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All reviewshot tubfree breakfastthree roomsbreakfast areaa great staystaff was very friendlyquiet staynice hotelhotel lobbyroad tripdefinitely stay here againclean roomssausagethird floorup to datethree nightsindoor pool
The room supposedly met ADA standards, but was not wheelchair accessible. There was a bench and an immovable wardrobe between the bathroom and the beds. Someone using a manual wheelchair would not be able to reach the beds at all, and would most likely have...More
Stayed for three nights. Absolutely no complaints about my room- it was spacious, clean, and up-to-date. All the staff I encountered were friendly and accommodating. The hotel is not especially close to downtown, but it was conveniently located for what I was in town for...More
Do NOT waste your money! We used to stay at this hotel all the time, it’s a sad situation that this hotel has gotten this bad, we stayed & we seen a roach in our bathroom, our sheets smelled like smoke in a non smoking...More
1 Thank lisac3260
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites AshlandResponded 3 weeks ago
Welcome back! It's a pleasure hosting you again, and thanks for sharing your thoughts.
Cleanliness is a top priority here. It concerns me that we have missed the mark because of the inadequate state of your room. I also recognize the lapse in...More
I just stayed at this hotel and loved the updated finishes but the third floor internet (WiFi) is very poor. As a business traveler, internet service is extremely important. I did a speed test and the speed was less then 750 Kbps. Not even 1Mbps.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites AshlandResponded January 24, 2018
Thank you for your stay and for taking the time to share your experience with us. It is great to see our updated finishes. However, I was concerned to see that you were not impressed with internet service. We always aim to provide...More
This is one of the nicest and cleanest hotels we've ever used as an overnight stop on a road trip. It's located about a mile off the interstate. The only bad thing is there aren't really any restaurants really close, but otherwise it's great.
Hello Barbara! I am a frequent visitor to this town and in the area of the hotel there are no bars in the area, but if you travel into downtown Ashland there are some bars and one over the bridge in Ironton OH