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Best Western River Cities

200 reviews
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Traveller (17)
Room & Suite (33)
Pool & Beach (4)
Overview
  • Excellent48%
  • Very good33%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“stayed here”(20 reviews)
“golden corral”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western River Cities
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (200)Write a Review
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Traveller rating
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66
23
11
7
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LanguageEnglish
93
66
23
11
7
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All reviewsstayed heregolden corralcappuccino machinecomfortable reclinercookie hourhotel breakfasthot breakfastgreat place to staystay there againroom was cleankentucky areainternet serviceyogurtbed and pillowscheck in was quicknice hotelbiscuits
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31 - 35 of 200 reviews
Reviewed 17 February 2017

I selected Best Western due to its proximity to my work site, but have cancelled for future weeks of my project in the area, and prefer staying 30-minutes away. Overall I found the property, accommodations, staff, and breakfast to be sub-par. On the cusp of...More

Thank jfgaff
Response from MParlin228, General Manager at Best Western River CitiesResponded 21 February 2017

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you have us...More

Reviewed 14 February 2017

My husband and I were visiting family in the area and spent two nights here. I wish I could take that mattress and pillow home with me. I got the best night's sleep here in months. Came downstairs one evening and discovered "cookie hour" where...More

Thank pamelab98631
Response from MParlin228, General Manager at Best Western River CitiesResponded 16 February 2017

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a...More

Reviewed 13 February 2017

My daughter and I booked at this hotel to visit my husband who is working in the area. This is one of the nicest, cleanest hotel I had stayed in. The staff and management was exceptionally friendly and helpful. The breakfast was great, love the...More

1  Thank heritageinn1
Reviewed 11 February 2017 via mobile

My daughter and I travel alot on the weekends and this was nicest hotel we have stayed in and it looked new. The people were friendly and helpful. The bed and pillows were comfortable. It was also very clean. The fitness center was great as...More

1  Thank Brandi E
Reviewed 29 December 2016 via mobile

We booked this room while traveling to visit family. I always check for bedbugs when we travel, and am glad I do! Today, I asked my husband to check the mattress and low and behold....BUGS! We immediately left, asked to speak to front desk personnel...More

4  Thank Jamie W
Response from tabbott, Owner at Best Western River CitiesResponded 31 January 2017

After the guest complained we immediately contacted our pest control company who inspected and treated the room. The room has been certified as perfectly clean.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$90 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$90 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (17)
Room & Suite (33)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Lanalee L
28 December 2017|
Answer
Response from Candyssisterinlaw | Reviewed this property |
You will have to ask the hotel directly. We were just visitors.
0
Votes
Bigdad606
21 September 2016|
AnswerShow all 2 answers
Response from Mary P | Property representative |
18 Years Old
0
Votes
Room Tips
"Second floor was quiet"
Read review
"All rooms are good. They have an elevator"
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"Avoid the hideous industrial view and select an odd numbered room."
Read review
"I chose a ground floor room with easy access from pool entrance--this was due to lobby being torn up for..."
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