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BEST WESTERN Hotel Expo

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177 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Varna, Bulgaria
Reviewed 6 January 2015

Our family of 4 stayed in a Suite with 2 bathrooms, bedroom and living room with 2 sofas. Clean, nice hotel, pillows were extremely uncomfortable though. Second morning breakfast was served in a conference room, not in the restaurant, temperature was about 18 degrees, kids were having breakfast with jackets.

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Helpful?
Thank Slavena_Varna
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Dear Slavena, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Sofia, Bulgaria
Reviewed 2 January 2015

exellent stay at hotel,nice service,clean roon,very helpful staff.We travelled abroad and it was very convinient near the airport.We reserve thru internet and all was fine with no unpleasant surprices at the hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Nikolay E
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Dear Nikolay, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

bucharest
Reviewed 17 December 2014

If you need to spend a quick overnight in Sofia ,if you drive,if you want to rest and then to continue your trip without suffering down town traffic ,then that is your choose, Clean ,helpful staff,nice restaurant............

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Helpful?
Thank didikaki
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Bursa, Turkey
Reviewed 10 December 2014

I have been to this hotel with my family (4)and we stayed in executive süit for one night.We travelled by our car and the hotel has a free parking area.The süite was very big with 2 rooms and 2 bathrooms,very clean and has comfortable beds,but since it was on the first floor had no view.There was a problem with A/C,they...

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Helpful?
1Thank ALPER S
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Belgium
Reviewed 5 December 2014

Very clean and modern hotel; Perfect for travel to the airport - excellent breakfast - very clean - big rooms - big parking - good price quality - business hotel - easy to access by car not on foot - i would book this hotel again

Review collected in partnership with Best Western
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Helpful?
Thank manatsea
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Skopje, Republic of Macedonia
Reviewed 3 December 2014 via mobile

Good location (taxi is cheap in Sofia),in the proximity of nice shopping malls. Rooms are spacious, decorated adequately. Staff was helpful and polite. Breakfast was one of the best I've had in Bulgaria, even had nice selection of local dishes. Would reccommend this hotel to every business or leisure traveller.

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Helpful?
Thank josifovskijane
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Southampton, United Kingdom
Reviewed 3 December 2014

All my bags were taken from my room by housekeeping staff while I was out. When I returned, I got them brought back up to my room- my iPad, the only thing of value I had left in their, was missing. The manager was not prepared to take any responsibility for it at all, even though the iPad has gone...

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Helpful?
Thank Hazza656
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the...

falmouth, United States
Reviewed 19 November 2014

This location is excellent for airport access and the Metro for short walk. Metro to center city only 1 lv. Staff very helpful and english savy, not the most beautiul location( on expressway ) but modern facility and good internet, shuttle to airport may be included in rm rate if not , cabs in area are cheap

Review collected in partnership with Best Western
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Helpful?
Thank Charles E
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for your feedback! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I...

Whitchurch, null, United Kingdom
Reviewed 4 November 2014

Really helpful and cheerful staff. Room was large and clean. Bathroom really good size and clean. Large TV with some English language channels. Good restaurant that coped with our 4 year old daughter. Will definitely visit again.

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Helpful?
Thank John P
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Dear John, thank you for your feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon....

Athens, Greece
Reviewed 12 October 2014

This is the second time I have stayed at this hotel and I have been happy both times. The staff are great, very professional and friendly. Good shuttle service from the airport. The rooms are large and comfortable, I would have preferred a firmer bed but it's the only thing I would see as a negative. The bathroom was good...

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Helpful?
Thank go2mike
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
HOTEL HIGHLIGHTS & SERVICES Best Western Hotel Expo is: Part of the largest hotel chain in the world - Best Western - with more than 4000 hotels worldwide Located in the heart of Sofia's Business District, within walking distance of the International Exhibition Center, in close proximity to the Sofia International Airport, the numerous city sights, and between two shopping malls Being located in the heart of the Business District of Bulgaria's capital city and within a walking distance of less than 10 meters from Sofia's leading International Exhibition and Congress center, the 4-star BEST WESTERN Hotel Expo offers its guests 99 comfortable rooms, multifunctional meeting rooms, a state-of-art business lounge, a modern bar as well as other dining option, among which and a lush open-air summer garden. ... more   less 

Additional Information about BEST WESTERN Hotel Expo

Address: 149 Tsarigradsko Shose, Sofia 1784, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: $68 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Expo 4*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, HostelWorld, Expedia, Priceline, Agoda, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your BEST WESTERN Hotel Expo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Expo
Best Western Sofia
Sofia Best Western
Hotel Style:
#21 Business Hotel in Sofia
#28 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Expo staff and other travellers.
1 question
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London, United Kingdom

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Questions? Get answers from BEST WESTERN Hotel Expo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a view towards the airport”
 of 5 bubbles 89Michael, 25 Feb 2017 | Read review
“any room will do”
 of 5 bubbles ginovandevelde, 3 Jan 2017 | Read review
“Wifi in room 311 was a little sketchy. Higher floors have the best views, ask for a mountain view.”
 of 5 bubbles johnbM9524ZG, 11 Jul 2016 | Read review
“Upper floors have a nice view of the mountains.”
 of 5 bubbles 171joelh, 22 Jun 2016 | Read review
“Unable to recommend this hotel”
 of 5 bubbles panayiotism2013, 10 Jun 2016 | Read review
5 of 5