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San Agustin Urubamba Hotel

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379 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Baltimore, Maryland
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 July 2016 via mobile

The place was very charming. I loved how they showcase the local products from the valley incorporated in the hotel's decor.They offer a great selection of buffet breakfast and you can also order ala carte. I ordered their Lomo Saltado one evening and it was quite very good and tasty.One drawback for me was the location. The surrounding community looks... More 

Thank Wand3rlust
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Estimado cliente Nos sentimos muy felices al conocer sus comentarios tan lindos siendo muy gratificante haber logrado que su estadía... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 July 2016 via mobile

A strategic position to visit the sacred Valley, and very good rooms, ask for rooms not on the road, though. From here you can easily get to Pisac, Maras, Moray, Chinchero and Ollantaytambo. We stayed one night and found the accomodation very comfortable.

1 Thank Nicola C
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Estimado cliente: Le agradecemos por su amable comentario y el tiempo que le tomo en escribirnos. Sentimos que hemos logrado... More 

Buena Park, California
Level Contributor
236 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 1 July 2016

We stayed at the San Augustine hotel in Urubamba for two nights. As a family of four, we got two rooms. My daughters stayed in one room and my wife and I stayed in the other. The first thing my daughter told me when she walked in was that she had tons of ants in the bathroom. I went over... More 

Thank Matthew J
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado cliente Nos sentimos realmente apenados por la mala impresión que tuvo usted en nuestras instalaciones, y le expresamos nuestras... More 

Bucharest, Romania
Level Contributor
134 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 26 June 2016

Very nice hotel in Sacred Valley, great surprise after opening its doors: a beautiful garden, an outdoor pool and indoor jacuzzi, wonderful lobby with a bar and billiard as well as nice music. The room we've got was very large, with a big double bed and beautiful design. The service was good and breakfast basic. Wifi was free but weak,... More 

Thank Dana_Romania_10
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado cliente Le damos las gracias por escribirnos tan lindos comentarios, siendo realmente un privilegio haberlo atendido en nuestras instalaciones.... More 

Thousand Oaks, California
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 June 2016 via mobile

Located en route to the Sacred Valley and Machu Picchu, the HSA Urubamba is nice, with a somewhat spartan but charming appearance on a nondescript main road on the edge of town. Considering that the town is so rural, the hotel is nice. The rooms are nice enough, and the gardens and dining room are attractive in, again, a rustic... More 

Thank abacusz
SanAgustinHoteles, Administracion at San Agustin Urubamba Hotel, responded to this review
Google Translation

Estimado cliente: Le damos las gracias por sus comentarios enviados y el tiempo que se tomo usted en escribirnos. Nos... More 

San Juan, Philippines
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 18 June 2016

Stayed 2 nights here before and after going to Machu Picchu. Wonderful relaxing ambience even if the hotel is right by the main highway. They prepared breakfast buffet for us as early as 4:30 am because we were off to Ollantaytambo train station by 5:00. Take the trout soup with rice and vegetables to fend off the cold night air... More 

Thank jeannebertz
SanAgustinHoteles, Administracion at San Agustin Urubamba Hotel, responded to this review
Google Translation

Estimado cliente : Le damos las gracias por tomarse su tiempo en escribirnos, asi mismo nos sentimos felices por haber... More 

Cottonwood, United States
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 June 2016

We had a beautiful room and two wonderful meals here on our tour of the Sacred Valley. The only negative were the dogs barking throughout the night. The staff was very polite and helpful, the wait staff was very pleasant and the service was excellent.

Thank Jean O
SanAgustinHoteles, Administracion at San Agustin Urubamba Hotel, responded to this review
Google Translation

Estimado cliente Le agradecemos por tomarse su tiempo en escribirnos. Realmente nos sentimos muy felices por haber logrado que su... More 

Newton, MA
Level Contributor
357 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 11 June 2016

We stayed here on OAT tour. Many tour groups were coming and going during our stay. Rooms are plain. No air conditioning. A dirty plate on the floor outside our room remained there for our entire two day stay. I found it interesting that the woman sweeping the floor neglected to remove the plate. Breakfast was OK, but strange, with... More 

1 Thank Mark S
Bainbridge Island, Washington
Level Contributor
188 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 2 June 2016

This hotel was clean and comfortable. Service was friendly and good. Restaurant was good.Grounds are nice. I would stay here again. Good location in the Sacred Valley. Staying at a lower elevation helps one acclimatize to the high elevation of Cuzco.

Thank sofiegsd
Birmingham, Michigan
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 June 2016

The hotel is clean and the staff are friendly and professional. This is a quaint little hotel with some old world charm. Room location does matter if you want a good nights rest. If you can, try to get a room closer to the back, it's quieter. The hotel is right on the main street and if your room is... More 

Thank Jason M

332 photos of this hotel

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Hotel & Grounds (61)
View from Room (25)
Pool/Beach Area (23)
Bathroom (9)
Room/Suite (40)
Dining (18)
Family/Play Areas (15)
Other (111)

Management photos: Courtesy of the property manager

All Management Photos (30)
Hotel & Grounds (5)
Family/Play Areas (6)
Business Centre/Function Rooms (3)
Room/Suite (8)
Dining (3)
Bathroom (1)
Pool/Beach Area (1)
Other (3)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
El Hotel y Spa San Agustin Urubamba cuenta con una privilegiada ubicacion, excelente para iniciar su visita a Machu Picchu (a tan solo una hora y media de viaje en tren), ademas el hotel se ubica cerca de las mas importantes ruinas del Valle Sagrado de los Incas tales como Ollantaytambo, Pisac y Maras Moray. La buena ubicacion del Hotel Spa tambien atrae a los viajeros por ser ideal para aclimatarse a la altitud de Cuzco, por su agradable clima y baja altura (2,700 msnm), 700 msnm menos que la ciudad de Cusco. El Hotel San Agustin Urubamba era una antigua hacienda colonial hoy remodelado en un magnifico hotel, en sus instalaciones Ud podra encontrar un maravilloso jardin y frondosos arboles, caracteristicos del majestuoso verdor del Valle Sagrado de los Incas. Ademas el hotel cuenta con una piscina al aire libre y un exclusivo spa, que le permitira disfrutar de un ambiente relajante y tranquilo con un calido servicio. El Hotel Urubamba le ofrece 101 habitaciones estandar y suites. Todas las habitaciones son amplias y comodas, con patios y balcones desde donde apreciara el resplandeciente cielo del Valle Sagrado. ... more   less 

Additional Information about San Agustin Urubamba Hotel

Address: Pisaq Km 69 | Carretera Cusco, Urubamba, Peru
Region: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range: $76 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Agustin Urubamba Hotel 3*
Number of rooms: 40
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Also Known As:
San Agustin Urubamba Hotel Sacred Valley, Peru
Hotel Style:
#7 Spa Hotel in Urubamba
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Questions & Answers

Here's what travellers have asked, with answers from San Agustin Urubamba Hotel staff and other travellers.
6 questions
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Los Angeles, California
6 days ago
Pittsfield, Massachusetts
9 months ago
Burnsville, Minnesota
Madera, California

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Questions? Get answers from San Agustin Urubamba Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The noise makes booking here a bad idea.”
 of 5 bubbles nheudecker, 25 Nov 2016 | Read review
“Ask for a quiet room”
 of 5 bubbles murphynv, 28 Oct 2016 | Read review
“Back of the hotel, away from the street.”
 of 5 bubbles cathyf916, 10 Sep 2016 | Read review
“Rooms away from main road are quieter”
 of 5 bubbles GRLTRAV, 10 Aug 2016 | Read review
“hotel has a front to a road, so avoid rooms with such front.”
 of 5 bubbles 900rodolfoc, 2 Aug 2016 | Read review
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