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Tanoa Plaza Suva

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Tanoa Plaza Suva
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161 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Auckland, New Zealand
Reviewed 2 weeks ago

Bula Vinaka to all the Front Desk Staff led by Miri and the Hospitality provided by the Happy Hour Staff led by Alisi. Fantastic service with smiles and Fijian humor that kept my fried David Spring and myself laughing. Though it was a short business trip and being a regular guest staying at Tanoa Hotel in Nadi and Tanoa Plaza...

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Thank rishiadhar
Port Vila, Vanuatu
Reviewed 2 weeks ago

Rooms and service was great. Staff know your name as soon as you get there. Makes a difference. Dining staff very attentive. They worked a few things for us around Happy Hour which was nice. Alisi (head waitress?), has the team working really well and they do whatever they can for you. Location is excellent to town, the bay, office...

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Thank davidspring2017
Arlington, Virginia
Reviewed 13 February 2017

I had some trepidation about staying here after reading the other reviews, and while I could see how all those things are possible, it wasn't my experience at all. The staff were friendly and quite helpful, and from the "welcome" chocolate chip cookies in my room to the delicious breakfasts, made it a pleasant stay. The pool was decent, but...

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Thank Kellee322
Newcastle, Australia
Reviewed 28 January 2017 via mobile

This hotel is not great. Ok for a convenient location if you need to be near heart of Suva. Room is very basic. The furnishings made the place feel dirty and we saw a cockroach in the bathroom. Our toilet was hung on the wall crooked which was really uncomfortable! Internet service extremely disappointing. Dropping out every few minutes and...

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Thank kirstog
Sydney, Australia
Reviewed 6 January 2017

I stayed here for a while when working in Suva. The rooms are tidy and room service quick and efficient. The pool area is not much, and the restaurant service is very hit and miss. Often while at breakfast, the staff would be missing. I wouldn't get a coffee offered sometimes for ten minutes (often had to ask the server)....

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Thank Andrus M
Fiji
Reviewed 9 December 2016

I have stayed on a trip to Suva in the Hotel and was encountered with very poor F&B presentation , service and food quality. It appeared to be my worst dinner ever. We have decided to stay in for dinner as it was heavily raining. The food was a disaster with not even a hint of quality. The steak was...

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Thank MaitreDwithStyle
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Bula MaitreDwithStyle, Thankyou for your review, and telling me about your dinning experience and certainly not acceptable at all. We will surely sort this out with the team accordingly. Once again, thankyou for addressing this. Thankyou again Mere Rakoroi

Melbourne, Australia
Reviewed 28 November 2016

Really enjoyed my stay. Spacious and quiet room had a brilliant view out over the harbour to the mountains. Staff were uniformly charming and helpful, including with a couple of out-of-the-ordinary requests. My one gripe was that in-room wi-fi was not reliable, This was easily overcome by getting a mobile phone data package for tethering.

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Thank Mark D
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Bula Mark D Thankyou so much for taking the time to write about your hotel experience & feedback, we are definitely upgrading Wifi and work in progress. Let me know when you are both back in Suva, looking forward to seeing you Vinaka Vakalevu for your review Mere Rakoroi

Port Vila, Vanuatu
Reviewed 25 November 2016

Too expensive for the standard but the quality of the staff make you forget this issue. The hotel is under renovation and it is clean. Will go back to the same place next time I travel to Suva. I read some negative review about this resort before I decide to go and try it. Hum !!! American customers who share...

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Thank Christian7773
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Thankyou Christian7773 for your review, and time you have taken to tell us about your experience, i will surely inform the team about your comments and we certainly do appreciate this. Looking forward to seeing you soon Vinaka Vakalevu Mere Rakoroi

Reviewed 24 October 2016 via mobile

Our group of 13 has spent the last month traveling from Australia to New Zealand all the way down the islands and staying in every major city and quality hotels throughout. Regrettably this was the worst experience of our entire tour. I typically don't like to write poor reviews as you can see from my record – – every other...

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3Thank MarkMohr
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Thankyou MarkMohr for your constructive feedback and we will definitely look into the areas of concern that you have raised and address this with our teams concerns. Once again MarkMohr thankyou for your time. Vinaka Vakalevu Mere Rakoroi

Reviewed 24 October 2016 via mobile

I was greeted by Joseph, at the reception. He provided me with the best customer service out of all hotels in fiji. I came to visit from Sydney Australia. Joseph and his crew welcomed me like I was the prime minister. He looked after my luggage , he provided me with what ever i needed so promptly and efficiently. People...

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Helpful?
Thank Alvin N
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Thankyou Alvin N for your feedback, will pass your great thanks to Joseph & the rest of the team. Once again, Vinaka vakalevu for your review Mere Rakoroi

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Tanoa Plaza Suva

Address: Corner Gordon & Malcolm Street, Suva, Viti Levu, Fiji
Region: Fiji > Viti Levu > Suva
Price Range: $162 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tanoa Plaza Suva 3.5*
Number of rooms: 60
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Also Known As:
Tanoa Plaza Suva Hotel Suva
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Questions & Answers

Here's what travellers have asked, with answers from Tanoa Plaza Suva staff and other travellers.
3 questions
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Beenleigh, Australia
3 months ago
Champaign, Illinois
over a year ago

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Questions? Get answers from Tanoa Plaza Suva staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on 7th Floor have excellent view.”
 of 5 bubbles rishiadhar, 8 Mar 2017 | Read review
“Upper floors 6 to 8 have carpet, the lower floors are mediocre and depressing.”
 of 5 bubbles 816andrusm, 6 Jan 2017 | Read review
“all the same...”
 of 5 bubbles MaitreDwithStyle, 9 Dec 2016 | Read review
“My room was on the 5th floor. I had a view of the water and it was spacious enough for my business needs.”
 of 5 bubbles deenap91, 24 Sep 2016 | Read review
“Great Fijian service and you feel at home here. The higher you are carpeted, lower floors tiled.”
 of 5 bubbles 485trinas, 17 Sep 2016 | Read review
5 of 5