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The Westin Panama

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476 Reviews from our TripAdvisor Community

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Showing 223: English reviews
New York, New York, United States
Reviewed 3 days ago NEW

Booked one night at the end of our trip before heading to the airport. We have stayed in the Old City before but this time wanted something a little quieter and with a pool. This hotel was a great find. Closer to the airport but still in the city, it was just what we were looking for. The service was...

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1Thank Ann P
Reviewed 5 days ago NEWvia mobile

We visited the Westin in Panama City for New Years Eve. The hotel is well situated in a great neighborhood. The rooms are clean, nice and very well maintained. The SPG lounge was clean and nice, although choices for breakfast were very limited. The kind folks at the front desk and concierge desk all deserve special mention. They all went...

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2Thank Randall H
Los Angeles, California
Reviewed 1 week ago via mobile

I've stayed at this Westin quite a bit and have been very impressed with the extremely attentive service. Chiara checked me in at the front desk and is always so cheerful making sure I have an excellent stay. The whole front desk staff has immediately taken care of any issues or questions that I have and are always so friendly....

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2Thank Taylorvmiller
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Thank you Taylorvmiller, We love to hear about our guests' stay, especially when they are wonderful comments like yours. We are glad everyone in our staff provided you with the friendly, personal and attentive service we always look to give to our guests. Chiara, Elizabeth and the rest of our staff will be delighted to hear about your review. Thanks...

Reviewed 1 week ago

We spent new years eve here. Staff were very friendly, The pool on the roof with a nice view. Best place to relax. Chiara an her workgroup outstanding. Best breakfast to star 2017!! Hope to come back again...

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Thank Juan R
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear Juan, It was our pleasure to host you during New Years. We are happy to see you enjoyed the privacy and relaxed area in our rooftop pool as well as our international breakfast buffet. We hope as well to see you soon!

Reviewed 1 week ago via mobile

I only stayed for a few days. But let me tell you everyday I spent as a guest there they always treat it me like family. And that's the reason this hotel and staff are so unique!. The front desk team (and I'm sorry for not remembering all of you) Bertha,Daniel,Chiara and everyone else who where always there making sure...

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Thank MrBeen998
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear MrBeen998, We are glad to hear we made you feel at home during your short visit with us. Our staff strives to provide a warm personalized service to our guests are they will be delighted to read your comments and recognition. Thank you for choosing us and we hope to see you soon!

Reviewed 2 weeks ago via mobile

A Very nice modern hotel with a beautiful rooftop pool. Located in Costa DEL Este which is a little more quiet than some of the other places downtown. Very friendly and helpful staff and helpful staff. Chiara at the front desk continually pointed us in the right directions :)

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Thank Martin F
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Thank you Martin, It delights us to hear your stay was great! Our location is indeed separated from the hustle of the city by just a 5 min car ride away. We're very happy our staff, especially Chiara, left a great impression with her service.

Reviewed 2 weeks ago

We loved this place as we didn't have much planned and enjoyed relaxing by the rooftop pool quite a bit. It's in the Costa Del Este which is a nice enclave closer to the airport and away from most of the noises and smells of downtown, but easy to get to. We had a beautiful room on the 17th floor...

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Thank Jim L
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear Jim, Thank you for sharing your comments with us. We are very glad to hear that your stay with us great, conveniently aided by our location just outside of the hustle of downtown. We're also happy you enjoyed our Chef's creations as well as our the comfort of our rooms and attention of our staff. We will look into...

Austin
Reviewed 2 weeks ago via mobile

Good service, nice room and great location. Staff was friendly and were helpful assisting us and our 3 kids. Restaurant food was good but a bit pricey. Nearby restaurants offer good food for better price. Room rates were pricey but overall experience was good and will come back in the future.

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Thank vmvasquez
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Thank you vmvasquez, We are very happy to hear about your recent stay at our property. Our staff service and hotel facilities are the perfect complement to our location. We are glad you enjoyed the several restaurants and places to visit in the neighborhood. We will be waiting for your next visit.

Houston, Texas
Reviewed 2 weeks ago

The best international standards from friendly staff. Panama is not recognized for its customer service but the Westin Costa del Este changes all that. Comfortable and clean facilities with smiling faces from the staff make for a care free stay. Modern, comfortable rooms with great beds, bedding, storage and bathrooms provide for your every need. Good breakfast buffet and evening...

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Thank PDHouston
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Hello PDHouston, We are delighted to hear your stay was wonderful. Thank you for noticing our staff's responsive and personal attention to your needs. Our rooms, public areas and menu options are all designed with your comfort and wellness in mind. As you mentioned, our location is great to avoid the loud hustle and fumes of the city complemented with...

California
Reviewed 2 weeks ago via mobile

After a horrifying stay at the Marriott Executive Suite, we had to cancel there to move to Westin. As a tourist town, Panama City dies not have any first class hotels. This Westin is your best choice with all the expectation of calmness, cleanness, comfort and services. I recommend this location.

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3Thank MdMontaigne

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Panama is ideally situated in Costa del Este, a premium lifestyle development with corporate offices, real estate projects, and recreational areas. Corredor Sur (Southern Corridor) connects this upscale area to downtown and the airport. Make time for a WestinWORKOUT(R) Fitness Studio session, a swim in the pool, or an indulgent Sensory Spa treatment. Eat well in the restaurant and snack bar. Inspire others in our meeting spaces that are complemented by a business center and an executive lounge. ... more   less 

Additional Information about The Westin Panama

Address: La Rotonda Avenue | Costa del Este, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: $213 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Panama 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
The Westin Panama Panama City
Hotel Style:
#1 Spa Hotel in Panama City
#2 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Panama staff and other travellers.
6 questions
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Maryland
over a year ago
Panama
over a year ago

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Questions? Get answers from The Westin Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Order an Executive Club room which is on the 17th floor with great view and great service”
 of 5 bubbles , 2 Jan 2017 | Read review
“SPG floors are 'supposed' to be better. I was on it for two weeks. You cannot use the Exec lounge till your SPG Platinum.”
 of 5 bubbles BilalMasood, 29 Nov 2016 | Read review
“corner suites are large and sunny”
 of 5 bubbles anerig27, 12 Oct 2016 | Read review
“Per my conversation with other guest, perhaps you want to avoid rooms close to the elevators if you're sensitive to the noise.”
 of 5 bubbles MyTripsExp, 12 Oct 2016 | Read review
“Rooms on the left side from the entrance have a view to an office building”
 of 5 bubbles JulianF291, 2 Oct 2016 | Read review
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