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All reviewsboxed breakfastbeautiful hotelbalconies overlookinglarge clean roomshotel areamorning buffetarrived late in the eveningearly departurenice balconybeautiful groundshotel arrangedsatellite tvwanted to stay longerollantaytambo train stationstayed only one nightmachu picchusoups
The rooms were lovely but that doesn't make up for the service! Don't ask reception to organise any taxi service, they use there own and don't take you where you want. I reserved a table at a restaurant that had great reviews and they ended...More
Great staff, amazing gardens and spectacular scenery. Location is a bit off the beaten track but the beauty and quiet are worth the inconvenience. I was dazzled by the colors and variety of the flowers all over the hotel grounds. Breakfast buffet was ok, not...More
Thank Robert G
Response from Daniel M, Ejecutivo Senior at Hotel Hacienda del ValleResponded 8 February 2017
Hello Robert G,
Thank you for your comments and stay.
One of the nicest hotel we have in our whole trip in Peru.
Rooms are in fact , a kind of cabin , very large , with a balcony , patio chairs , nice view of the surroundings ; the garden is very well kept...More
Marvelous hotel and surroundings: mountain, flowers and the great cabinets design each one with a tranquil terrace. I'd only suggest improve the heater system: even then every room has a radiator, at some point it was not enough. Another question: why there are not face...More
Thank Lilia G
Response from Daniel M, Ejecutivo Senior at Hotel Hacienda del ValleResponded 30 January 2017
Gracias por tu comentario y estadia, respecto a la calefaccion podemos adicionar 01 calefactor en el caso lo...More
Me and my mother stayed 2 nights at the hacienda. We made the reservation the same day, so when we arrived there was noone at the front desk neither around the area. Well, we left our luggage at the reception and came back in the...More
Response from dswatt2017 | Reviewed this property |
I'm afraid I cannot answer this as my wife and I did not need oxygen so we had no reason to ask the question of the the hotel staff. I cannot remember seeing any oxygen supplies in reception. Best wishes, D