Nice hotel located on a quiet residential street with easy access to all Managua has to offer. Friendly and helpful staff. Not the Hilton but very good. 2 pools as the hotel has rooms on each side of the street. Nica type breakfast was included. If I had to look for something to complain about the lights in the pool weren't working which made it hard to find my kids when they went under. Would highly recommend this hotel when you travel to Managua.
Very friendly staff at the reception. The bedrooms are simple, but the beds are sufficiently comfortable and everything is kept very clean. Hotel is secured by outside fences and night-guards; cars can be parked behind the fences. Breakfast is good and the pool is nice and refreshing. Our highlight was a lost wallet from my friend, which must have fallen out while sitting on the chairs at the pool by the bar - the very friendly bar-tender found it in the morning and had it locked away immediately: when we asked for it, it was returned with all the money and all cards inside - nothing was missing. We were overwhelmed and of course gave a large tipp for finding it. Muchas Gracias!
Much of the staff was friendly, but the hotel didn't have much to work with. My room had an air conditioner that constantly left black sediment on the bed. Cleanliness was adequate at best. TV was tiny. No coffee maker in the room. With most of the rooms opening on to a common courtyard, the sound level is atrocious. Breakfast was pretty good, but service was AWFUL. On my first morning, I entered a full room. There was a buffet set up, but everything was covered. No one was serving. This was at 7:20, when breakfast was supposed to begin at 7:00. Server arrived without apology and began working. Then on Saturday, I entered an empty breakfast room. Another guest joined me. We waited 10 minutes, then I went and let the front desk know that I was going to serve myself. When I started doing that, someone came running from the kitchen.…
Nice hotel A little different has pool and entertainment in Saturday .rooms are nice not fancy but good.food is very good and people are awesome.try beer Victoria is very good.wi fit is also very good in hotel
The hotel looks tired as well as the staff, the rooms smelled like they sprayed a bottle of lysol inside, we asked for extra towels and they didn't have any. They told us we had to wait for over an hour to heat up the water before we can take a hot shower. There was a party there and were drinking and partying in the pool right outside our rooms and it was super annoying. We asked to switch rooms to the quite side and they told us it was full but it was available online for bookings. The staff at the front desk can barely speak any English, they have a rude attitude and they're not very helpful. If you are looking for a nice hotel with nice customer service, go to the Wayak Hotel. We loved it there.