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Partner Guest House

Hotels.comUS$35*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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132 Reviews from our TripAdvisor Community

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Showing 70: English reviews
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UK
Reviewed 2 days ago NEW

I liked everything about our stay with Partner Guest House. We arrived at reception and were soon in a car heading to the appartment on Shota Rustaveli street. I wasn't expecting to be driven there. The room was fantastic. A good size, clean, comfortable and well equipped. The internet access was a bit patch on our final morning though. We...

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Helpful?
Thank Paul E
New York City, New York
Reviewed 3 days ago NEW

I used stay at Basenia19 for more than 5 years ,but unfortunately recently,I have noticed that the service is getting worse ! From the reception to the housekeeping to the maintenance of the building! at my current visit I have to wait more than 3 hours for just a tawel !

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Thank dradelattia
Reviewed 3 weeks ago

I must have misread the description when I was booking so was a bit surprised - it's not a hotel it was just an appartment to rent. However, the service is very good, reception staff very helpful. The room was in an excellent location. It was clean and in a modern style. The bed was very comfy.

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Helpful?
Thank Alicja Ś
Partner Guest H... R, Менеджер по обслуживанию клиентов at Partner Guest House, responded to this review

Dear Alicja S! Thank you so much for such review! Everyday we try to do our best to improve our service as well as make our Guest house to be maximum comfortable due to hotel standarts. We will be so happy to see you again next time.

Trondheim Municipality, Norway
Reviewed 3 weeks ago via mobile

I have rented apartment through this company multiple times. This year it has been disappointing. They must improve the service as paying 70 usd for apartment and no hot water. These things must be checked in advance. Apartments are usually in a good quality. Last one need a new TV which also didnt work. Also not impressed by service from...

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Helpful?
Thank mismatch14
Partner Guest H... R, Менеджер по обслуживанию клиентов at Partner Guest House, responded to this review

Dear guest! Thank You for Your comment regarding Your stay with us. Your opinion is very important for us as it helps us to improve our service. We have improved work of maintenance department in order they reflect on requests more quickly. We always have at least 1 repairman on duty who can come upon your request and fix everything...

Reviewed 20 April 2017

Attention people!!! Be very careful with this company of swindlers. Bad cleaned apartment for high price seemed nothing after theft of an important thing. Their staff service steal personal effects. We rented apartment during 5 days, and on the 4th day their housemaid came to the flat (without asking permission and warning) and stole the tablet. She didn’t take other...

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Helpful?
1Thank Inna P
Partner Guest H... R, Менеджер по обслуживанию клиентов at Partner Guest House, responded to this review

Dear, Inna! Thank you very much for your review. Our company is already 10 years in this business and every year we try to do our best in order to improve our service and make our guests being satisfied with our service and accommodation provided. All our maid staff is already more than 3 years working with us as well...

London, United Kingdom
Reviewed 14 April 2017

Great service, picked me up at the airport, brought to reception in a main building, then transported to apartment room! The Staff and driver were very friendly and helpful! The room was clean and comfortable!Such a great value for my last two nights in Kiev.

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Helpful?
Thank ksenijalitvinova
Partner Guest H... R, Менеджер по обслуживанию клиентов at Partner Guest House, responded to this review

Dear Ksenija, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon!

Reviewed 17 March 2017

By all accounts it's a good place and I had a good stay. All clean, comfortable and stylish as I would expect. Comfortable bed and I slept very well. etc. The Reception staff is really helpful and can fix any problem in the nearest time. The location is perfect. We have stayed on Khreschatyk St. 23 which is the main...

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Helpful?
Thank Olga L
Partner Guest H... R, Менеджер по обслуживанию клиентов at Partner Guest House, responded to this review

Dear Olga. Thank you for the review and your compliments. It's very important for us. We are happy that your staying with us was comfortable. Waiting forward to see you again.

Reviewed 15 March 2017 via mobile

I stayed in one of their apartments in Khreschatik Street for one week. The apartment was't big us I booked studio but light and comfortable. The location was so nice. The maids changed my towels every day, and 2 times made full cleaning upon request while I was at home. Everything was great, the apartment is well equipped with kitchen...

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Helpful?
Thank Kristyuha
Partner Guest H... R, Менеджер по обслуживанию клиентов at Partner Guest House, responded to this review

Dear Guest, Thank you for the kind words. We will be happy to see you again.

Kiev, Ukraine
Reviewed 21 February 2017 via mobile

We stayed at a studio apartment on Baseina which was right next to the Gulliver mall and proved to be a great location. We liked the apartment and thought it was nicely furnished. One night we decided to cook our own food and were pleased to learn the kitchen had all we needed: frying pans with lids, spatulas, saucers and...

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Helpful?
Thank Verana B
Partner Guest H... R, Менеджер по связям с общественностью at Partner Guest House, responded to this review

Dear Verana, Thank you for your review about our property! We are glad that you have enjoyed your stay with us. Please be informed that we also have separate apartments so please contact us next time before making a reservation in order for us to offer the best and quiet option which meets all your needs. We will be happy...

Vienna, Austria
Reviewed 10 February 2017 via mobile

I was happy when they show me pictures from that apartment. (Kreshatik 15) And a bit sad when I saw a real picture. No kitchen! You can hear everything what the neighbors do. Not enough hot water even for one person.

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Helpful?
Thank Михаил M
Partner Guest H... R, Guest Relations Manager at Partner Guest House, responded to this review

Dear Michael, Thank you for your review! Please note that in case of any furniture replacement in our apartments, we make new photos which are always correspond to reality. By wisiting our official website you may see an apartment layout. The apartment you were staying in, the kitchenette is not intended for cooking. You can always contact our reservation department...

71 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Partner Guest House

Address: Basejna vul. 19, Kiev 01004, Ukraine
Region: Ukraine > Kiev > Lypky
Price Range: $61 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Partner Guest House 3*
Number of rooms: 4
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Partner Guest House staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“PEOPLE NEVER VISIT THESE APARTMENTS!!! There are a lot of good one. Keep your nervous!!!”
150innap, 20 Apr 2017 | Read review
“Best View, Location, Reception Staff, Transfer Service”
olgal253, 17 Mar 2017 | Read review
“Beautiful view to Kreshatik and perfect location”
yanayana4321, 27 Jan 2017 | Read review
“when making reservations ask for a quiet place”
alae2015, 5 Dec 2016 | Read review
“All are good”
, 21 Nov 2016 | Read review
5 of 5
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US$35* /night
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Prices are for 1 room, 2 adults
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