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Hard Rock Hotel Panama Megapolis

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4,871 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel Panama Megapolis
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Showing 1,377: English reviews
Province of Barcelona, Spain
Reviewed 19 November 2014

In Panama you don't really get good service, but this hotel is absolutly best in service what I have seen in 4 different 5star hotels. They take care of you when you arrive with the taxi until you leave, always asking how is it going, and with the difference that they seem interested in deed. The restaurants are fabolous, good...

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Helpful?
Thank Outi07
HardRockMegapolisPA, Guest Service Team at Hard Rock Hotel Panama Megapolis, responded to this review

Wow, Outi07! Thanks a bunch for the Kickin' review! Our Band is absolutely delighted to know that we rocked your stay. Please come back soon to Panama City and continue performing on our stage with us. Thanks for being a raving rock-and-roller fan!

Reviewed 19 November 2014 via mobile

We stay at the beginning and at the end of a cruise departing Panama. The overall experience is good but the rooms are remarkable. The space and amenities are superb for the rate. They need to improve the elevator capacity as some waiting is needed to use the elevators.

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Helpful?
Thank Edmart00
HardRockMegapolisPA, Guest Service Team at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Edmart00, thank you very much indeed for taking your time to review us! We are totally pleased to know that yours like millions was a positive experience. We cannot wait to have you back and continue to rock your world where the show never ends: Hard Rock Hotel Panama Megapolis!

San José
Reviewed 18 November 2014

It is my first experience at a Hard Rock hotel, and definitely I will recommend it (BUT NOT FOR RESTING), rooms have great views of the sea, so, you can see the ships queuing to the canal (nice!), the food is good enough, there aren't a lot of options, but, the food is good; there are activities all day (Mostly...

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Helpful?
Thank Angel M
HardRockMegapolisPA, Director de Recepción at Hard Rock Hotel Panama Megapolis, responded to this review

Dear amontenegro, thank you very much for providing us with such a valuable feedback about your recent stay at our amazing Hard Rock Hotel Panama Megapolis. We are sorry to hear that you did not enjoy our wide range of food venues and options. For all of our Hard Rockers’ delight, we offer our Signature Steakhouse TAURO, our Asian style...

Escazu, Costa Rica
Reviewed 18 November 2014

What they have done with this hotel is amazing. The mall is run down, almost in ruins, but now with this hotel it looks like it will pick back up. The Casino is ok. Back in the hotel, the rooms are exquisite, the meals were great, the all inclusive plan they offer is misidentified with the meal times, if you...

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Helpful?
Thank Donald M
HardRockMegapolisPA, Director de Recepción at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Donald M, thank you so much for taking your valuable time to review our fabulous Hard Rock Hotel Panama Megapolis. We highly appreciate your candid feedback! Our Band is more than delighted to know that you enjoyed our exquisite rooms and that you had time to be relish our Inclusive Plan. Thank you very much indeed for letting us...

Panama City
Reviewed 17 November 2014

We had to wait too long for the elevators. On average we waited between 15 to 20 min. One of the night we even waited 35 min. This is not exaptable . also the cashiers never had the appropriate change to provide the guest

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Thank 749claudia
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

On the name of the band Hard Rock Hotel Panama Megapolis, please receive our greetings. It is a pleasure to check your comments and know you took time to make them here by this social media. We're very sorry for all these bad experiences during your stay and we consider you must know that we're working hard to fix them...

St Andrews, United Kingdom
Reviewed 17 November 2014 via mobile

Arrived at hotel, staff friendly from the start. Quick check in (although a little confusing as there is a lot of information and our Spanish is extremely poor!) Got a $20 allowance per night to spend to drinks within the hotel which was nice. Food is as expected, standard fare at the pool bar (b.l.t was surprisingly nice) and we...

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Helpful?
Thank dmcl_II
HardRockMegapolisPA, Senior Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Hardrocker we appreciate your feedback. We are very happy to hear you enjoyed your stay with us. We will be expecting you once again at our facilities and make a remarkable rocking stay. Safe trip to Santa Catalina

The Netherlands
Reviewed 17 November 2014

You don't feel special in this hotel when you walk up to the reception, just one of the many. Expect queues and awkward looks from the staff when you try to find your way around. The pool could be smelly at times, maybe from the nearby restaurant (imagine the smell of moldy cheese). We were able to sit on the...

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Thank TravCdeWurld
HardRockMegapolisPA, Senior Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Rock star, Please note we have received your comments and relayed them to concern departments for further reviews. Having you as our main star on our stage compromise every single staff to shine for you, we regret that this was not perceived as expected. Our terrace on AS2 is designed to perfectly accommodate our guests on the benches, canopies...

San Salvador, El Salvador
Reviewed 16 November 2014 via mobile

After reading some of the reviews we were not sure if we made the the right choice,but fortunately we were lucky. Prices were good. The rooms were large and management responded quickly to any problem. The choice of restaurants was great and because it was raining a lot we found ourselves taking advantage of most of the bars and restaurants...

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Thank Phil T
HardRockMegapolisPA, Senior Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

We are happy you did not regret your choice as we are sure our compromised staff attended as the true rock star you are. Wishing you a memorable day!!! Hard Rock Band

Aberdeen, Maryland
Reviewed 16 November 2014

I was at the hotel to attend an event for over 1.500. Once I got to the hotel it took us two to three hours to check in. There were days we did not have toilet paper and towels. Our final bill was wrong and we did not notice until we got home, got charged for a restaurant we never...

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Thank SCPAT119
HardRockMegapolisPA, Senior Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

Dear rockstar We appreciate your comments kindly check your invoice for a response from the management.

Scottsdale, Arizona
Reviewed 14 November 2014 via mobile

Truly enjoyed this hotel and convention center. The rooms are very nice, current with technology. The restaurants and bars and live music are big time attractions offering high quality. Do not go to this place if you are looking for a quiet romantic time, however. It is a bit like living inside of a radio. Rock on.

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Thank george t
HardRockMegapolisPA, Senior Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Hardrocker Thank you for your comments we greatly appreciate your feedback and we are glad you enjoyed your stay as expected.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
One of Latin America's hottest destinations just got even hotter. In the heart of Panama you will find the spectacular Hard Rock Hotel Panama Megapolis. This breath taking sixty-six story tower invites you to come and experience where rock star service meets urban chic design - all infused with the passion and irreverence of rock 'n' roll.Located just a few miles from the Panama Canal, this Hard Rock Hotel puts you center stage with breathtaking panoramic views of the city and the Panama Bay.Live like a true rock star in one of our 1453 stylish rooms and suites, then come experience our five exciting bars and four tantalizing restaurants, Ciao, Tauro, Soy, Bazaar. Relax in our Rock Spa(R) or soak in the sun at our infinity pool cabanas.Want more? The hotel is just steps away from MultiCentro Mall and Majestic Casino, offering amazing shopping, restaurants, bars, convention center, and movie theater.The show is about start...Are you ready? ... more   less 

Additional Information about Hard Rock Hotel Panama Megapolis

Address: Avenida Balboa con Multicentro, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: $187 - $734 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Panama Megapolis 4.5*
Number of rooms: 1463
Reservation Options:
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Also Known As:
Hard Rock Hotel Panama Megapolis Panama City
Hotel Style:
#9 Spa Hotel in Panama City
#13 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Panama Megapolis staff and other travellers.
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Questions? Get answers from Hard Rock Hotel Panama Megapolis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get an ocean view, as hight as you can”
 of 5 bubbles leandrobrea, 22 Nov 2016 | Read review
“Request an upgrade or a theme room.”
  • King Size Bed Suite - Very spacious and two TV's
  • View from hotel room. Amazing
  • Room is bigger than some peoples apartments
  • Another view from hotel room.
 of 5 bubbles trout600, 22 Nov 2016 | Read review
“Balconies are only on Pacific view. 30th and up affords great views and less traffic noise.”
 of 5 bubbles EdM733, 19 Nov 2016 | Read review
“Always ask for an upgrade basic rooms suck!”
 of 5 bubbles drchavezobgyn, 16 Nov 2016 | Read review
“rooms 3411 or 1713 have amazing views. find something overlooking the ocean and cinta costera”
 of 5 bubbles oriele, 15 Nov 2016 | Read review
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