We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crystal Palace Hotel

Show Prices
#33 of 169 Hotels in Bucharest
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Crystal Palace Hotel
View Map
{"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

98 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crystal Palace Hotel
See the most recent reviews
Showing 66: English reviews
Baia Mare, Romania
Reviewed 4 August 2016

I stayed for 2 weeks, when I relocated to Bucharest. The room in which I stayed was not so big but good enough for one person. Everything was very clean and they give all the facilities. The staff is very nice and helpful. The restaurant room is pretty classy and has a very good ambiance music. Also the breakfast options...

 Report
Helpful?
Thank SusanaAnastacio
Florin B, General Manager at Crystal Palace Hotel, responded to this review

Dear Guest, Thank you for your review and for choosing our hotel during your stay in Bucharest. It was a pleasure having you as our guest; we're so glad that you felt welcomed and comfortable and we look forward to having you back with us next time you visit the city. Best regards, Florin Badita General Manager

Nitra, Slovakia
Reviewed 6 June 2016

- I love Crystal Palace Hotel...been there already 3 times and cant complain about anything - huge rooms, cheap minibar, staff at reception or even at the restaurant is all smiles and willing to help you - during my last stay I have been upgraded to a better room / nice surprise from them/ even found hand-written welcome note at...

 Report
Helpful?
Thank ohonthegypsystreet
Florin B, General Manager at Crystal Palace Hotel, responded to this review

Dear Ohonthegypsystreet, Thank you for your review and for your confidence shown in choosing our hotel several times already during your visits to Bucharest. We are glad that you enjoy spending your time in Bucharest by visiting the near malls and restaurants, that you like our guest rooms, services, offered facilities and also proud that you found our personnel kind...

Amsterdam, The Netherlands
Reviewed 22 May 2016

It is about 15-minute drive from the airport and 20-minute drive from the city centre. The cost is both 15-20 LEI, approximately € 4 to 5 so it is very convenient. The room is very clean, spacious and comfortable, with complementary welcome fruits. The staff is very friendly and polite. I highly recomment this hotel both for business and sightseeing...

 Report
Helpful?
Thank hi-trot
Florin B, General Manager at Crystal Palace Hotel, responded to this review

Dear Hi-Trot, Thank you for having chosen the Crystal Palace Hotel during your stay in Bucharest and for recommending us. We place great emphasis on providing a warm welcome, a friendly, but professional service to all our guests and we are very pleased to see that you enjoyed your time with us. We look forward to welcoming you back to...

Iasi, Romania
Reviewed 30 April 2016

I stayed at this hotel for a 2 day business trip. I loved the shower cabin which was big and roomy which allows you to move freely, clean room, great bed - although it was for 1 person I felt great and comfortable and the blanket allows your body to breathe, small TV (19-20 inch), good food at their restaurant...

 Report
Helpful?
1Thank Mihai C
Florin B, General Manager at Crystal Palace Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel during your stay in Bucharest and for your time to share your review. We are glad that you felt comfortable, that you liked our guest room, facilities and cleanliness. With reference to the restaurant, we are glad that you liked the food and thank you for your sincere opinion regarding the service;...

Glasgow
Reviewed 8 April 2016

I stayed here for 2 weeks. It was a very functional hotel. Location was perfect. My only complaint was I think someone must have been stood smoking where the air intake for the air conditioning was as I would return to my room and it would smell of smoke (I don't smoke and it was a non smoking room). Food...

 Report
Helpful?
Thank Ploes
Florin B, Manager at Crystal Palace Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel during your stay in Bucharest and for your time to share your review. We are glad that you found our hotel’s location perfect and it is a real pleasure to know that we raised to your expectations with everything: restaurant, services and personnel. With reference to the beverage menu, we will take...

London, England
Reviewed 6 April 2016

Best things at Crystal Palace are breakfast and Wi-Fi. Room was very small and furniture and amenities disappointing - 2- to 3-star standard in my experience. Also impossible to regulate the temperature, which was rather too warm. Staff generally very friendly, as others mention, but check-in was unfortunately very unprofessional.

 Report
Helpful?
Thank usa30
Bogdan D, General Manager at Crystal Palace Hotel, responded to this review

Dear Guest, Thank you for your sincerity and for sharing your opinion with us. We are glad that you enjoyed our breakfast, that you found our personnel friendly with welcoming attitude and that the internet connection was functioning in proper conditions. We are sorry that the guest room didn’t raised to your expectations; next time maybe you will try one...

Jeddah, Saudi Arabia
Reviewed 5 April 2016 via mobile

Great ppl they do all from heart Always smile welcome and offering help U never alone at all in that hotel Ppl give all the support u need Never visit Bucharest and not stay there 2 times where there and will always stay there All the best to them and many thanks to them

 Report
Helpful?
Thank Maamoun M
Florin B, Manager at Crystal Palace Hotel, responded to this review

Dear Guest, Thank you for your kind review and for choosing our hotel during your stay in Bucharest. It was a pleasure having you with us and we are glad that we made you feel welcomed, as we intended to. We look forward to have you back as our guest. Sincerely yours, Florin Badita General Manager

Constanta, Romania
Reviewed 27 March 2016

I came to this hotel for a business meeting and I was surprised about all services. I was welcomed with a complimentary fruit plate and an upgraded room, even if i booked a standard one. In the restaurant the personnel was very attentive and the chef surprised me with a well done sirloin just as I ordered it. Everything was...

 Report
Helpful?
Thank 935marius
Bogdan D, General Manager at Crystal Palace Hotel, responded to this review

Dear Guest, Thank you for your time to share your review and for your recommendations towards our future guests. It is a real pleasure to know that we complied with your expectations for both, accommodation and cuisine, as our guests’ comfort and needs are our top priority. We look forward to welcome you as our guest with each occasion you...

Bucharest, Romania
Reviewed 23 March 2016

The personnel is very friendly and willing to help you with anything you need. I participated in a private event near-by and I was given a quiet room in which I slept like a baby (good mattress and pillows). Breakfast is excellent and they prepare for you anything you want, like chocolate pancakes in my case. I definitely recommend this...

 Report
Helpful?
Thank ioana042016
Bogdan D, General Manager at Crystal Palace Hotel, responded to this review

Dear Guest, Thank you for your review and for choosing our hotel during your visit to Bucharest. We are glad that you found our personnel kind and hospitable, along with all offered facilities, as we want to offer all our guests the comfort they need; we look forward to welcome you back next time you visit the city. Thank you...

Brasov, Romania
Reviewed 9 February 2016 via mobile

The hotel its self is just fine, however the staff is by far the most friendly and accomodating I've ever seen. Been here over 20 times and they never failed. The hotel is really clean, rooms are big, food is excelent and there is plenty of parking space!

 Report
Helpful?
Thank Mihai M
Bogdan D, Manager at Crystal Palace Hotel, responded to this review

Dear Guest, Thank you for your kind review and for choosing our hotel each time you visit Bucharest. We are pleased to know that we complied with your demands and needs each time you visited us and we look forward to have you back as our guest. Sincerely yours, Florin Bogdan Badita General Manager

94 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (32)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (2)
Viewed
View from Room (3)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (62)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (31)
Viewed
Bathroom (4)
Viewed
Dining (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bucharest hotels
0.6 km away
Ramada Hotel and Suites Bucharest North
1.1 km away
Phoenicia Grand Hotel
Phoenicia Grand Hotel
#36 of 169 in Bucharest
252 reviews
1.4 km away
Caro Golf Hotel
Caro Golf Hotel
#31 of 169 in Bucharest
180 reviews
Show Prices
Show Prices
Show Prices
1.5 km away
Herastrau Hotel
Herastrau Hotel
#68 of 169 in Bucharest
35 reviews
6.9 km away
Doubletree by Hilton Bucharest Unirii Square
2.7 km away
Crowne Plaza Bucharest
Crowne Plaza Bucharest
#13 of 169 in Bucharest
391 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crystal Palace Hotel is distinguished by its location, in Bucharest’s north area, nearby the capital’s center and only 10 km away from the international airport, Henri Coanda – OTP. Its entire recent renovation, the high standard services, the kind and welcoming personnel, its conference center and business facilities, the fitness center, the modern and various guest rooms, all of these assets established our hotel to the 4 star up-scaled category.Its 74 guest rooms can host up to 160 guests. The Conference Center consists of three meeting rooms that can host any social or business event up to 60 persons. The variety of the services provided is completed by the Lobby Bar & Coffee Lounge, room service and the Choral Restaurant with its traditional and international cuisine.Our guest rooms’ diversity, design and features meet all of our guests’ special demands by being equipped with complimentary HSIA, air conditioning system, desk with electrical outlet, LCD TV, deposit box, mini-bar, comfortable mattresses, blackout curtains, opening windows, natural cosmetics and hair dryer.Due to its various room types, strategic location, conference center and facilities, high standard services, our hotel is recommended for both, business and leisure travelers, groups and long stays. ... more   less 

Additional Information about Crystal Palace Hotel

Address: 18 - 20 Cpt. Av. Alexandru Serbanescu | 1st District, Bucharest, Romania
Region: Romania > Bucharest
Price Range: $91 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crystal Palace Hotel 4*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with HostelWorld, Hotels.com, Booking.com, Travelocity and Expedia so you can book your Crystal Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Palace Bucharest
Hotel Style:
#24 Business Hotel in Bucharest
#29 Luxury Hotel in Bucharest
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Crystal Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the suite if possible if you stay longer”
 of 5 bubbles basb2014, 29 Dec 2016 | Read review
“If you require space take the larger rooms the standards are in truth one person only units”
 of 5 bubbles MalmesburyDave, 24 Aug 2016 | Read review
“Excellent bed and shower cabin”
 of 5 bubbles 880mihaic, 30 Apr 2016 | Read review
“just ask for a quiet room”
 of 5 bubbles 935marius, 27 Mar 2016 | Read review
“state your demand over booking and reservations shall guide you! They have GREAT reservations' dept (ask for Georgiana)”
 of 5 bubbles anastasiost80, 7 Feb 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay