21 Family Hotel in Lima
#24 Romantic Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Lima staff and other travellers.
7 questions
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Scotland

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Questions? Get answers from Crowne Plaza Lima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior Single Kind Bed”
 of 5 bubbles L1789WYcarlosm, 4 Feb 2017 | Read review
“Excellent hotel - stay away from the late night bartender.”
 of 5 bubbles Brotherhood74member, 18 Jan 2017 | Read review
“King size bedroom ”
 of 5 bubbles darkog206, 1 Dec 2016 | Read review
“Ask for a room not facing or within sound range of the street. 7th floor was good.”
 of 5 bubbles skhMontreal_Quebec, 15 Nov 2016 | Read review
“If you are IHG member ask per any courtesy.”
 of 5 bubbles RodrigoGonzalez, 6 Nov 2016 | Read review
5 of 5