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Downtown Hotel

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Downtown Hotel
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138 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Carlow, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Very good hotel, great staff and excellent location. Staff could not have been more helpful. Bed was very comfortable and there was very little road noise. Great location and within east walking distance of main square and shoppping

Thank Peter20144
Split-Dalmatia County, Croatia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

It was my second choice when I found out that my reservation in Hilton was not successful, but it was quite OK. Location was excellent for my purposes, and it was also very close to the city center. Room was very nice and clean and the staff was pleasant. While I was out for a business, my wife had ordered... More 

1 Thank GoranSaric1958
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2016 via mobile

Not the same Downtown hotel I visited 5 years ago.ANTS on the tables at the restaurant for 4 days in a row,staff chatting the whole time and not paying attention to the client's requests,no breakfast buffet as publicised and payed because there were 'very few clients in the hotel',menu orders often wrong.Definitely not a 4 star hotel!The only positive thing... More 

Thank woodywoodpeckress1
London, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 August 2016

I booked this hotel because it was in the central area and specifically advertised it had car parking. When I arrived it was apparent that you could not even park outside the hotel to check in. I was then told that there was no parking. This soon changed to the fact that there might be parking but they would need... More 

Thank Alex M
NeliHristovaTsonova, Guest Relations Manager at Downtown Hotel, responded to this review

Dear Sir, Thank you for taking the time to leave this review, as we believe that any resolved misunderstanding could be of use to our future guests and could prevent other issues such as this one. Our parking area is indeed with limited capacity and the service is upon availability. That is why we always advise our guests to request... More 

Beirut, Lebanon
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 June 2016

I stayed at Downtown Hotel for a weekend. It is nicely located: 10 min walk from the City Center and 20 min drive to the airport. The room was spacious and clean; however, the walls of the room and bathroom are too thin and I could hear everything happening in the adjacent rooms and the room on the upper floor... More 

Thank mhry_13
Reigate, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 April 2016

Because of an error by the World Bank the hotel were given the wrong dates for our stay but the receptionist, Alexandra, very helpfully spent ages ensuring we found an alternative hotel for the night at Easter holiday time when all the city was booked up. On our return we continued to enjoy friendly and efficient support from the staff.... More 

Thank gillcatling
Pontault Combault, France
Level Contributor
25 reviews
11 hotel reviews
Reviewed 21 April 2016

at around 10 min by foot from city center where all shops and restaurants are. Warm decoration and globally clean. For 10€ full EU breakfast with large choice and fresh food. The main issue for me is that it is noisy from street side durin the night.

Thank Sarthe1973
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 April 2016

We stayed for two nights. The hotel is beautiful - full bar in the lobby, outdoor seating. The room was nice, though the air conditioning could have been a bit more effective. The staff was friendly and helpful. We rented bicycles, and they found space to store them overnight. We needed to catch an early flight, and the hotel shuttle... More 

Thank Daniel R
Shrewsbury, United Kingdom
Level Contributor
194 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 10 March 2016 via mobile

This is a very pleasant hotel in a good location. Haribo and Lindt shops are close enough and there are dozens of restaurants, clubs and coffee shops near by. My room was spacious and clean. The buffet breakfast is fine. And, if I forgot to mention it, really friendly staff!

Thank Tom K
Milton Keynes
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 March 2016

The hotel is conveniently located for walking around Sofia. Plenty of restaurants and bars close by. The hotel itself is a little dated but the food is fine and the reception staff helpful regarding directions and getting out and about. There were no towels in my room when I first checked in but this was rectified quickly. I would agree... More 

Thank mobycliff
NeliHristovaTsonova, Guest Relations Manager at Downtown Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us following your stay at The Downtown Hotel. We value your opinion and are taking it into great consideration, as we are trying to better ourselves constantly. We are very pleased that you have appreciated our convenient location, food quality and helpful staff. Regarding your comment about... More 

58 photos of this hotel

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All Traveller Photos (17)
Hotel & Grounds (3)
Room/Suite (7)
View from Room (2)
Bathroom (1)
Other (4)

Management photos: Courtesy of the property manager

All Management Photos (41)
Room/Suite (14)
Dining (10)
Hotel & Grounds (8)
Business Centre/Function Rooms (1)
Other (8)
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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Spend the day absorbing all the vibrant culture, exclusive shopping and distinctive cafés that the capital has to offer, then return to the deluxe hospitality of the 4-star hotel Downtown, Sofia, Bulgaria.Located in the Sofia city centre the boutique hotel is within walking distance from the major financial institutions, historical sites and tourist attractions, in close proximity to the National Palace of Culture.Sofia International Airport as well as the Central Bus & Rail Stations are 15 minutes drive.Known for its unique architecture, elegant interior and attentive service, this luxurious 9-storey building combines home-style coziness and a peaceful atmosphere.Hotel Downtown comprises of 59 stylish rooms and suites with intimate atmosphere, all of them elegantly appointed and offering a comprehensive range of facilities: soundproof windows, working area, free high-speed Wi-Fi internet, individually controlled air conditioning, in-room safe, satellite/pay TV, minibar. En-suite bathroom with bathtub, hairdryer, telephone and extended choice of bathroom amenities, bathrobe and slippers are available to the guests.Restaurant seating 45 guests, lobby bar, 24-hour room service, 2 conference rooms, business centre, minibus transportation from/to Sofia Airport, non-smoking floors, laundry, pressing and dry cleaning, free of charge car parking complete the guests’ pleasant stay. ... more   less 

Additional Information about Downtown Hotel

Address: Stadion Vasil Levski 27, Sofia 1000, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: $93 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Downtown Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Downtown Hotel Sofia
Hotel Style:
#19 Business Hotel in Sofia
#22 Luxury Hotel in Sofia
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Questions & Answers

Questions? Get answers from Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were upgraded to a superiour double room at no extra cost”
 of 5 bubbles Peter20144, 6 Nov 2016 | Read review
“We were on 6th floor in a corner "apartment" room. I think this is the best option for views and to avoid road noise.”
 of 5 bubbles gillcatling, 28 Apr 2016 | Read review
“Better on higher level to avoid water and toilets water noise from other levels...”
 of 5 bubbles Sarthe1973, 21 Apr 2016 | Read review
“Take a duster with you!”
 of 5 bubbles abager, 15 Jul 2014 | Read review
“Prices are very reasonable, so splash out on an upgrade”
 of 5 bubbles A5836PUjohna, 16 Jun 2014 | Read review
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