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Sheraton Presidente San Salvador

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Traveller (244)
Room & Suite (51)
Dining (43)
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Overview
  • Excellent34%
  • Very good48%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“pool area”(21 reviews)
“art museum”(8 reviews)
“pupusas”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (479)
There are newer reviews for Sheraton Presidente San Salvador
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248 results
Traveller rating
79
117
40
9
3
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LanguageEnglish
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79
117
40
9
3
Show reviews that mention
All reviewspool areaart museumpupusasomelette stationvip loungeclub floorfree bottles of waterbreakfast buffettortillasroom facingfree weightsfavorite hotelzona rosacouple of nightsnice poolnice staycentral america
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151 - 155 of 248 reviews
Reviewed January 21, 2014

It's a tough call at the El Presidente. On the one hand, having breakfast outside by the pool is just fabulous. On the other hand, the hallways with ceilings about an inch about your head, that look and smell like a hospital, are not exactly...More

1  Thank mattkorey
Response from Sheraton P, Sheraton Presidente at Sheraton Presidente San SalvadorResponded February 3, 2014

Dear mattkorey, Nice to greet you. Thanks for your comments. We are working in various areas of the hotel for your stay are better. We are sorry for the inconvenience on your last visit. Hope to see you soon.

Reviewed January 18, 2014

We stayed here for 4 nights in April 2013. I thought the service was decent. The hotel staff is not overly friendly, but at a large property, sometimes you get that. The restaurant service was very good and the staff there was always easy to...More

Thank Anthony H
Response from Sheraton P, Sheraton Presidente at Sheraton Presidente San SalvadorResponded February 3, 2014

Dear Anthony H, Nice to greet you. We are sorry for the inconvenience on your last visit. We will working in some areas of the hotel for to improve service. Hope to see you soon!

Reviewed January 17, 2014 via mobile

Below Sheraton standards, the food is very good, has a good dinner, the attention is good in the restaurant. the rooms are old, the gym is a tiny hallway, no good at all. Putting green is terrible. But there are not better business hotel in...More

1  Thank walkingtheland
Response from Sheraton P, Sheraton Presidente at Sheraton Presidente San SalvadorResponded February 3, 2014

Dear walkingtheland, Nice to greet you. We are sorry for the inconvenience on your last visit and we are working in various areas of the hotel to improve service.

Reviewed January 5, 2014

I spent 10 days at this hotel in November 2013. No real problems but certainly not the best hotel I have stayed in. Issues with food in the restaurant, wrong meal delivered at dinner and then changed meal over cooked. Nasty damp smell as well...More

Thank George C
Response from Marketing C, Director General at Sheraton Presidente San SalvadorResponded June 23, 2014

Dear George, We thank you kindly for your feedback. It saddens us that you encoutered yourself with some inconveniences during your stay, for which we are deeply sorry. We are however, taking matters into consideration and will make the appropiate improvements. We really hope we...More

Reviewed October 23, 2013

I stayed here 5 nights on business and had breakfast at the Terrace restaurant every day, and dinner there on 4 nights. The hotel was clean, quiet, the beds were very comfortable, not too hard as is often the case in Mexico and Central America....More

Thank Terri F
Response from Marketing C, Director General at Sheraton Presidente San SalvadorResponded June 25, 2014

Dear Terri F, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofía González Marketing Coordinator

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Spa
Details
Price range
US$116 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in San Salvador
#3 Luxury Hotel in San Salvador
#5 Family Hotel in San Salvador
#10 Business Hotel in San Salvador
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in San Salvador
#3 Luxury Hotel in San Salvador
#5 Family Hotel in San Salvador
#10 Business Hotel in San Salvador
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (244)
Room & Suite (51)
Dining (43)
Pool & Beach (43)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Laura W
December 9, 2017|
AnswerShow all 2 answers
Response from Marketing C | Property representative |
Hello Laura, thanks for writing. We have service available for you 24/7, please send us an email.
0
Votes
Google Translation
Josh B
May 2, 2017|
AnswerShow all 4 answers
Response from Marketing C | Property representative |
Hi Josh, all our staff is prepared to speak english :)
0
Votes
Google Translation
furcat
February 2, 2015|
AnswerShow all 3 answers
Response from Marketing C | Property representative |
Dear furcat, If you still have any enquires about our Hotel, please do not hesitate to write us at hotel[at]sheratonpresidente(.)com(.)sv or sofia.gonzalez[at]sheratonpresidente(.)com(.)sv, where we will gladly help you... More
0
Votes
Google Translation
Room Tips
"pool side top floor has a view but is sunnier and warmer"
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"4th floor Executive Lounge!"
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"Some rooms had balconies, others did not. If you want a balcony, make sure you request one at the time of..."
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"Rooms overlooking the pool can be noisy when there are weddings or parties but if there's a late even you..."
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