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Crowne Plaza Hotel San Salvador

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Crowne Plaza Hotel San Salvador
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381 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

I just came back to Guatemala after a week in the hotel. The service was excellent, the location was perfect (for me at least), and the food was good. The gym is well-equiped. The pool is a bit too small and too visible; maybe that's why you won't find many people near or in it. I really liked the fact... More 

Helpful?
Thank Jose Tomas P
San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
Reviewed 4 days ago NEW

The room was very very nice and what a view of the volcano from the window, the bathroom was so very nice took a long shower they have every thing you would want. really if was difficult leaving the room. The breakfast was chaotic too many people and not enough tables. difficult to get help if you want to be... More 

Helpful?
Thank hugh192016
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear hugh192016 Thank you so much for your feed back regarding breakfast was chaotic, we work hard in order to improve our service, once again, We love to learn about your experience with us and appreciate your comments. It has been a pleasure to have you as our guest. We hope to see you soon on your next trip to... More 

1 review
Reviewed 5 days ago NEW

I would say that this hotel has now transformed itself into a CONFERENCE CENTRE not a hotel! the once wonderful pool it is now a hot tub size! the restaurant with the nice terrace, that we once enjoyed our breakfast is so NOISY and the construction toxic material odour over takes your breakfast smell! if you are looking for a... More 

Helpful?
Thank Celia S
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Celia S On behalf of Crowne Plaza our apologies for all the inconvenience regarding our remodeling at Crowne Plaza San Salvador, we are working hard to serve you better,I want to inform you that we have transmitted your comments to the departments involved to improve our service. Hope to see you on your next trip to San Salvador Best... More 

Atlanta, Georgia
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 days ago NEW

So this was my sixth time staying at this hotel and I have to say that they are missing their mark when it comes to other Crowne Plaza hotels. I was hoping that my experience would improve but I have to say that it is consistently disappointing. This hotel has undergone some major renovation to the outdoor pool area and... More 

Helpful?
Thank John_Zwicke
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. John_Zwicke We want to thank you for all four feed back regarding your last Stay at Crowne Plaza San Salvador, we already explain every single detail to our Maintenance Manager in order to solve it as soon as possible, we already have CBS 80 channel, CNN 84 Channel as you requested. I will be Glad to see you... More 

Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 week ago NEW via mobile

We were on a transit as Avianca airlines had cancelled their flight and kept us there overnight. Beautiful lobby, very clean rooms, buffet at night and early morning packed breakfast was excellent. We are vegetarians, and they catered to our every need. Only issue was: they had three events going on: A graduation party, a wedding and one other event,... More 

Helpful?
Thank Globaltravellerjha
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Globaltravellerjha Thank you for your review! we are glad that you enjoy your stay with us, our facilities excellent buffet including vegetarians, we are so sorry regarding the noise from different social events , we really appreciate our comments in order to improve our service Hope to see you on your next trip to San Salvador Best Regards Roberto... More 

Dublin
Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here for a few days recently on business. Really nice hotel with some lovely areas to sit in. Breakfast was very nice and the seats outside were great to enjoy it while looking at a volcano. Staff were really friendly and polite as well as helpful. Shower wasn't great in the room was my only complaint

Helpful?
Thank Chris P
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. Chris P Thank you for sharing your comments! we are so glad that your stay was comfortable, even on a business visit. we have open areas with a spectacular view to San Salvador's Volcano, with out missing our attentive and kind staff. Regarding our shower can you tell us what was the complain, for us your comments are... More 

Indianapolis, Indiana
Level Contributor
12 reviews
5 hotel reviews
Reviewed 5 weeks ago

I have visited this property many times over the last two years. It is always clean and airy. The rooms are very nice. The restaurants provide very good food. The service is excellent. Most of the staff speaks English well. This is currently my go to hotel in San Salvador for business travel.

Helpful?
Thank kwaltz56
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear kwaltz56, Thank you for your review! Thank you for your review. We are really glad to know that you enjoy our rooms and the food in our restaurant. Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests. We hope to enjoy the pleasure of having you as... More 

Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 October 2016

This crowne Plaza is located at the foothill of the volcan, El Boqueron. The staff is friendly and professional. I have always enjoy coming to this location. There is a woman who works at the restaurant name Teresa, she is friendly and accomodating. I actually look forward to seeing her when I come here. There used to be a pool... More 

Helpful?
Thank c17360
Guest Experienc... C, General Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear c17360 Thank you for sharing your review with us!!We are grateful to have received you as a guest and that you enjoyed our excellent location with San Salvador Volcano View , our kindness from all staff and our services. Our pool is going to be ready soon , so you will have the opportunity to enjoy it brand new.... More 

San Pedro Sula, Honduras
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 September 2016 via mobile

I recently stay for business at El Salvador, this a great place to stay. Location is great and this hotel is very spacious. Currently the pool area and gym is being remodel so it will look better, very soon. The service is very good from the check in to the check out process. The restaurant has a great buffet and... More 

Helpful?
1 Thank EdwardBa70
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear EdwardBa70, Thank you for your reviewing us! We are really happy to learn you enjoyed your stay. Our location is quite accessible as you mention its nice to know that you enjoy it. All our menu it was made to achieve the satisfaction of our guests, and thank you for highlighting the service of our team, we are really... More 

Brussels, Belgium
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 24 September 2016 via mobile

From arriving the departure the staff did everything to make the ur 2 week stay very nice. Check in was fast and we got a welcome pack. We were surprised with a room upgrade. The rooms are very nice. Huge tv. This is the only problem i had. There is a lot of foreign English speaking people but only 2... More 

Helpful?
Thank Gert R
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Gert R, Thank you for your review. Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests, and comments like these help us to want to keep improving day by day. Your comments regarding our chanels will be transmitted to the department in charge. We hope you will... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry

Additional Information about Crowne Plaza Hotel San Salvador

Address: 89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Price Range: $133 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel San Salvador 3.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Radisson San Salvador
San Salvador Radisson
Hotel Style:
#4 Family Hotel in San Salvador
#5 Business Hotel in San Salvador
#5 Romantic Hotel in San Salvador
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel San Salvador staff and other travellers.
7 questions
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Questions? Get answers from Crowne Plaza Hotel San Salvador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the 4th to 6th floor with a view on the Boquerón Volcano”
 of 5 bubbles 972josetomasp, 2 Dec 2016 | Read review
“do not stay on the first and second floor to much noise.”
 of 5 bubbles hugh192016, 1 Dec 2016 | Read review
“7 th or 6th floor!”
 of 5 bubbles celias757, 30 Nov 2016 | Read review
“If you are below the executive lounge you will here chairs sliding on the floor above you.”
 of 5 bubbles John_Zwicke, 29 Nov 2016 | Read review
“Ask for a room with the view of El Boqueron.”
 of 5 bubbles c17360, 23 Oct 2016 | Read review
5 of 5
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