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BEST WESTERN River Cities

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BEST WESTERN River Cities
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171 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Erie, United States
Reviewed 19 December 2015

Could not receive receipt on check-out due to the running of the nightly audit. I understand this. But a promise to email receipt NEVER HAPPENED. Followed up with phone call to hotel today - still no receipt. Incompetent front desk staff !

Review collected in partnership with Best Western
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Helpful?
Thank Charles S
Best W, General Manager at BEST WESTERN River Cities, responded to this review

I apologize for any inconvenience you may have encountered.

Kentucky
Reviewed 15 December 2015

I stayed here on a business trip in November. It is located behind a few restaurants off of Hwy 23. I had no issues with service or my room. This hotel is definitely an older property that has been generally either been well-maintained or updated. I think this property is what one would expect from the photos online and from...

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Helpful?
Thank Milbs_40
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the survey. Your comments and suggestions help us to improve for your next visit.

Corydon, United States
Reviewed 23 November 2015

Very nice and friendly staff and the room was clean and roomy. Excellent breakfast accommodations! Would stay at this hotel in the future should business take me there again. Several restaurants in the area to visit.

Review collected in partnership with Best Western
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Helpful?
Thank Haase M
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for choosing Best Western River Cities. We are happy that we were able to make your stay enjoyable. We really hope you choose to come again.

Huntington, United States
Reviewed 17 November 2015

Everything was top notch during my week long stay. I now have to type more letters to hit the TripAdvisor work count. I really do not feel the need to embellish and expound on my stay. It was great. What more do I need to say? Sheesh.

Review collected in partnership with Best Western
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Helpful?
Thank Alan F
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you sir. We do appreciate your comments and suggestions. Glad your stay was what you expected. Hope to see you gin in the near future.

Ocala, FL, United States
Reviewed 8 November 2015

We enjoyed our stay at Best Western Motel. It was by far more that we expected. We appreciated having all the amenities such as refrigerator, microwave, coffee pot, television, and of course the hair dryer. We appreciated the maid having our supplies for us each morning which made our stay even more enjoyed. It was the best breakfast bar we...

Review collected in partnership with Best Western
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Helpful?
Thank Darryl H
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the survey regarding your recent stay. We strive to deliver excellent customer service. We are proud that you were satisfied and will be using your comments and suggestions to improve. Again thank you for choosing Best Western River Cities.

Atlanta, United States
Reviewed 1 November 2015

Very easy and no hassle hotel stay. Check in was easy, room as described and very clean. Staff polite and helpful. Breakfast was very good and prepared every morning. Jacuzzi tub was in room and enjoyable to relax in also!

Review collected in partnership with Best Western
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Thank Joseph D
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the review. Your comments and suggestions help us to improve for your next stay. hope to see you again in the near future.

atlanta, United States
Reviewed 26 October 2015

There is a Steel processing plant that works thru the night across the street. The smell of the process make the air smell bad. The smokers smoke in the front of Hotel under the drive thru. The rooms are clean and the service is great. The breakfast bar is great! The staff is great and very helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Stephen S
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for your feedback regarding your recent stay with us . We understand that our area is highly industrialized and understand the area is not suitable for all guests. Hopefully you will choose to stay again so we can have the opportunity to use your feedback to improve your stay.

Reviewed 26 October 2015

We stayed here for parent's weekend while visiting my daughter for parent's weekend at Marshall University. The hotel was not far from the college about a 20 minute drive we had tried booking something closer but everything was booked. I would stay here again the hotel was clean close to major shopping and restaurants. Staff was very friendly and breakfast...

Review collected in partnership with Best Western
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Thank Gina H
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for choosing Best Western River Cities. We are glad you enjoyed your stay. Hope to see you again in future.

Bloomville, United States
Reviewed 23 October 2015

Noise level was horrible and got woke up at 8am instead of afternoon. Nobody at the front desk if you needed help with anything to ask a question too. Parking was very limited due to only being able to park in front of the hotel with no side or back parking available. Have door hangers as to what you want...

Review collected in partnership with Best Western
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1Thank Keith G
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Sir I do apologize for any inconvenience you may have encountered. We do strive to make sure our guests are comfortable. Hope you decide to stay again so that we may improve for your stay.

Pioneer,OH
Reviewed 5 October 2015

BW river cities provided an economical stay which included breakfast and cookies in the evening. I would use this hotel again when visiting family. It is conveniently located amid many restaurants, some within walking distance.

Review collected in partnership with Best Western
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1Thank JAS306
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for choosing Best Western River Cities. We are glad that you enjoyed your stay. Hope to see you again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to BEST WESTERN River Cities! Situated off Country Music Highway US 23, the BEST WESTERN River Cities is an affordable and comfortable Ashland hotel for business and leisure travel, plus it offers convenient access to AK Steel, Our Lady of Bellefonte Hospital, Russell Railroad Days and more. Guests of the BEST WESTERN River Cities will find that each well-appointed guestroom comes complete with all the comforts of home, including cable satellite television with HBO(R) and free high-speed Internet access. For a great start to the day, a complimentary deluxe hot breakfast is served to hotel guests every morning, and for a great end to the evening, a "cookie break" is offered each night. The on-site outdoor heated swimming pool is a great way to relax and the fully equipped fitness center is the perfect way to get a workout in while traveling on the road. Business and corporate travelers will also enjoy this Ashland hotel's on-site business center, meeting and banquet space that can accommodate up to 100 people, complimentary airport and train station shuttle service and close proximity to area businesses and medical centers, including AK Steel, Our Lady of Bellefonte Hospital, Kings Daughters Medical Center and CSX. Just outside this hotel in Ashland, guests will find plenty of things to do and experience, including downtown Ashland, the Paramount Arts Center and more. In addition, Ashland is also home to popular festivals and events, including the Greenup County Horse Show, Russell Railroad Days, Greenbo Antique Show and Poage Landing Days. Greenup County is also the only county that has two Congressional Medal of Honor winners. No matter what you're traveling to or through Ashland, Kentucky for, the BEST WESTERN River Cities will make your stay truly memorable and enjoyable. Book a stay online and save today on a hotel that features real Southern hospitality, comfortable accommodations and affordable rates. ... more   less 

Additional Information about BEST WESTERN River Cities

Address: 31 Russell Plaza Dr, Ashland, KY 41101-7082
Region: United States > Kentucky > Ashland
Price Range: $137 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN River Cities 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Best Western Ashland
Ashland Best Western
Best Western Hotel Ashland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN River Cities staff and other travellers.
1 question
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5 months ago

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Questions? Get answers from BEST WESTERN River Cities staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the hideous industrial view and select an odd numbered room.”
  • River View
 of 5 bubbles jfgaff, 17 Feb 2017 | Read review
“I chose a ground floor room with easy access from pool entrance--this was due to lobby being torn up for remodel”
 of 5 bubbles BRIANF352, 17 Aug 2016 | Read review
“more than one story if you have a problem not being ground level”
 of 5 bubbles Boeschy, 6 Jun 2016 | Read review
“Odd numbered rooms face the rear and MAY be slightly less noisy.”
 of 5 bubbles J3571BTmikem, 25 May 2016 | Read review
“choose second or third floor rooms it's much more peaceful up there and there is no commotion from all the dog rooms on the first floor”
 of 5 bubbles 635isaiahh, 4 Oct 2015 | Read review
5 of 5