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Palace Hotel

Expedia.comUS$98*
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#8 of 58 Hotels in Zagreb
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Palace Hotel
Palace Hotel
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844 Reviews from our TripAdvisor Community

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Showing 553: English reviews
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Reviewed 2 days ago NEW

The decor, main lobby and art were absolutely beautiful! The hotel has many special features such as cookies in the main lobby Check in & Staff: My husband and I waited quite a while before being helped although there was no one else in the lobby but us. Check in took an unusually long time. Staff was okay, wasn't too...

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Helpful?
Thank Shereen M
San Jose, Costa Rica
Reviewed 3 days ago NEWvia mobile

We stayed 6 days here to have it as a center point to visit other places and be free without luggage. The main point of this hotel is location, you can walk everywhere. It is secure, very clean, the size of the room is ok and it has ammenities. Breakfast is good and varied. They stop serving breakfast at 10am....

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Thank Carlos A
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear Carlos, Thank you for choosing Palace Hotel for your stay at Zagreb and for taking the time to share your experience here on Tripadvisor. Thank you for complimenting our convenient location, accommodation and our well-educated and diligent staff, we are very thrilled to read that you were pleased with it. We are sorry that the situation with the cappuccino...

Reviewed 1 week ago via mobile

Beautiful old world hotel. Perfectly located near, but not in the old town. While the staff was not overly friendly, they were courteous and professional. Rooms were small but clean, worth asking for extra towels though.

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Helpful?
Thank Ana Z
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear Ana, Thank you for choosing our hotel for your stay in Zagreb and for taking the time to post a review on TripAdvisor. Thank you for complimenting our hotel with warm words, as well as the hotel location. Also thank you for your constructive feedback regarding the staff and the towels. It is always helpful to read such feedbacks...

Reviewed 1 week ago via mobile

The Palace Hotel in Zagreb offers a high level of comfort in a very central location. Access to the the highlights of the city and surrounds are easy from here with excellent tram, bus and taxi services. The hotel rooms are very well appointed with good size and finish with attentive, very professional staff with attention to detail and have...

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Helpful?
Thank mucheagm1
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear mucheagm1, Thank you for your visit and for this gorgeous review about your experience in Palace Hotel Zagreb. We are delighted to read that you were impressed with our beautiful capital city and attractive location of our Hotel. Your compliments relating to our friendly and well-educated staff and room spaciousness are very much appreciated and encouraging. We thank you...

Natick, Massachusetts
Reviewed 1 week ago

When we travel to Zagreb, Croatia, we stay at the Palace. The Hotel is well run by mannerly staff, and its location is ideal. The Tram stops in front! Walking outise past the lively square of Zrinjski, with popcorn stands and Rakija (fiery brandy) bars, up to "Gornji Grad", you can board the tram to the Zoo, or continue to...

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Helpful?
Thank 537georgiag
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear 537georgiag, Thank you very much for your loyalty and for taking time to write such a wonderful review about your stay in Palace Hotel Zagreb. It is very encouraging knowing you have visited our Palace Hotel so many times and that you enjoyed every time like it was the first one. We are so proud to have such a...

Cologne, Germany
Reviewed 3 weeks ago

really nice "old classic" hotel, very well located meaning everything in the city centre can be explored in a walking distance from the hotel, nice friendly staff and clean room; only the breakfast could be nicer; book it - you can't do anything wrong

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Thank Fritz J
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear Mr. Fritz, Thank you for choosing Palace Hotel for your stay in Zagreb and for sharing your experience. Additionally, thank you very much for mentioning our convenient location, we hope that you explored Zagreb at the most. We are sorry to read that we didn't fully delight you with our breakfast, but of course we understand and respect each...

Vienna, Austria
Reviewed 3 weeks ago via mobile

My three-night stay at the Palace Hotel could not have been nicer! Courteous and helpful staff, clean and comfortable rooms, as well as a wide-option breakfast. The hotel has an excellent Viennese style restaurant and cafe attached and is located within 5 minutes of both the railway station and main town square. I couldn't recommend this hotel more!

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Helpful?
Thank ruth w
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear Ruth, thank you very much for staying with us and for taking the time to write about your amazing experience at Palace Hotel Zagreb. We are delighted to read how much you enjoyed your stay with us, highlighting in particular our beautiful rooms, wealthy breakfast and our convenient location. Thank you once again for your kind words of praise...

Emeryville, California
Reviewed 4 weeks ago

I was traveling as a solo in my arranged trip and this was the first "small solo" room I received and I loved it because it had everything I needed: wifi, flat-screen tv, excellent picture, refrigerator, a twin bed, a window that opens for fresh air, good bathroom, a safe and plenty of storage. It was across the street from...

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Thank Susan K
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear Mrs. Susan K, Thank you for choosing Palace Hotel for your Easter holiday in Zagreb, Croatia. Your compliments relating to our numerous room amenities, perfect location as well as our gourmet breakfast are very much appreciated and encouraging. We are glad you noticed our Palace Cafe too, it is really a perfect place for an afternoon coffee or tea....

Aarhus, Denmark
Reviewed 4 weeks ago

We had 3 nights at Palace. Everything was in perfekt orden. A little noice from the tramp outsider was not really disturbing. The staff was very kind and helpful . Easy to walk to the old city and trams to elsewhere.

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Thank Klaus_Aarhus_Denmark
Seattle, Washington
Reviewed 10 April 2017

We arrived by train after 11 am and checked to see if room might be ready. The lady at the desk did not check and told us the earliest we could check in was 2 pm. If she had checked, we might have felt better. This may be an older hotel, but something was missing besides their check-in policy...not a...

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1Thank Prissa
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear Mrs. Prissa, Thank you for taking the time to post a review on TripAdvisor of your recent stay at our hotel. Each single constructive critique is very much valuable for us. We are sorry to read that the check-in experience was less than perfect, but our regular check-in time is from 14:00 and check-out time is until 12:00. That...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The Palace Hotel Zagreb, located in the center of Zagreb, immediately next to the beautiful old city park Zrinjevac, opened its doors in 1907 as the first professionally organized hotel in Zagreb. The hotel has since undergone several renovations in order to be modernized and follow contemporary management trends. Today, it merges the comfort of a modern lifestyle with a warm retro-chic atmosphere created by its antique-style furniture and its modernist interior. The Palace Hotel Zagreb is the ideal choice for guests who visit Zagreb for business, as well as for tourists at particularly favorable accommodation prices. ... more   less 

Additional Information about Palace Hotel

Address: Trg Josipa Jurja Strossmayera 10, Zagreb 10000, Croatia
Region: Croatia > Central Croatia > Zagreb
Price Range: $131 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace Hotel 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Palace Hotel Zagreb
Hotel Style:
#1 Spa Hotel in Zagreb
#7 Luxury Hotel in Zagreb
#10 Romantic Hotel in Zagreb
#15 Business Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from Palace Hotel staff and other travellers.
12 questions
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Boston, Massachusetts
over a year ago
4 months ago
San Diego
8 months ago
San Diego
8 months ago

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Questions? Get answers from Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the street have the most interesting views, but you'll want to get out and explore the city so room views are secondary.”
537georgiag, 16 May 2017 | Read review
“Maybe a rooms to the back?”
Klaus_Aarhus_Denmark, 23 Apr 2017 | Read review
“Ask for the rooms which has a view in front.”
danielcelikbas, 27 Mar 2017 | Read review
“View to the castle”
maxbehar, 26 Mar 2017 | Read review
“Take airport bus to bus station then cross tracks and hop on #6 tram to hotel - EASY!!!”
dclnyc09, 19 Feb 2017 | Read review
5 of 5
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US$98* /night
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Prices are for 1 room, 2 adults
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