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Hotel Santa Cruz

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1 room 2 adults 0 children
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Hotel Santa Cruz
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206 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Denver, CO
Reviewed 16 April 2016

Although this is an okay 3-star hotel by South American standards, their business practices leave somethng to be desired. I stayed ine night with a tour grou and atrempted to book an additional night through booking.com. The hotel confirmed my reservation. A few days lter, I received several emails from the hotel saying that they were very sorry, but due...

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1Thank crwdenver
Mexico City, Mexico
Reviewed 8 April 2016

I stayed there 3 nights with my family. Room was not as described in my reservation. They gave me a different option. They had to change my room 5 times, because air conditioned was not working. Reception personnel rude, discourteous and vulgar. A few hours later, no TV service available. Bathroom stinking constantly. Beds dirty, with hairs from previous guests....

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Thank econsejo
Melbourne, Australia
Reviewed 20 March 2016

We stayed here for the first night of a group tour we did through Peru. In a nutshell it was very basic. Service at the front desk was ok. Bedrooms were basic, and in our room we had no hot water in the showers, not great! Breakfast was very basic and bread was stale. Couldn't comment on what other accommodation...

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Thank jazemaster
Belize City, Belize
Reviewed 18 March 2016

I made a reservation at Hotel Santa Cruz for a few days after traveling elsewhere in Peru. Totally through my own idiocy, I booked the place for a month later than I was actually going to be in Lima. I had also booked a ride from the airport through them and when I couldn't find anyone to pick me up...

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2Thank Noelle501
london
Reviewed 24 February 2016 via mobile

Spent a pleasant couple of days here. Herbert on reception was brilliant! In fact have not met anyone on reception anywhere as good as he is. The guys on security duty were great too, always there and ready to help if required. We took taxis to Larcomar; shopping, restaurants and great views. On the first day we also took an...

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1Thank lanze
Leeds, United Kingdom
Reviewed 16 February 2016

+ Really nice place to stay that was great value (considering what else was on offer in the immediate area) gave us a very clean and comfortable room that meant we got a good nights sleep. Breakfast was a standard affair that got us off to a good start. - The hotel made a mistake with our booking which meant...

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Thank WilsonCW2014
Davis, California
Reviewed 12 February 2016

My in-laws and their friends said they had a lovely stay. I was informed one day the wifi was out (made it difficult for guests to check-in for their flights). The complimentary breakfast was decent. The rooms were sparse and the marital beds were small. The room and bathroom were clean and comfortable though! I am glad I got a...

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Thank Theresa D
Boston, Massachusetts
Reviewed 8 February 2016

Stayed here for 3 nights in October. The experience was generally enjoyable and I would recommend the hotel. There was wifi in the lobby with many places to lounge and chat with fellow travelers. The wifi did not extend to the higher levels of the hotel. The staff was very friendly and helpful. They did misunderstand a request to pick...

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Thank travelbirdette
Perth, Australia
Reviewed 3 February 2016 via mobile

We arrived here to join a Toucan tour. Having been in 5 star hotels we were in shock. I think we got the worst room in the hotel. Having spoken with the very amenable staff at reception we were moved to a better room. The hair dryer worked, the room was very clean, room staff were very nice. A safe...

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Thank K G
Toronto, Canada
Reviewed 19 January 2016

In comparison to the other Hotels in this area we paid very little. The hotel is in Miraflores and about 20 minute walk to the main square in Miraflores. The room was clean, big and had a television and ac/ heating. The bathroom (which is very important to me) was also clean and the shower was good. I was pleasantly...

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1Thank N J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Santa Cruz is strategically located in downtown Miraflores, and it is close to financial centres and tourist attractions of Lima, Peru. We are near of the tourist attraction of Lima, so, you can visit them with out traveling a long distance. ... more   less 

Additional Information about Hotel Santa Cruz

Address: Av. Santa Cruz 1347 - Miraflores, Lima Lima18, Peru
Region: Peru > Lima Region > Lima
Price Range: $59 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santa Cruz 3*
Number of rooms: 90
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santa Cruz staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Hotel Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a laundry mat across the road, the ladies will clean your clothes at half the price of the hotel.”
 of 5 bubbles 80luckyc, 29 Oct 2016 | Read review
“I heard the renovations were done a floor at a time starting with the lower floors so most recent upgrades are on the top floors.”
 of 5 bubbles satucker, 24 May 2016 | Read review
“Be sure to get room with aur conditioning and windows to outside.”
 of 5 bubbles crwdenver, 16 Apr 2016 | Read review
“My room overlooked a building shaft which let in air and light but limited street noise. I recommend that.”
 of 5 bubbles Noelle501, 18 Mar 2016 | Read review
“Ask for a view of the city”
  • Large bedroom
  • View from room
 of 5 bubbles travelbirdette, 8 Feb 2016 | Read review
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