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The Westin Zagreb

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The Westin Zagreb
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1,013 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Zagreb
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Showing 817: English reviews
Auburn, Washington
Reviewed 4 weeks ago

This hotel is not only comfortable but also very well situated. Rooms are comfortable, the bar is inviting and the food is good. Staff are friendly and helpful. We stayed as part of a tour and everyone was most accommodating.

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Helpful?
Thank Ellen4719
Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, thank you for the great feedback. We appreciate your comments, especially those in regards to our staff and food and hope you enjoyed your tour of Croatia. With our best regards

Reviewed 4 weeks ago

The service was great and our room was exceedingly comfortable, as expected from a Westin. Once the renovations to the downstairs restaurant(s) are complete, this will be an even better place to stay. As it was, we had a strange dinner experience in a conference room converted to restaurant.

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Helpful?
Thank Sima F
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and good to hear that you enjoyed your stay. We finished the renovation of all public spaces, bars and restaurant. Hope to welcome you back soon. With best regards

Sofia, Bulgaria
Reviewed 4 weeks ago

The hotel is good renovated, large restaurants and comfortable rooms/baths. It is a bit crowdy because it is used mainly for conferences and other events, so I do not recomend it for families. Very well organized and rich breakfast. The place is a bit far from the city center and aorport, but it's close to the railway station.

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Helpful?
Thank Vess77
Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, thank you for the nice feedback. I am glad you enjoyed your stay we are looking forward to welcome you back upon next opportunity. With our kindest regards

Greenville, South Carolina
Reviewed 19 January 2017

I stayed one night and returned 10 days later for a 5 night stay. My room was very comfortable and clean. The tram stop is almost in front of hotel and in just 3 stops you are in the center of the city. The breakfast buffet was good, I requested oatmeal and my request was promptly granted. I also ate...

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Helpful?
Thank bdh139
Darko R, General Manager at The Westin Zagreb, responded to this review

Great to hear you enjoyed the hotel and your stay. We hope to be able to welcome you back soon. With best regards

Albuquerque, New Mexico
Reviewed 9 January 2017 via mobile

Nice hotel, clean, nice bed and sheets, very comfortable. But I cannot get over several things: 1. I specified NO wake up call, yet the phone was called and answered 3 different times, until I unplugged it. 2. the room was so overheated the 2 times I stayed here, that even after turning off the heat and opening the window...

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Helpful?
Thank suz55tbird
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin zagreb Hotel and thank you for sharing your impressions online. We will look into the several points you are bringing up. Hope to be able to welcome you back and that you at that time will be able to see improvements. With our best regards

Saint James, New York
Reviewed 7 January 2017 via mobile

Modern and clean. As a Marriott Platinum member, I was upgraded to a suite, which was great. The shower had endless hot water and great water pressure, and the room itself was very nice. I would highly recommend this hotel for anyone planning a trip to Zagreb. There appears to be a casino next-door, and you are in a central...

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Helpful?
1Thank Mike D
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin and thank you for sharing your impressions online. We are glad you enjoyed your stay at the hotel and it would be great to see you back soon. With our best regards

United Kingdom
Reviewed 7 January 2017 via mobile

First, let me say what a wonderful city Zagreb is. It was the location of my first international trip in 1989, but it left me with a rather unimpressive feel at the time. Visiting nearly 30 years later in 2016, I found that Zagreb is close to achieving the top tier international status it deserves. The Westin property is in...

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Helpful?
1Thank travelentuziast
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and thank you for the kind and encouraging feedback. We apologize for the inconveniance during the renovation process, we just finished the renovation of all public spaces including lobby, restoran, bars, conference facilities and two floors of rooms. We hope to see you back soon. With our best regards

Reviewed 6 January 2017 via mobile

The hotel is very nice as always also the clean of the rooms and toilets are very good! The food in the restaurant is typical mediterian style. Space of the room is very good and also is here very good fitness centre.

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Helpful?
Thank 662sang
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and good to hear that you enjoyed your stay. Hope to welcome you back soon. With best regards

Dartmouth
Reviewed 3 January 2017

This hotel is right in the heart of Zagreb within walking distance to the old city and many great restaurants. The food in the hotel restaurant is quite good also. The only down side for my trip last October was that the hotel temperature was alway way too hot as they had shut down the AC and weren't able to...

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Helpful?
2Thank Ian C
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and thank you for the kind feedback. Regarding to the heating system we had some issues few days, but it is fixed. We hope to see you back soon. With our best regards

Milan, Italy
Reviewed 31 December 2016 via mobile

We read the disappointing reviews, and had very low expectations upon arrival. Small parking lot!!!! Overgrown landscaping that could easily be cut back in about a day. Management....please note! No bellmen. Ok, there were bellmen, but they just stood there with blank stares. Beautiful lobby. We had a corned room on an upper floor that was quite nice. Crappy toiletries!...

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Helpful?
1Thank elizabethdietrich
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and thank you for the feedback. We appreciate your comments and will look into all the points you are bringing up. Thanks once again and it would be great to see you back soon. With our best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Zagreb

Address: Ulica Isidora Krshnjavoga 1, Zagreb 10000, Croatia
Region: Croatia > Central Croatia > Zagreb
Price Range: $111 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Zagreb 5*
Number of rooms: 349
Reservation Options:
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Also Known As:
The Westin Zagreb Hotel Zagreb
Westin Zagreb
Zagreb Westin
Hotel Style:
#1 Spa Hotel in Zagreb
#4 Casino Hotel in Zagreb
#9 Family Hotel in Zagreb
#11 Luxury Hotel in Zagreb
#12 Business Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Zagreb staff and other travellers.
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Questions? Get answers from The Westin Zagreb staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Starwood Preferred Guest Floor”
 of 5 bubbles Herc-hedonist, 23 Feb 2017 | Read review
“Ask for a room overlooking the city on one of the upper floors, views are great.”
 of 5 bubbles michaelbo2017, 9 Feb 2017 | Read review
“high floor, try the buffet breakfast is excellent!!!”
 of 5 bubbles MalaVrla, 8 Feb 2017 | Read review
“may be you have to ask for a renovated room.”
 of 5 bubbles Vess77, 23 Jan 2017 | Read review
“my room 706 faced street with a nice view”
 of 5 bubbles bdh139, 19 Jan 2017 | Read review
5 of 5