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Palace Hotel

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#9 of 60 Hotels in Zagreb
Certificate of Excellence
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1 room 2 adults 0 children
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Palace Hotel
Palace Hotel
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819 Reviews from our TripAdvisor Community

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Showing 540: English reviews
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Vermont
Reviewed 1 week ago

Great location. Breakfast buffet had quite a variety. I was unable to sleep, as the AC was overridden by the management and set at too high a temperature. I asked multiple times for it to be adjusted. There was no way to take a shower without flooding the bathroom floor. There were not enough towels provided. The safe was quite...

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Helpful?
Thank VTglobetraveler
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear VTglobetraveler, Thank you for taking the time to post a review on TripAdvisor of your last year's stay at our hotel. I checked with our head of Technical support regarding the mentioned issue about AC system. During every season there is a preset temperature in the whole hotel. However, in every room you can manually regulate the temperature up...

Belgrade, Serbia
Reviewed 1 week ago

Beautiful hotel in the city center, across from the park. Old style hotel with great service, clean rooms and tasteful breakfast! Recommendation for those who want to explore Zagreb, with the taste of good old days!

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Helpful?
Thank Ozren O
Italy
Reviewed 1 week ago

A very clean hotel with really nice staff. The breakfast was really good and had a little bit of everything for all to enjoy. The location was perfect and near most everything. The car service you can arrange with the hotel for an extra fee is well worth it and so affordable. Our room was a triple unit on the...

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Helpful?
Thank kbkcm
Reviewed 3 weeks ago

Perfect location at downtown of Zagreb. Relatively small rooms, still equipped with minibar (how old-fashioned). Middle of the night, one of the neighbors phonecall woke me up. Restaurant is certified for ISO 9001:2015, but half bolied egg was hard boiled. It's a dissappointment. Overall impression is positive.

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Helpful?
Thank Gergely B
Palace_Hotel_Team, Food and Beverage Manager at Palace Hotel, responded to this review

Dear Mr. Gergely, Thank you for choosing our hotel for your stay in Zagreb and for taking the time to post a review on TripAdvisor. Constructive feedback is always helping us to keep on course in regards to quality and service, and we will make sure to address all matters mentioned in your comment. Nevertheless, we are very glad that...

Calgary, Canada
Reviewed 3 weeks ago

quaint hotel in the centre of Zagreb. Close to the pulse of Zagreb near the tourist attractions as well as the coffee shops, bakeries, pubs, restaurant and night life. short walk to shopping and historical sites public transit as well as train station.

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Helpful?
Thank fcmolen
Dubrovnik, Dubrovacko-Neretvanska, Croatia
Reviewed 3 weeks ago via mobile

Tired of modern looks and in desire for some old school style we booked this hotel for our weekend trip to Zagreb. It turned out to be everything we needed- lovely, cozy, comfy, clean with excellent service and nearby parking (make sure to reserve in advance though!). Breakfast has nice and not too wide offer but all you will need...

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Helpful?
Thank Ines N
Palace_Hotel_Team, Food and Beverage Manager at Palace Hotel, responded to this review

Dear Mrs. Ines, Thank you for choosing our beautiful palace in the center of Zagreb and for taking the time to write such a wonderful review about your holiday experience. We are delighted to read that you had a pleasant stay and enjoyable breakfast experience. Regarding the room service menu, we are in the process of printing updated version with...

Reviewed 4 weeks ago via mobile

Rooms are confortables and quiete Even if your room is on the street. Good position in the city at 5 minutes by Walk of the center and the historic center. People are very Nice. Breakfast is various you will find something to eat for sur sweet or salted. Except that few rooms are still old fashion, everything is good on...

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Helpful?
Thank Audrey G
New York City, New York
Reviewed 4 weeks ago

We stayed here at the Palace Hotel for 2 nights last week after arriving in from Munich and thoroughly enjoyed our visit. It is walking distance to the 'Upper Old Town' and near the train station (though I would NOT recommend taking the trains in Croatia as they are backwards and a relic of 300 years ago - even the...

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Thank dclnyc09
Reviewed 13 February 2017 via mobile

Hotel is located in the pure centre of Zagreb, you can walk everywhere and if u want to go out of the city, there is tram right outside hotel, and Zagreb train station is just 5minutes away. Room had a nice view on the park outside hotel, in bathroom was a bath, nice big bed, beutiful design. Hotel looked rich...

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Thank RokL93
Mumbai (Bombay), India
Reviewed 22 January 2017

I stayed here in May 2016 for two nights on my own and then for another two nights as part of a tour group. Lovely area, close to the main square and a grocery/ shopping mall right around the corner. Was there on a Sunday so got to experience the local market which is in the square so within walking...

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Helpful?
1Thank ShireenPo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The Palace Hotel Zagreb, located in the center of Zagreb, immediately next to the beautiful old city park Zrinjevac, opened its doors in 1907 as the first professionally organized hotel in Zagreb. The hotel has since undergone several renovations in order to be modernized and follow contemporary management trends. Today, it merges the comfort of a modern lifestyle with a warm retro-chic atmosphere created by its antique-style furniture and its modernist interior. The Palace Hotel Zagreb is the ideal choice for guests who visit Zagreb for business, as well as for tourists at particularly favorable accommodation prices. ... more   less 

Additional Information about Palace Hotel

Address: Trg Josipa Jurja Strossmayera 10, Zagreb 10000, Croatia
Region: Croatia > Central Croatia > Zagreb
Price Range: $116 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace Hotel 4*
Number of rooms: 122
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Also Known As:
Palace Hotel Zagreb
Hotel Style:
#1 Spa Hotel in Zagreb
#8 Luxury Hotel in Zagreb
#10 Romantic Hotel in Zagreb
#15 Business Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from Palace Hotel staff and other travellers.
12 questions
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Boston, Massachusetts
over a year ago
2 months ago
San Diego
6 months ago
San Diego
6 months ago

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Questions? Get answers from Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take airport bus to bus station then cross tracks and hop on #6 tram to hotel - EASY!!!”
 of 5 bubbles dclnyc09, 19 Feb 2017 | Read review
“Ask for larger rooms especially if you are all 2 people”
 of 5 bubbles 720jaideepg, 6 Nov 2016 | Read review
“Our room was very quiet, facing the backyard.”
 of 5 bubbles 62PeterL62, 18 Oct 2016 | Read review
“check accessibility with internal stairs”
 of 5 bubbles JJlonetraveller, 16 Oct 2016 | Read review
“Rooms overlooking the courtyard at the rear are quiet.”
 of 5 bubbles Redpiper14, 11 Oct 2016 | Read review
5 of 5