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Real InterContinental San Salvador at Metrocentro Mall

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Real InterContinental San Salvador at Metrocentro Mall
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728 Reviews from our TripAdvisor Community

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Showing 345: English reviews
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Reviewed 1 week ago via mobile

The hotel, restaurants, and service were all outstanding, and my super-picky parents were extremely happy with their experience here. Our only complaint is that the parking lot can be a nightmare to get into/out of during heavy traffic, especially if the hotel is hosting an event. It would be great if there were an additional parking lot entrance in one...

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Helpful?
Thank Christina L
San Jose, Costa Rica
Reviewed 18 March 2017 via mobile

Greatest place, service outstanding, I'm coming back, if you go to El Salvador and Stay at the Real Intercontinental hotel, this is the place, the food is outstanding and rooms really beautiful, basically the care

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Helpful?
Thank Victor C
Real-IC, Gerente at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Thank you for sharing your experience with us Victor C. We are delighted to read that you enjoyed everything during your stay and it will be a pleasure to share your kind words with the team. Thank you very much for your comments about our rooms, facilities and hotel. We hope to have the opportunity to welcome you to San...

Taipei, Taiwan
Reviewed 10 March 2017

I stayed at this hotel for about a week for a conference. This is by far the best hotel I've stayed at in all of my trips (and believe me, there are a lot of trips) to Central America. Rooms are clean, spacious, and quiet. Staff are multilingual, friendly and very attentive. The food is delicious. There are a few...

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Helpful?
Thank Julie L
Real-IC, Gerente at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Thank you for sharing your thoughts with us Julie L. following your recent conference stay here at the InterContinental San Salvador. We are very pleased to read that you enjoyed your stay and found our service and staff to be up to expectations. It will be a pleasure to share your words with the team. As you mention we are...

Atlanta, Georgia
Reviewed 3 March 2017

The staff was extremely nice and helpful. The rooms were very clean and well kept. Each restaurant had great varieties of dishes and everything I ate was real good. I want to specifically point out the Breakfast Buffet that was served each morning, it was an incredible selection of everything from standard America, to Continental, including European Cheese and Meat...

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Helpful?
Thank adavidroca
Real-IC, Gerente at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear adavidroca, Thank you for sharing your comments with us following your recent stay here at the Real InterContinental San Salvador. We are absolutely delighted to read that you enjoyed your stay and I am glad to see our facilities and service contributed to your well -being during your stay. Thank you for your comments about our breakfast buffet, and...

Madrid
Reviewed 25 February 2017 via mobile

There are several 5 star hotels in San Salvador but the Real Intercontinental stands uniquely amongst the rest. Superior service in all areas of the hotel, starting with the people who greet you outside, the front desk personnel, the outstanding service at all restaurants and bars, specially at the Nau bar where there's probably the best bartender in San Salvador,...

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Helpful?
Thank GavilanMadrid
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Estimado GavilanMadrid, Thank you for sharing your wonderful review following your recent visit to Real InterContinental San Salvador, We are absolutely delighted to read that you enjoyed our services, and I am more than happy to know that our staff made your experience memorable. I will be glad to share your positive feedback with our team. Thanks again for your...

Reviewed 24 February 2017 via mobile

If you are traveling for business or pleasure this hotel is the way to go even if it is not in the fanciest area. The service and the restaurants make this hotel a great choice. I must also mention THE BED...it was like being embraced by a cloud while sleeping which made it even more difficult to get up and...

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Helpful?
Thank Suhey C
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Suhey C, First, we want to thank you for your time sharing your experience in Real InterContinental San Salvador. We are more than glad to hear your wonderful comments. I am happy to know that our staff made your experience memorable, and that our facilities and services have contributed to your well-being. It will be a pleasure sharing your...

Miami Beach, Florida
Reviewed 23 February 2017 via mobile

Very nice facilities. Lobby, grounds, rooms, and spa were clean and modern. Hotel provides options for food and drinks. Popular with business travelers. I would definitely return to this hotel. Only negatives for me were no views from the room and The pool was a bit small. I enjoyed the spa facilities. Very clean with very attentive staff.

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Helpful?
Thank Lukas P
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Lukas P, Thank you so much for your review. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Alfonso Martínez General Manager

Reviewed 17 February 2017

This was my 11th year traveling here and I must say it was a much better one this time around it is a great place with many lounging spots and and entertainment spots, the rooms were clean and the people I encountered who work there were very friendly I love the huge towels and the pillow top bed cover, housekeepers...

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Helpful?
Thank Enot R
Real-IC, Gerente at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Enot R, Thank you you for taking the time to share your review with us following your recent stay here at the Real InterContinental San Salvador. We are absolutely delighted to read that our staff made your stay memorable and that you enjoy our entreteinment spots, restaurants, service and rooms. Thank you for your comment about our towels and...

Edwardsville, Illinois
Reviewed 15 February 2017

This was my second trip here and i must say it was a much better one this time around it is a great place with many lounging spots and and entertainment spots, the rooms were clean and the people I encountered who work there were very friendly Ilove the huge towels and the pillow top bed cover I would like...

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Helpful?
Thank IBBETSY_11
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear IBBETSY_11, Thank you for sharing your wonderful review following your recent visit to Real InterContinental San Salvador, We are absolutely delighted to read that you enjoyed our services, and I am more than happy to know that our staff made your experience memorable. I will be glad to share your positive feedback with our team. We hope to welcome...

Wilmington, Delaware
Reviewed 15 February 2017

I have stayed in this hotel at least 3 times in the last couple of years. This is a very nice, solid hotel, especially for business travelers. The wireless internet works fine everywhere, the gym is equipped enough and the 3 main restaurants offer a very nice, diversified menu. Check in and check out is usually fast.

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Helpful?
Thank ctapiau
Real-IC, General Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear ctapiau, Thank you very much for your wonderful comments! It is really good to know that you allways choose us when you visit El Salvador. It will be our pleasure to continue welcoming you every time you want. We appreciate your time posting your review. We are waiting for your next visit to your home! Kind regards, Alfonso Martinez...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
This luxury hotel is located at the city's business center and next to Metrocentro Mall, one of Central America's largest shopping malls with more than 500 venues. Our guestrooms are designed to ensure your best rest, equipped with soundproof windows, custom mattresses, high streaming speed Internet and more. Enjoy our wide selection of restaurants such as Faisca do Brasil, an authentic rodizio style Brazilian steakhouse. Nau Sushi Lounge where guests enjoy fresh sushi rolls, handcrafted cocktails and live music. Picasso Stone Flame Oven is our casual restaurant, the perfect spot for enjoying pizzas, carpaccios, burgers, pastas and desserts. Guests can exercise at our fitness center or relax at our Spa InterContinental where they can choose from a variety of soothing massage treatments. ... more   less 

Additional Information about Real InterContinental San Salvador at Metrocentro Mall

Address: Blvd. de los Heroes and Avenue Sisimiles, San Salvador AP 05 44, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Price Range: $158 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental San Salvador at Metrocentro Mall 4.5*
Number of rooms: 228
Reservation Options:
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Also Known As:
Intercontinental Hotels Real San Salvador Hotel San Salvador
Intercontinental San Salvador
San Salvador Intercontinental
Hotel Style:
#1 Spa Hotel in San Salvador
#1 Business Hotel in San Salvador
#2 Family Hotel in San Salvador
#7 Romantic Hotel in San Salvador
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental San Salvador at Metrocentro Mall staff and other travellers.
14 questions
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Questions? Get answers from Real InterContinental San Salvador at Metrocentro Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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