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    Sol y Luna - Relais & Chateaux

    Fundo Huincho Lote A-5, Urubamba 069, Peru
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
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    Traveller (882)
    Room & Suite (255)
    Dining (85)
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    Overview

    • Excellent83%
    • Very good12%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horse show” (64 reviews)
    “paso horse” (22 reviews)
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    3.5 Star Hotel
    All hotel details
    Offers from Sol y Luna - Relais & Chateaux
    Special Offer: Complimentary bottle of wine
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    Tambo del Inka, a Luxury Collection Resort & Spa
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    #1 of 25 hotels in Urubamba
     
    Belmond Hotel Rio Sagrado
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    #2 of 25 hotels in Urubamba
     
    Aranwa Sacred Valley Hotel & Wellness
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    A TripAdvisor Member
    42 reviews
    Reviewed 1 week ago via mobile

    Restaurant Killa Wasi (House of the Moon). Bit of a difficult menu. Would expect better from a Relais & Chateau. Mushroom consommé was horrible. Food so so. Dessert selection also not great. The whole menu needs attention. Understand that the owner is French. Really?More

    Helpful?
    Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & Chateaux

    Dear Guest, First of all, our most sincere apologies on behalf of the whole hotel staff, and thanks a lot for taking your valued time on letting us know your experience. We feel very sorry that the food you and your family ordered wasn’t as...More

    Reviewed 2 weeks ago via mobile

    This is a phenomenal property with fantastic bungalows and it Is managed with warmth and care. The food is outstanding. The only quibble is that the front desk doesn't answer the phone if they are working with a client at the desk (they seem to...More

    Helpful?
    Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & Chateaux

    Dear Doug, Thanks for your choice and also for sharing your experience with us. It's very grateful to read that you enjoyed your accommodation, bedding and food service. We will take in count your suggestions regarding the Front Desk schedule so we can improve offered...More

    Reviewed 2 weeks ago

    We stayed for three nights before heading to Macchu Picchu, using the stop to acclimatise and also have a slightly slower pace in the middle of a hectic trip. The premium casitas were wonderful and we enjoyed relaxing in the casita, on our patio and...More

    Helpful?
    Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & Chateaux

    Dear Tracey, Thanks a lot for your choice and also for taking your valued time on sharing your experience with us. we feel very glad that you enjoyed your accommodation and all common areas. Please feel sure that we will take in count of each...More

    Reviewed 2 weeks ago

    This hotel made our stay. The casitas (cottages) we stayed in were absolutely gorgeous with fireplaces, a separate lounge, a beautiful toilet, a walk-in closet, and an outdoor sitting area with a Jacuzzi. Each casita is equipped with hand-made furniture and fine Peruvian works of...More

    Helpful?1  
    Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & Chateaux

    Dear Guest, Thanks for sharing your experience and for considering our association in this comment. We are glad to read tha tyou enjoyed every detail from Sol y Luna during your stay. It would would be a pleasure to host you again in a near...More

    Reviewed 2 weeks ago

    Excellent location and lovely grounds, Upgraded to a casita with jacuzzi. We were not given much detail regarding the hotel facilities on check in, and found things by chance. Breakfast very good , pool and gardens excellent peaceful and relaxing. Dinner in the a la...More

    Helpful?
    Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & Chateaux

    Dear Guest, Thanks for your choice and also for sharing your experience with us. We feel very sorry that you didn't received information at check-in regarding the Hotel facilities, and we will do our best so that won't happen again. I've also shared with our...More

    Tambo del Inka, a Luxury Collection Resort & Spa
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    Belmond Hotel Rio Sagrado
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    Aranwa Sacred Valley Hotel & Wellness
    1,284 reviews
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    Inti Nan Hotel
    182 reviews
    #5 of 25 hotels in Urubamba
     
    About
    Amenities
    • Top amenities
    • Free Internet
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Pool
    • Room Service
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Breakfast Available
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$226 - US$951 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Urubamba
    • #2 Business Hotel in Urubamba
    • #3 Romantic Hotel in Urubamba
    • #3 Spa Hotel in Urubamba
    Photos
    Traveller (882)
    Room & Suite (255)
    Dining (85)
    Pool & Beach (19)
    Nearby
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    Nearby Restaurants
    Wayra
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    .06 km away
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    15 reviews
    1.03 km away
    Nearby Attractions
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    Questions & AnswersAsk a question
    Susan R
    Hello, How far are you from the Salt pans, and do assist in arranging tours there? Thanks,
    8 February 2017|
    Answer Show all 5 answers
    Response from stephenkory | Reviewed this property |
    Sorry sent before I proofed it. David Expeditions Peru is the name of the tour company. Their cost is half the cost of what the hotel would charge
    1
    Vote
    K S
    Does this hotel have oxygen for guests with altitude issues?
    21 May 2016|
    Answer Show all 11 answers
    Response from Lorenzo N | Reviewed this property |
    Yes they do even though we did not need.The hotel is in the Sacred Valley,with an average altitude much lower than Cuzco or Machu Picchu. Good luck Enjoy
    1
    Vote
    jaesenp
    What is the access for machu pichu and hiking?
    27 February 2016|
    Answer Show all 3 answers
    Response from Carole D | Reviewed this property |
    As another reviewer mentioned, you would need to make the short trip to Ollantaytambo to catch the train to Macchu Picchu. Sol y Luna can arrange guided hikes and bike trips in the local area.
    0
    Votes
    Room Tips
    "All the casitas were lovely. Very comfortable beds and hot soothing showers made recuperating from long days..."
    Read review
    "Peaceful, staff attentive. For families I suggest the Deluxe Casita as has internet and tv."
    Read review
    "We had a large Casita, but not their largest."
    Read review
    "If the weather is good, plan to swim and spend some outdoor time."
    Read review