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Hotel Hacienda del Valle

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Hotel Hacienda del Valle
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419 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Gig Harbor, Washington
Reviewed 10 March 2017

Very helpful staff! Gracias! Beautiful people who love the property and love to help you and make your stay fantastic. We would love to go back and stay many many days. Restaurant food and staff was well above expectations!

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Helpful?
Thank sbpifer
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hi Sbpifer, Thanks for your comments, we hope to see you again. Greetings.

Driffield, United Kingdom
Reviewed 23 February 2017

Very helpful staff in reception. Best hotel restaurant we experienced during a 6 week tour of Peru and Ecuador. I would definitely stay again! Good location for the Sacred Valley. Worth taking a trip to Moray nearby.

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Helpful?
Thank dswatt2017
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hi dswatt2017, Thanks for your comments, we hope to see you again soon. Regards

Perth, Australia
Reviewed 13 February 2017 via mobile

The rooms were lovely but that doesn't make up for the service! Don't ask reception to organise any taxi service, they use there own and don't take you where you want. I reserved a table at a restaurant that had great reviews and they ended up taking to me one 5 minutes drive away telling me my restaurant of choice...

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Helpful?
1Thank shazzymachazzy
Patong, Thailand
Reviewed 1 February 2017

Great staff, amazing gardens and spectacular scenery. Location is a bit off the beaten track but the beauty and quiet are worth the inconvenience. I was dazzled by the colors and variety of the flowers all over the hotel grounds. Breakfast buffet was ok, not so special but the natural beauty and spacious rooms make you forget any small negative...

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Helpful?
Thank Robert G
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Robert G, Thank you for your comments and stay. Greetings.

montreal
Reviewed 1 February 2017

One of the nicest hotel we have in our whole trip in Peru. Rooms are in fact , a kind of cabin , very large , with a balcony , patio chairs , nice view of the surroundings ; the garden is very well kept . Heater is working properly ; as well as the wi-fi . Front desk service...

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Helpful?
Thank gabylu
Mexico City, Mexico
Reviewed 24 January 2017

Marvelous hotel and surroundings: mountain, flowers and the great cabinets design each one with a tranquil terrace. I'd only suggest improve the heater system: even then every room has a radiator, at some point it was not enough. Another question: why there are not face tissues? Not at the room neither the front desk. About the restaurant: good meals and...

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Helpful?
Thank Lilia G
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Lilia, Gracias por tu comentario y estadia, respecto a la calefaccion podemos adicionar 01 calefactor en el caso lo...

Reviewed 20 January 2017 via mobile

Me and my mother stayed 2 nights at the hacienda. We made the reservation the same day, so when we arrived there was noone at the front desk neither around the area. Well, we left our luggage at the reception and came back in the evening. Checking-in then was no problem, the room was amazing big. Bathroom a bit moulded...

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Helpful?
Thank Irina H
LaBelle, Florida
Reviewed 19 December 2016

Very good rooms, excellent front desk service, dining room food and service was excellent.” Rooms had an outside balcony or area to sit and enjoy the surroundings. Guest services were very good at calling our travel agent and arranging for transportation.

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Helpful?
Thank Bmarchal5054
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Bmarchal5054, Thank you for your stay and comments, we hope to see you again soon in our hotel. Greetings.

Reviewed 17 December 2016

Excellent service and a great buffet breakfast. It's a beautiful place with a great land scape for picture taking. The people here wil go out of there ways to help your stay to be an excellent one. I really commend those who help us during our stay and even drove us to the hospital, thanks.

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Helpful?
Thank Hector G
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Hector G, Thank you for your comments, we are always happy to serve you. We hope to see you again soon. Greetings.

Ottawa, Canada
Reviewed 17 December 2016

One of the most beautiful hotels I've ever stayed at. Tucked away from it all. The room was amazing and the grounds spectacular. The employees were welcoming and helpful. The food at dinner was delicious. The breakfast was okay.

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Helpful?
Thank Bernie_Sheila1
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Bernie_Sheila1, Thank you for your comments, you are always welcome in our hotel. We hope to see you again soon. Greetings.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
We are a family hotel chain with operations in 2 of the most important tourism destinies of Peru. One of our locations is Puno where it is Titicaca Lake (the highest navigable lake in the world) and the other one is in the Sacred Valley in Cuzco. Our hotel in Cuzco it's located in Yanahuara between Urubamba and Ollantaytambo city. The first one is the main city of the sacred valley and in the other one is located the biggest train station to go to Machu Picchu's ruins. ... more   less 

Additional Information about Hotel Hacienda del Valle

Address: Sector Pucara s/n Yanahuara, Urubamba 84, Peru
Region: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range: $71 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda del Valle 3.5*
Number of rooms: 42
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Also Known As:
Hotel Hacienda Del Valle Sacred Valley/Urubamba, Peru
Hotel Style:
#8 Romantic Hotel in Urubamba
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda del Valle staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have difficulties climbing stairs stay in the bottom of the hill.”
mercymillan, 20 Apr 2017 | Read review
“ask for a room with a balcony on the second floor”
Dandor, 15 Apr 2017 | Read review
“All rooms great location .”
lilal0urdesu, 24 Mar 2017 | Read review
“Wifi in the lobby.”
sbpifer, 10 Mar 2017 | Read review
“Every chamber has a private terrace. It called my attention the option to have triplet rooms with 3 double beds! Very comfy!”
558liliag, 24 Jan 2017 | Read review
5 of 5