Hotel Benidorm

Hotel Benidorm

Habitacion
Traveller (47)
Habitacion doble
Room & Suite (21)
Restaurante
Dining (4)

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About

3.0
#93 of 125 hotels in Panama City
3.7 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Individual remote controlled Air ConditioningComplete bathroomsPhone service with direct international callsCable TVFree Wi-Fi connectionElectronic card locksRomanaccio Restaurant specialized in Italian cuisineMeeting and Conference center up to 200 people24 hours front desk and bellboy serviceFree of charge safe deposit boxFax, photocopier and courier service24 hours taxi serviceIndoor private parkingRoom serviceLaundry servicePublic PC with internet connection in the lobby
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Banquet room
Baggage storage
Parking
Wifi
Coffee shop
Restaurant
Breakfast in the room
Taxi service
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Telephone
Laptop safe
Bath / shower
Wake-up service / alarm clock
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Spanish

Location

Ave. Peru y Calle 29, Panama City 0816 Panama
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Tocumen Intl Airport
21.4 km
See all flights
Paitilla Airport
126Reviews11Q+A9Room tips
Traveller rating
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Detailed Reviews
Belizebwai wrote a review Nov 2014
Belize City, Belize23 contributions14 helpful votes
4.0 of 5 bubbles
I arrived in Panama at around 1am to find Benidorm ...It is in the middle of the Shopping district and soo much is happening around the location.Casinos next door and many more hotels in this area.
The staff was very helpful and security was quite high especially after 9pm .
There are a few eateries nearby and even local bus service pass a few feet away.
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Date of stay: November 2014
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Noel_DE wrote a review Jul 2012
Düren, Germany44 contributions13 helpful votes
2.0 of 5 bubbles
Pro: free internet, good location, nice service people, large supermarket on the other side of the street, aircondition

Contra: in room 321 I had bedbugs or fleas (maybe because they allow animals), air condition is loud and you can hear the street (busses, honking cars)

If the beds were clear without bedbugs or fleas the hotel would be OK.
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Date of stay: July 2012
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: try to avoid 321. somehow 2. floor might be better.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joe P wrote a review Aug 2013
Broomfield, Colorado9 contributions7 helpful votes
4.0 of 5 bubbles
The staff at this hotel were fabulous! The front desk staff were always helpful and had big smiles for their customers. We could not get Wi-Fi in our room and Jose personally came and worked with us until we were up and running!! Rooms were clean, beds were comfortable. Only had breakfast at the hotel restaurant, but it was good and again - happy staff! This is a very reasonably priced hotel and major reason we chose it was that it was pet-friendly. The overall cleanliness needs to be improved - washing the woodwork, door in the elevator, etc but I think this is a place to watch. The owners, Jose and Patricia, are obviously interested in the customer experience and was impressed that I was sent a survey to solicit our suggestions and feedback. Not much of a restaurant selection within walking distance, but centrally located so you can reach lots of great places to eat with just a short taxi ride. Convenient to have nice grocery store right across the way. Find during the day, but would NOT walk around the area at night. Lots of police presence, but still be very aware of where you are. Love Panama City!!
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Date of stay: August 2013
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: For best WI-FI choose room 305!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jcblanco, Gerente at Hotel Benidorm
Responded Aug 15, 2013
Dear Coloradorealtor40, Thank you very much for your review. We are very glad that you enjoyed our hotel, and as you could see is a pleasure for us to make our guests happy. We will take into account your suggestions in order to improve our services and hope to see you soon again. Best Regards / Jose
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michelle V wrote a review Nov 2013
Lake Havasu City, Arizona13 contributions5 helpful votes
5.0 of 5 bubbles
I cannot say enough about Jose Carlos and his staff.

I was moving from Los Angeles to Bocas del Toro, with an overnight stop in Panama City. The Hotel Benidorm was one of two hotels I was looking at, based on the fact that they both accepted pets. After exchanging a couple of emails with Jose Carlos, it was very easy to choose the Hotel Benidorm.

I arrived at the hotel on a Monday with four enormous bags, one terrified cat, and a backpack. Checkin was fast and easy, and the bellman very happily transported all of my luggage to my room. My room was clean and comfortable, and the perfect place to spend the night.

I had an emergency on the way to the airport the next morning and Jose Carlos immediately checked me back in to the hotel; no complications, no delay, no questions. The staff was hugely helpful in getting me out on time the next day. Jose Carlos even gifted me a towel to cover my cat carrier with.

Truly a fantastic stay. I have traveled the world and have never had better service or more help from a hotel staff.

Michelle
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Date of stay: November 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Allan L wrote a review Apr 2012
Colorado Springs, Colorado232 contributions126 helpful votes
5.0 of 5 bubbles
Each hotel is in a class or range.......... those going to the Sheraton after first trying the Benidorm, should not really write a review......... I mean, one person had ASKED for a cheap hotel............ then went to the Sheraton? discard that one please!

I use the Benidorm many times a year.......... I live in Panama now and whn I come to town, I would rather use my hard earned money on the things I want to buy, and not see it evaporate while I am sleeping. So, the Benidorm fits that bill with five stars............. I am NOT comparing it to a Sheraton or Hilton, which would surely give it two or three stars, no, I am comparing it to others in its class.......... it then really is 5 stars........

I see the problems when I stay there, it could use new tile, the shower doors could slide easier, the rooms on the inside of the hotel I don't stay in because they are darker but then, they are used almost exclusively by workers and companies who have to put up their guys and all they need are beds and showers......... so perfect for them.......... 5 stars because it is cheap and does the trick.........

We get special rates here, like being retired (Jubilado) and know not to ask for inside rooms. The street die rooms are a little noisy but if youa re tired, you will sleep just fine since the AC should drown out any little street noise (which si mostly the RED DEVILS.... the old school buses running from about 7 AM to 10 PM... but they are quickly being replaced by modern metro buses that are quiet.

The Benidorm has security cameras on every floor, good security and limited entrance for guests only.......... you can't bring an unregistered guest in............ the maids always smiling as does everyone else but then tha is why many of us moved from the US to here........ to get away from rushing nervous demading types and learn to be more patient, slower to react, more polite....

I would say if you are from the US especially, and don't have a lot of international third world travel under your belt, then the Benidorms charms will be totally lost on you............... so don't go unless you are willing to really take it as a learning experience and place you can use to practice being patient, understanding how the vast majority of the world really lives.......... and are happy with it.......... Basically really simplifying your standards....... finding the good in what you experience and not looking for the bad..............

I mean, when you want an apple, why would you buy an orange............... then write a review that says the orange didn't taste like an apple?

The Benidorm is an apple............ a good apple at that........ I hope you can simply stay there and make friends with the staff and owner as I have had the pleasure to.

By the way, and I am taking a real risk by telling you this, but the owner Jose, will allow you to leave your car parked in the underground parking area, while you are away on vacation, if you stay the night before you leave and use his transportaion to and from the airport........

There are a few other hotels that also allow this, but they cost $70 to $90 and up per night. The Benidorm rates are as low as below $20 depending upon your group makeup, status, resident or not, etc........ If you travel a lot, please try not to make it so that I now can't park there when I leave........... but it was only fair to let you know.

The restaurant next door, as an aside, will modify meals to suit your taste........ They offer a steak parmigiana only but I ask them to substitute for chicken and no problem........... had a huge plate of fried rice once, could not eat it all, so they refrigerated it for me and heated it up the next day for no charge, service, utensils, cleaning............ NO Additional charge! Does the Sheraton restaurant do that for you!!!!! ????

5 stars!!!!!

Regarding the location, it is not for everyone so be advised......... it is like maybe a slower version of 42nd street was in New York 20 years ago......... but it is safe if you don't go into dark places etc. There are some street walkers but I have never been bothered by them. They seem to wait for the person who is looking for them, and not the other way around. I mean, same thing, know what you are looking before before you buy it.......... that way you will not be disappointed!

To each his own! Live on Benidorm!!
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Date of stay: April 2012
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Ask for a centrally located room on the front face of the hotel........ you get more light, you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nomadtranslator1980 wrote a review Mar 2018
San Jose, Costa Rica92 contributions6 helpful votes
4.0 of 5 bubbles
I always enjoy to stay in Panama City. The room service has been pretty good. Very close to the ocean. Accessible to different parts of the city great spot to travel around town. Accessible for family.
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Date of stay: March 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
havfruen72 wrote a review Jul 2016
Kongsvinger, Norway2 contributions1 helpful vote
5.0 of 5 bubbles
Basic room w/ comfy bed, lovely big shower, air conditioning, TV & wifi. Everything worked, staff friendly and helpful, centrally located close to Avenida Balboa and Avenida Central. Metro station right around the corner, both supermarket and casino across the street, restaurant next door, bakery on the corner. The neighborhood is not upmarket, but I felt safe walking there during the daytime and walked through the street markets on Avenida Central down to Casco Antiguo often. (At night taking a taxi is always best when you don't know the area.) This hotel is definitely good value for money. I recommend, and will return!
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Date of stay: June 2016
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dianalee_13 wrote a review Jul 2015
Sao Paulo, SP444 contributions75 helpful votes
1.0 of 5 bubbles
Where to begin, the hotel is dirty and even the taxi driver was telling us that it's located in an awful neighborhood. We saw the rooms and immediately left the hotel (more to a motel in my opinion). I was horrified with the room and how dirty the bathrooms were. Here are photos for all to see. Stay away, not worth a cent of your money.
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Date of stay: July 2015Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cullen736 wrote a review Jun 2015
Panama City, Panama27 contributions8 helpful votes
3.0 of 5 bubbles
Hotel Benidorm is conveniently located close to ...everything. There's a supermarket across the street, a casino, street food, fruit vendors, other hotels, restaurants, a laundry mat just a few blocks away, bank machines and even a police station at the end of the block.
I spent 7 nights there. The hotel itself isn't impressive to look at and could do with a facelift but the rooms are clean, strong hot and cold showers and working older a/c, and reliable wifi. The old TV in my room was abysmal as it was all static and noise, with not many channel choices. They are quite particular with their TV remotes and seem to think you will steal it on checkout (ran behind my taxi just to ask where I'd left the remote, ah mean...really?!!). The telephone also had faulty wiring and wiggling it enabled you to (sometimes) hear your caller. I reported the TV and the phone to the receptionist who sent a boy up to literally look at the devices, wiggle the wire, smile and leave the problem exactly how it was before he came. It made absolutely no sense to me. There was a lamp in my room, sitting on the nightstand, unplugged with no bulb, and I found that the overhead lighting was quite dull and inefficient. The beds were adequate but I had to purchase my own feather pillows as the flat lumps provided were impossible to sleep on. Asking for additional pillows yielded no results....like having the TV or phone sorted. There is ice at the end of each hallway and room service was daily and quite efficient, from friendly room attendants. I found only one receptionist - who worked the late shift - was able to speak basic English and she was also the most polite and attentive.
Breakfast is included for an additional $6 and I found the restaurant staff to be friendly and the breakfast adequate. The restaurant seems to be only open for breafast and maybe lunch and need to be refurbished as there are some leaky dripping a/c units and drab furnishings. The "bacon" served was actually fatty cuttings from a ham, not real bacon (I have a picture). No one told me about the advance and constant hotel payment policy and I was promptly told by the owner that I needed to pay up that day as he was told by staff that they had asked me on several occasions to pay and I didn't. That was definitely a lie as I would've paid if I had known of their strange policy (I had just stayed at Holiday Inn Express without incident), and expected I'd be paying upon checkout. From then on I paid every two days.
Hotel Benidorm is a basic hotel for short stays, but there are better accommodations with better rates in this same area that I will try upon my return to Panama in August. I would suggest that they have someone on staff that is bilingual, they get "do not disturb" signs, check the devices in each room more often and train their front desk staff to be more courteous to people from other non-Spanish countries.
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Date of stay: May 2015
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: The quieter rooms are in the center of the hotel. Stay away from end rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
craigmyr wrote a review Mar 2015
Jacksonville, Florida37 contributions14 helpful votes
5.0 of 5 bubbles
A truly good place to stay is not necessarily one where no incidents occur but, rather, how the staff and management handle problems when they do arise... And they will arise sometimes no matter how many stars a hotel has. The staff and management of Hotel Benidorm are certainly poised and classy in dealing with the small irritants of life that sometimes occur. The staff is delightful and the manager is communicative and candid in his dealings with guests. That candid approached is very much appreciated by this traveler. The room was clean, the a/c worked (although a bit loudly), the staff helpful. The incident I reference was a result of my frustration with the key card not always working. The problem was that the staff members do not speak English. The solution was that the manager, who does speak very good English called me and explained the problem. Problem solved and I made some friends. Good place to stay and in one of my favorite neighborhoods, Caledonia. The hotel is also less than half a block from the super mercado (grocery store) and across the street from one of the cities casinos. Icing on the cake - - -walking distance to the fish market and excellent ceviche. All of that at an economy price, including breakfast!
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Date of stay: February 2015
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CHEF2NV asked a question Jan 2015
Canton, Michigan18 contributions10 helpful votes
Hi, do you have airport pick up?
Answer from ratkovic9
Vigo, Spain2 contributions
Hello, we can arrange it for you for an extra cost. Please send me the flight data to jcblanco a t hotelbenidorm d o t com d o t pa (sorry, tripadvisor doesn't allow emails)
Gabita Keane asked a question Feb 2018
Cancun, Mexico54 contributions35 helpful votes
Es una verguenza planetaria a nivel de hospedaje!!!!
Answer from ratkovic9
Vigo, Spain2 contributions
Buenos días, si aceptamos mascotas pero lamentablemente no podemos dar tarifa por este medio.
Ivy T wrote a tip Feb 2016
London, Canada1 contribution
1.0 of 5 bubbles
"poor view, poor smell, poor quality for every room"
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cullen736 wrote a tip Jun 2015
Panama City, Panama27 contributions8 helpful votes
3.0 of 5 bubbles
"The quieter rooms are in the center of the hotel. Stay away from end rooms."
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pictorlumen wrote a tip Jul 2014
Florida8 contributions
2.0 of 5 bubbles
"Sometimes you get what you pay for."
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phardog wrote a tip Jan 2014
Fayetteville, Arkansas78 contributions30 helpful votes
3.0 of 5 bubbles
"The neighborhood is fairly safe and this is within one block of a large supermarket (El Rey)."
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Joe P wrote a tip Aug 2013
Broomfield, Colorado9 contributions7 helpful votes
4.0 of 5 bubbles
"For best WI-FI choose room 305!"
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LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
78
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Benidorm - Reviews & Photos

Frequently Asked Questions about Hotel Benidorm
Which popular attractions are close to Hotel Benidorm?
Nearby attractions include Cinta Costera (0.9 km), Avenida Balboa (1.0 km), and Mercado Publico del Marisco (0.9 km).
What are some of the property amenities at Hotel Benidorm?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Benidorm?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel Benidorm?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Benidorm?
Conveniently located restaurants include El Faro del Casco Antiguo, Calle Dragones Panama, and Tres Fuegos.
Does Hotel Benidorm have airport transportation?
Yes, Hotel Benidorm offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Benidorm located near the city centre?
Yes, it is 0.6 km away from the centre of Panama City.
Are any cleaning services offered at Hotel Benidorm?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Benidorm?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Benidorm offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Benidorm?
The staff speaks multiple languages, including English and Spanish.
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