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Fairfield Inn & Suites Ashland

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fairfield Inn & Suites Ashland
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151 Reviews from our TripAdvisor Community

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Showing 151: English reviews
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Ashland, Kentucky
Reviewed 2 weeks ago via mobile

Decent motel. Very musty smell in the room, beds not very comfortable and noise is way above normal. The people above you sound like they are hitting the floor with a sledgehammer while they are walking.

Thank KentuckyAdventure
TMIHospitality1, Manager at Fairfield Inn & Suites Ashland, responded to this review

Dear KentuckyAdventure, Thank you for taking the time to review the Fairfield Inn & Suites Ashland. I apologize that your stay wasn't everything you had hoped for. On future visits we'd be more than happy to find you a room in a quieter area of the hotel to better suit your needs. I hope that we can have another chance...

Atlanta, Georgia
Reviewed 25 March 2017

The room and hotel were very clean. The lady who worked in the breakfast area and Josh from housekeeping were awesome. The front desk ladies....not so much. When I was checking out, the lady couldn't even look up to acknowledge me so I just left the room keys and walked out. Thankful the receipt was left under the door. The...

Thank thepostxchange
TMIHospitality1, Manager at Fairfield Inn & Suites Ashland, responded to this review

Dear Thepostxchange, Thank you for taking the time to review the Fairfield Inn & Suites Ashland. I'm pleased you found our hotel to be so clean and Josh and our breakfast staff to be so awesome. However, I apologize that any members of my staff were anything less than helpful and friendly. Your comments will be shared with my team...

Reviewed 13 March 2017 via mobile

modest and clean. new front desk person was pleasant and learning the ropes. room insulation is certainly the barest of minimums so thankfully after hiking we were tired and drifted off to the sounds of a busy hotel. Restaurants of better caliber were further than expected so fast food was the choice du jour. breakfast was a highlight and the...

Thank smac4535
Reviewed 5 February 2017 via mobile

It has the old Fairfield layout but with the new Fairfield designs on the inside! Ryan was very hospitable at checkin time. Also surprised to see his attentiveness on check-in request. (Added towels/pillows..etc) This would be one one safe bet to check in anytime! Wash/Dry - $2/each

Thank Steve Y
Pasadena, Maryland
Reviewed 13 January 2017 via mobile

We stayed one night, and found the hotel to be very clean and pleasant. The staff were very friendly and helpful. The breakfast was more elaborate than normal for a hotel buffet, with not only waffles, but also 3 styles of eggs, several brands of yogurt, several pastry flavors, cooked oatmeal with several toppings, and turkey as well as pork...

Thank Robin S
Danbury, Connecticut
Reviewed 13 January 2017

Hotel seems new, breakfast was good, dining area was ample. The indoor pool is very small- the smallest I have ever seen in a hotel, The hot tub was turned off so the water was room temperature with a sign saying "out of order". I would recommend this hotel to anyone passing through. The night we stayed there was apparently...

Thank David A
TMIHospitality1, Manager at Fairfield Inn & Suites Ashland, responded to this review

Dear David A, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Ashland. I'm pleased you enjoyed our complimentary breakfast and appreciate you recommending us. However, I'm sorry that we didn't meet all your expectations. We appreciate your feedback and hope that if you are ever back in Ashland, we will have another...

Reviewed 28 November 2016 via mobile

Know them boys have anything to help you with and make sure if you pay with a debit card expect $219 charge from the get-go was your room right and I was told today that the computer does that they had nothing to do with it and they have no idea how to fix that I was not told that...

Thank ukfan_12345
TMIHospitality1, Manager at Fairfield Inn & Suites Ashland, responded to this review

Dear Ukfan_12345, Thank you for taking the time to review the Fairfield Inn & Suites Ashland. I apologize for any confusion that was caused by the authorization on your debit card. When you swipe your card at check in, your total bill plus a small percentage is authorized. At check out when your bill is finalized a final charge is...

Kannapolis, North Carolina
Reviewed 12 November 2016 via mobile

Very nice hotel. With friendly service. I checked in about 8:30pm, the lady at the front desk was away helping another guest, but when she returned she apologized and politely gave me a room I requested. Maybe her manager can tell her how she made my day. Two nights with two choice hotels was enough for me. Two very bad...

Thank theresa f
Rensselaer, Indiana
Reviewed 4 November 2016

Well~ I will stop in at this property as we travel for family visits. The staff was very concerned & helpful. The actual facility is in great shape . The way we were taken care of was excellent! I will recommend this property to any traveler!

Thank Tracy G
Indianapolis, Indiana
Reviewed 31 October 2016

We have stayed at this hotel many times and loved the location and facility, but with the new rooms and lobby you can't beat it. One thing I love about Marriott hotel remodels is that they do them right with new doors, floors, fixtures, and furniture. The staff here is very friendly and the breakfast area is large, clean, and...

Thank wentbyyou

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Fairfield Inn & Suites Ashland is located in the heart of the Tri-State Area which consist of Ohio, Kentucky, and West Virginia. The historic city of Ashland, KY is known for its roots in the County Music Highway and the Ashland Paramount Arts Center. Whether you're staying for business or leisure, our hotel offers a prime location with all the modern amenities. Our location makes us minutes from Kings Daughter's Medical Center and the Tri-State Airport. ... more   less 

Additional Information about Fairfield Inn & Suites Ashland

Address: 10945 US Route 60, Ashland, KY 41102-9602
Region: United States > Kentucky > Ashland
Price Range: $149 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Ashland 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Fairfield Inn Ashland Hotel Ashland
Fairfield Ashland
Ashland Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Ashland staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Ashland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on top floor, lower flowers you can hear someone walking above you”
thepostxchange, 25 Mar 2017 | Read review
“Rooms on the back side are quieter.”
timesharetraveler11, 12 Sep 2016 | Read review
“All room are nice and quiet.”
MarieLouisville, 24 Aug 2016 | Read review
“Chose a room away from the highway.”
kaloja, 13 Jun 2016 | Read review
“Front rooms toward highway are noisy.”
lynclarke, 7 Jun 2016 | Read review
5 of 5
US$109* /night
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