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Belmond Sanctuary Lodge

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Traveller (1485)
Room & Suite (387)
Dining (154)
Overview
Hotel website
Carretera Hiram Bingham Km 7.5 Aguas Calientes, Machu Picchu 5184 Peru See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Belmond Sanctuary Lodge
Special Offer: Journey to Machu Picchu
Hotel deals
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Rooms
Oct. 13Oct. 14
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,351)
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1,887 results
Traveller rating
1,225
422
163
51
26
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LanguageEnglish
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1,225
422
163
51
26
Show reviews that mention
All reviewsentrance to machu picchusun gateaguas calientesonce in a lifetimeentrance gatehiram binghamrooms are smalllocation location locationorient expresshot tubminute bus rideday tripperspisco tastingwatch the sunriseorchid gardennext morningorchid walk
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1 - 5 of 1,887 reviews
Reviewed 2 days ago via mobile

We did not feel comfortable here from the first moment we arrived. Slow Checkin and room was not available. Miraculously when we complained we could get the room. Small rooms for a 5 star place. No view. Bordering directly on the unattractive bus station. Not...More

Thank Fritz101981
Response from belmond_hotels_peru, Gerente at Belmond Sanctuary LodgeResponded yesterday

Dear Mr Fritz101981, As we pride ourselves on creating a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay, I would like to extend our most sincere apologies if your room did not match your expectations....More

Reviewed 4 days ago

The Belmond Sanctuary Lodge is the only hotel located at the summit of Machu Picchu. The hotel is a small property with just 31 rooms wedged in at the top of the bus road that takes tourists to the entrance of the site and right...More

2  Thank Tanagan
Response from belmond_hotels_peru, Gerente at Belmond Sanctuary LodgeResponded yesterday

Dear Mr Tanagan, Thank you very much for sharing this information with us!! We are very proud of our property, our people and our location! We are glad that you had great experiences with us during your stay: WE really appreciate your good comments regarding...More

Reviewed 6 days ago via mobile

Had the best time staying here! The hotel is beautiful and only about an hour from Macchu Picchu. I loved the showers that overlook the river. Came here for a wedding and never wanted to leave. The rooms are spacious and he entire property is...More

Thank Berry785
Reviewed 1 week ago

The SL offers amazing service at every point of contact. Probably the best service we’ve ever experienced in years of traveling. Example: room service couldn’t hear our order on the phone and responded, “we will come to your room.” 18 seconds later there’s a knock....More

1  Thank CarolnRobb
Response from belmond_hotels_peru, Gerente at Belmond Sanctuary LodgeResponded yesterday

Dear CarolnRobb, We are absolutely sure you had a great experience during your trip to Peru and your visit o Machu Picchu. This amazing country really has lots to offer. Undoubtedly our privileged location is a unique feature all our guests enjoy basically for the...More

Reviewed 1 week ago via mobile

Despite high prices, we chose to stay at the Sanctuary Lodge as it was well rated and the only one right next to the sanctuary. However, our experience was not that great. Despite asking a number of times, we were not guided correctly on how...More

Thank Nandiniadya
Response from belmond_hotels_peru, Gerente at Belmond Sanctuary LodgeResponded yesterday

Dear Mr Nandiniadya, I would like to extend my sincere apologies for the inconveniences you have experienced upon your arrival, let me assure you that it was an isolated incident that is already solved. I deeply value your comments and apologize again for this unfortunate...More

View more reviews
About
Description
No picture of Machu Picchu can prepare you for seeing it with your own eyes. Perched high in the Andes, it is one of few places in the world that can be described as truly unmissable. It’s on everyone’s ...More travel wish list, attracting a million visitors each year. But there’s only one way to see it in style: by staying at Belmond Sanctuary Lodge. When we say we’re one of a kind, we mean it. Belmond Sanctuary Lodge is the only hotel that sits at the entrance of the ancient Inca citadel of Machu Picchu. For years we have been the unofficial gateway to the Inca world, inviting our guests to explore with unrivalled access and expert guidance. While most visitors to the citadel endure a winding bus ride from Aguas Calientes, our snug retreat is a few footsteps away. Wake before sunrise and be the first through the gates. The mountains look magnificent emerging from a thick cloak of mist, and Machu Picchu is stunning in solitude. Stop, breathe and soak it all in. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Non-Smoking Hotel
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Non-Smoking Rooms, Suites
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Romantic
Room types
Non-Smoking Rooms, Suites
Number of rooms
31
Price range
US$805 - US$1,797 (Based on Average Rates for a Standard Room)
Also Known As
Machu Picchu Sanctuary Lodge By Orient-Express Hotel Machu Picchu
,
Machu Picchu Sanctuary Hotel
,
Sanctuary Lodge Machu Picchu
Location
Peru > Cusco Region > Sacred Valley > Machu Picchu
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Romantic
Room types
Non-Smoking Rooms, Suites
Number of rooms
31
Price range
US$805 - US$1,797 (Based on Average Rates for a Standard Room)
Also Known As
Machu Picchu Sanctuary Lodge By Orient-Express Hotel Machu Picchu
,
Machu Picchu Sanctuary Hotel
,
Sanctuary Lodge Machu Picchu
Location
Peru > Cusco Region > Sacred Valley > Machu Picchu
Photos
Traveller (1,485)
Room & Suite (387)
Dining (154)
Pool & Beach (5)
Amenities (21)
Family and Play Areas (9)
Business Centre & Event Rooms (1)
Nearby
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Nearby RestaurantsSee all 123 restaurants in Machu Picchu
Tampu Restaurant at Sanctuary Lodge
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Questions & Answers
Ask a question
Gray G
July 2, 2018|
AnswerShow all 12 answers
Response from kmudan | Reviewed this property |
Dear Gary G: Belmond Sanctuary is a unique place, which provides exquisite food and outstanding service, done in style! The bar service is also excellent (and some may be included in your package). We were a group of 10... More
1
Vote
EllenandAaron
April 5, 2018|
AnswerShow all 4 answers
Response from Jacob M | Reviewed this property |
It’s literally right next to Machu Picchu. Couldn’t get any closer. We were there in January, it is the rainy season. But, the rain usually is in the afternoon. We had one day without rain, and on the second day, it started... More
0
Votes
Alina K
February 11, 2018|
AnswerShow all 3 answers
Response from DJTweeky | Reviewed this property |
The garden suites have a nice patio but no balconies. Most of the hotel is ground floor. There are several nice terraces where you can lounge. GREAT hotel!
1
Vote
Room Tips
"Don't bother paying for the garden or view rooms"
Read review
"Rooms in the high 30's have best view."
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"Do not get a patio view"
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"Garden facing, NOT overlooking the "bus stop.""
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