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Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Traveller (563)
360
Panoramas (9)
Dining (47)
Overview
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star accommodation
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Rooms
Jan. 27Jan. 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,289)
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899 results
Traveller rating
296
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174
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LanguageEnglish
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All reviews presidential palace excellent location roman ruins old fashion first floor bit dated the executive lounge the heart of the city central location junior suite lobby bar eastern europe reception desk bars and restaurants standard room wi fi metro station
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1 - 5 of 899 reviews
Reviewed 2 days ago

Amazing location,very friendly staff. The center of the city is only 2 minutes walk. Everything is near by, museum, national gallery, the presintential residence. The center is full of nice cafeterias and the prices are very logical.More

Date of stay: October 2018
Thank Dimitris A
Response from SHB_TLC, Guest Relations Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, SofiaResponded today

Dear Dimitris A, Thank you for choosing the Sofia Hotel Balkan, a Luxury Collection Hotel and for taking the time to provide us with such positive feedback. I am delighted that you enjoyed your stay and we look forward to welcoming you again in the...More

Reviewed 1 week ago via mobile

If I could rate this hotel 0 stars I will gladly do it. Don't let the location and pretty facade deceive you. It's old, dirty and rundown, there's nothing luxurious about it. Costumer service is horrendous.The staff was rude,ignorant and intimidating and they made me...More

Date of stay: December 2018
Thank Irena P
Response from SHB_TLC, Guest Relations Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, SofiaResponded 1 week ago

Dear Irena P, Thank you very much for the time and effort to share your feedback about your recent stay at Sofia Hotel Balkan, a Luxury Collection Hotel. We are so sorry to read that you have not enjoyed your stay at the Sofia Hotel...More

Reviewed 1 week ago via mobile

The hotel is one of the best I've ever seen, it looks so fascinating!!! It is located in the centre and you can go anywhere by foot. The rooms are so impressive. They transfer you to another era. However, the food sucks (the worst I've...More

Date of stay: January 2019
Thank Xenia_995
Response from SHB_TLC, Guest Relations Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, SofiaResponded 1 week ago

Dear Xenia_995, Thank you very much for choosing Sofia Hotel Balkan, a Luxury Collection Hotel for your stay and for taking the time to share this review regarding your stay. Following to your feedback it has come to my attention that unfortunately you didn't enjoy...More

Reviewed 3 weeks ago

An excellent hotel in the heart of the city - close proximity to most major monuments in Sofia and historical places. Services were well delivered - front desks were quite helpful and meals at the restaurant were tasteful; though limited choices for lunch or dinner...More

Date of stay: November 2018
Thank Akin O
Response from SHB_TLC, Guest Relations Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, SofiaResponded 3 weeks ago

Dear Akin O, Thank you very much for choosing Sofia Hotel Balkan, a Luxury Collection Hotel for your stay and for taking the time to share this wonderful review regarding your stay. We are more than grateful that you had an enjoyable stay and we...More

Reviewed 4 weeks ago via mobile

In the words of the staff member that delivered towels to our room after the maid had left us one hand towel. He handed me one bath towel and a hand towel and when I asked if we could have 2 bath towels he shrugged...More

Date of stay: December 2018
1  Thank taraf861
Response from SHB_TLC, Guest Relations Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, SofiaResponded 4 weeks ago

Dear taraf861, Thank you very much for the time and effort to share your feedback about your recent stay at Sofia Hotel Balkan, a Luxury Collection Hotel. We are so sorry to read that you have not enjoyed your stay at the Sofia Hotel Balkan,...More

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About
Description
Sophisticated hotel in traditionally styled, 5-story building located at city center. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Hotel Style
Casino
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Casino
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
184
Price range
US$75 - US$156 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Sofia
,
Sofia Sheraton
Location
Bulgaria > Sofia Region > Sofia
Hotel class
Hotel Style
Casino
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
184
Price range
US$75 - US$156 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Sofia
,
Sofia Sheraton
Location
Bulgaria > Sofia Region > Sofia
Photos
Traveller (563)
Room & Suite (347)
Dining (47)
Amenities (48)
Business Centre & Event Rooms (5)
Nearby
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Nearby RestaurantsSee all 1,368 nearby restaurants
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Happy Bar and Grill
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Art Club Museum
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Nearby AttractionsSee all 602 nearby attractions
Saint Nedelja Church
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.06 km away
National Institute of Archaeology with Museum
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.20 km away
The Rotunda of St George (Sveti Georgi)
1,421 reviews
.09 km away
Sofia History Museum
219 reviews
.27 km away
Questions & Answers
Ask a question
Dushyant V
November 3, 2018|
Answer
Response from BiSMitic | Reviewed this property |
No, there is no swimming pool
0
Votes
Kayleigh T
September 22, 2017|
AnswerShow all 9 answers
Response from ZahirRahimtoola | Reviewed this property |
Yes indeed, it is a very well located and comfortable hotel.
1
Vote
Okiegran
September 4, 2017|
AnswerShow all 7 answers
Response from Wander697499 | Reviewed this property |
Hi, check out the free Balkan Bites Foodie tour, they take you to local restaurants. One of the interesting things about Sophia are the “hidden gems”...places you wouldn’t know are restaurants and blues bars....lots of good... More
0
Votes
Room Tips
"You have to pay for a better room; back in the day; your Sheraton card would often secure an upgrade!"
All_At_BEC
Dec. 13, 2018
Read review
"Front of hotel faces excavations."
EMTtraveler
Jul. 14, 2018
Read review
"Don't take a room at the end of the corridor if you want air conditioning and wifi"
AmyOakPark
Jun. 27, 2018
Read review
"Ask for a wardrobe, cabinet or some place where you can store your clothes."
BorisDivjak
Jun. 20, 2018
Read review
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