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Hotel Soul Mate Inn

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#112 of 228 Hotels in Lima
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Soul Mate Inn
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143 Reviews from our TripAdvisor Community

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Showing 36: English reviews
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Reviewed 4 days ago NEWvia mobile

The hotel had very basic services.Reception staff and housekeeping were good.However,it needs some remodeling.The carpet was generic,I had a triple room.It was good to sleep but the environment was not very appealing to my taste.Certainly not an 8 as it was rated.The breakfast was also very basic and not a variety of items.Location and security was good.

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Helpful?
Thank Kitty M
Kaunas, Lithuania
Reviewed 5 December 2016

We have booked triple room for 3 nights stay. The negative things begun just at the check-in desk: man at the reception informed us, that we will be forced to spend first night in family room with 4 beds and then we will move to our triple room for next two nights. It means, that we can't unpack our bags...

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Thank Setonas
United States
Reviewed 14 September 2016 via mobile

Stayed two nights in this Inn for the easy access to the beach. Receptionist is nice, our room was basic, had a mildew smell mixed with smoke. There was a humidifier and an air freshener in the room which was a sign something smelled. Our bathroom was small, toilet barley flushed and we had no hot water by day two...

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Helpful?
Thank TT1029
oskr2015, Director de Relaciones Públicas at Hotel Soul Mate Inn, responded to this review

Dear Mr. TT, Thank you so much for share your experience with us, we are taking notes about your comments to continue improve our service, we hope can serve you soon, have a nice day. Best Regards Oskar Padilla

Reviewed 24 March 2016

It's all OK, near center by taxy, quiet zone, good restaurants around, clean easy to access bart in room and all the nececessary stuff of a good accomodation. Uh Hot water in the shower and comfortable beds!

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Helpful?
Thank Ivan P
oskr2015, Director de Relaciones Públicas at Hotel Soul Mate Inn, responded to this review

Dear Mr. Ivan: Thank you so much for your comments, we really appreciate it. we hope can see you soon, have a nice day. Oskar Padilla

Montreal, Canada
Reviewed 16 December 2015

THIS TINY INN HAS A NICE SOUL but the rest needs improvement.Rooms are small;with carpet,very small toilet with bath-shower,little pressure and hot water.Mostly local channels on tv,but elevator in building.Breakfast definately not the best but they try.Very small area to eat. The best thing about this place is the location right by the ocean and absolutely the staff who is...

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Thank Gohabsgo1954
Management response:

DEAR GUEST: Thank you for your comments, we really appreciate. it´s very important for us because we want improve our service each day, we hope can service to you again. best regards.

Antiguo Cuscatlan, El Salvador
Reviewed 29 October 2015

We stayed one night arriving in the early evening. I picked the hotel for the good price-much better than others in the area. The staff were attentive and helpful. The room was small and basic. My 9 year old and I were pretty close in the double bed, but overall the room was fine though a bit damp. The hotel...

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Thank Acebo R
Management response:

Dear Mrs. Acebo: We really appreciate your comments, thank you. best regards.

Copenhagen, Denmark
Reviewed 27 September 2015

Actually we like the place the first days we were there......but at our last day, someone from the hotel get into our safety box and took 100 USD. We had 400 USD in the safety box......but it was only the 100 which was taken. There is no kode to the safety box.....only a key and we were told, that there...

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3Thank 189541Charlotte
Management response:

DEAR GUEST : We already show you the security video, we confirm with you that no body go to your room, and only you had the key, so you can´t confirm that you really lost this 100 usd in the hotel, we really sorry about your lost but we are very strict about safety. OSKAR PADILLA

Miami Beach, Florida
Reviewed 22 September 2015 via mobile

We picked this hotel based on the great comments it has received here in Tripadvisor and because of the location, very close to everything you want to see in Lima. But we never thought we will find such a excellent service, friendly personnel and comfortable room. The hotel was renovated recently so everything is perfect conditions. If you are considering...

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1Thank lgomes007
Management response:
Google Translation

Estimado Sr. Gomez: Muchas gracias por sus comentarios nos satisface saber que su estadia con nosotros fue placentera, esperamos poder...

austin, tx
Reviewed 2 August 2015

The hotel was located in a fairly quiet area yet was near great restaurants and the ocean cliffs and parks. The staff was so helpful in making reservations, calling cabs etc. Juan spoke perfect English.

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Thank lynnplace
Chile
Reviewed 11 May 2015

I stayed at the Hotel with 3 friends, each one use single rooms; the location is perfect, free internet, the breakfast and all service is good, the neighborhood is nice. I do Recommend Soul Mate Inn hotel

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Thank Nicolas F
ISOUL, Director de Relaciones con Clientes at Hotel Soul Mate Inn, responded to this review
Google Translation

Estimado Sr. GRACIAS por su comentario sobre su estancia junto con su amigos en nuestro Hotel. Su comentario es motivador...

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Specially made for the modern passenger, where the familiar and amonious atmosphere is perceived; ideal for business executives, families, tourists in general; who look for a different place to rest, that offers the comfort and wellness they require and a the same time: feel like home; outside home. The SOUL MATE INN HOTEL has ben remodelated on the 2013 period. Located in Miraflores, the most touristic district of LIMA - PERU; close to important shopping malls, one block away of the "Circuito de Playas Costa Verde", "Lineas de Nazca park", "Malecon Cisneros", "Parque del amor" and 3 minutes from Larcomar Shopping Center; as well as, Kennedy Park. We deliver, a first level service; Bar - Cafeteria, Room service 24 hours, private parking, Airport shuttle service, city tours, Touristic packages and more... We count with warm and cozzy rooms; distribuited in: Individuals, Doubles, Triples, Quads and Junior Suites. We also upgraded some familiar rooms. All with air conditioning, finely equipped with (WI-FI) internet system. Our Mision: Generating authentic expiriences that go beyond expectation, your DREAMED STAY. Our Vision Be leaders in our category, therefore always improving constantly; adapting to the best tendencies to our customers. Our Values -Passion for what we do -Respect -Positivism -Teamwork -Honesty -Privacy -Creativity -Innovation -Loyalty -Armony ... more   less 

Additional Information about Hotel Soul Mate Inn

Address: Calle Toribio Pacheco 350 | Alt. Cdra 5 Av Del Ejercito , Miraflores, Lima 51, Peru
Region: Peru > Lima Region > Lima > Miraflores
Price Range: $62 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Soul Mate Inn 3*
Number of rooms: 26
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Also Known As:
Hotel Soul Mate Lima
Hotel Style:
#2 On the Beach Hotel in Lima
#12 Best Value Hotel in Lima
#32 Family Hotel in Lima
#44 Business Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Soul Mate Inn staff and other travellers.
2 questions
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Questions? Get answers from Hotel Soul Mate Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had three individual beds in one room. It worked for us.”
lynnplace, 2 Aug 2015 | Read review
“Single room is ok for me”
139nicolasf, 11 May 2015 | Read review
“The room have a/c and allways clean.”
213patrickj, 8 Apr 2015 | Read review
“Ask for another room then 404...”
ToraCamillaEngAune, 25 Aug 2014 | Read review
“Rooms at the front have more light, but a bit more”
mahoola, 16 May 2011 | Read review
5 of 5