We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN River Cities

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 1 more site!
Management photos
BEST WESTERN River Cities
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

165 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 165: English reviews
allentown, pa, United States
Reviewed 20 August 2016

I spent four nights at the Best Western River Cities in August 2016. Although the hotel was undergoing some renovations, everything about the hotel was satisfactory. I used the guest computer in the business center extensively, and experienced no problems. The breakfast was excellent.

 Report
Helpful?
Thank James M
tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Midland
Reviewed 17 August 2016

I chose this hotel on the spur of the moment for a night's stay. despite the lobby being remodeled--the rest of the hotel was quiet and clean. with modern amenities. desk staff was friendly and helpful. complimentary breakfast was good. Room had very comfortable recliner.

 Report
Helpful?
Thank Brian F
tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Valrico, Florida
Reviewed 24 July 2016

River Cities Best Western was the closest to my family, so it was the hotel of choice when I made my booking. The entire staff was very welcoming and quick to help with any questions. Definitely would recommend to anyone visiting the Ashland/Greenup area.

 Report
Helpful?
Thank brapczyn
tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Horseheads, United States
Reviewed 16 July 2016

This hotel is in the center of town, but easy to get to. The room was nice size and beds comfortable. The fridge/micro was off the bathroom, which made it a bit awkward but it was doable. The staff was very helpful with a room mix up. Breakfast was plentiful.

 Report
Helpful?
Thank Deborah W
tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 13 July 2016

I had booked this hotel a couple of weeks in advance and then added an additional day, a couple of days before with the 800 number. Upon arrival the front desk did not have the additional day. They had a room available - luckily. We are getting older and I had asked for a first floor room and did not...

 Report
Helpful?
Thank emilywS1946NT
tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Ashland, United States
Reviewed 6 July 2016

Probably won't stay at this Hotel again. For the price we paid we have done much better at other places. The beds were not comfortable. The door was very loud when you open and closed it. Sounded like something in a horror movie. If there are people in rooms above you you will here the noise.

 Report
Helpful?
Thank Joe S
tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Orlando
Reviewed 2 July 2016

We were in town to visit friends and family. Check in was quick. Staff was friendly and helpful. We had a king suite which was awesome as we were able to have people visit us and had extra space to do so.

 Report
Helpful?
Thank Mark C
tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Ghent
Reviewed 20 June 2016

Ice cold ac, hot showers, confey marshmallow beds, fun pool, delicious breakfast bar, super friendly staff! I loved the stress relief soaps, lotion, shampoo, and conditioner. Mmmm so relaxing. They also had a little Keurig coffee pot in the room. It's something nice to look forward to at the end of the day. Great experience. Nothing is better that this...

 Report
Helpful?
Thank Sharon J
tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Minneapolis, United States
Reviewed 17 June 2016

They say it is non-smoking, but people smoke in the rooms and they just pay the a "cleaning fee." The hotel will give you an air purifier at least! On the positives, they had a nice breakfast buffet and the location is pretty good.

 Report
Helpful?
Thank Wes S
tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Louisville, United States
Reviewed 16 June 2016

Excellent Location. Easy access to restaurants & shopping. Hotel lobby & guest rooms very clean. Staff was very helpful. As you walk by staff, he/she would stop & asked if there was anything we needed. Nice pool that allowed rest & relaxation.

 Report
Helpful?
Thank Debra H
tabbott, Manager at BEST WESTERN River Cities, responded to this review

Dear Denise Finelli, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

48 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (14)
Viewed
Bathroom (2)
Viewed
Room/Suite (2)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Room/Suite (19)
Viewed
Business Centre/Function Rooms (3)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Ashland
12.7 km away
Hampton Inn Ashland
Hampton Inn Ashland
#1 of 10 in Ashland
327 reviews
11.6 km away
Fairfield Inn & Suites Ashland
4.3 km away
Holiday Inn Express & Suites Ironton
Show Prices
Show Prices
Show Prices
13.1 km away
Days Inn Ashland
Days Inn Ashland
#5 of 10 in Ashland
245 reviews
13.6 km away
Holiday Inn Express Hotel & Suites Ashland
13.8 km away
Ramada Limited Catlettsburg/Ashland
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to BEST WESTERN River Cities! Situated off Country Music Highway US 23, the BEST WESTERN River Cities is an affordable and comfortable Ashland hotel for business and leisure travel, plus it offers convenient access to AK Steel, Our Lady of Bellefonte Hospital, Russell Railroad Days and more. Guests of the BEST WESTERN River Cities will find that each well-appointed guestroom comes complete with all the comforts of home, including cable satellite television with HBO(R) and free high-speed Internet access. For a great start to the day, a complimentary deluxe hot breakfast is served to hotel guests every morning, and for a great end to the evening, a "cookie break" is offered each night. The on-site outdoor heated swimming pool is a great way to relax and the fully equipped fitness center is the perfect way to get a workout in while traveling on the road. Business and corporate travelers will also enjoy this Ashland hotel's on-site business center, meeting and banquet space that can accommodate up to 100 people, complimentary airport and train station shuttle service and close proximity to area businesses and medical centers, including AK Steel, Our Lady of Bellefonte Hospital, Kings Daughters Medical Center and CSX. Just outside this hotel in Ashland, guests will find plenty of things to do and experience, including downtown Ashland, the Paramount Arts Center and more. In addition, Ashland is also home to popular festivals and events, including the Greenup County Horse Show, Russell Railroad Days, Greenbo Antique Show and Poage Landing Days. Greenup County is also the only county that has two Congressional Medal of Honor winners. No matter what you're traveling to or through Ashland, Kentucky for, the BEST WESTERN River Cities will make your stay truly memorable and enjoyable. Book a stay online and save today on a hotel that features real Southern hospitality, comfortable accommodations and affordable rates. ... more   less 

Additional Information about BEST WESTERN River Cities

Address: 31 Russell Plaza Dr, Ashland, KY 41101-7082
Region: United States > Kentucky > Ashland
Price Range: $138 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN River Cities 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity and Priceline so you can book your BEST WESTERN River Cities reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ashland
Ashland Best Western
Best Western Hotel Ashland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN River Cities staff and other travellers.
1 question
Ask a question
2 months ago

See all questions (1)

Questions? Get answers from BEST WESTERN River Cities staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I chose a ground floor room with easy access from pool entrance--this was due to lobby being torn up for remodel”
 of 5 bubbles BRIANF352, 17 Aug 2016 | Read review
“more than one story if you have a problem not being ground level”
 of 5 bubbles Boeschy, 6 Jun 2016 | Read review
“Odd numbered rooms face the rear and MAY be slightly less noisy.”
 of 5 bubbles J3571BTmikem, 25 May 2016 | Read review
“choose second or third floor rooms it's much more peaceful up there and there is no commotion from all the dog rooms on the first floor”
 of 5 bubbles 635isaiahh, 4 Oct 2015 | Read review
“We have stayed often and don't know of a bad room”
 of 5 bubbles 914211m, 26 Jul 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay