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Extended Stay America - Annapolis - Admiral Cochrane Drive

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Traveller (34)
Room & Suite (24)
Dining (1)
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Overview
  • Excellent40%
  • Very good15%
  • Average10%
  • Poor9%
  • Terrible26%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (130)
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All reviewslong term stayan excellent place to stayhotel is cleanthe hotel managerspecial thanksenjoyed my stayannapolis areaesagabbydowntownpet
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21 - 25 of 130 reviews
Reviewed September 30, 2017

This property is so poorly managed, I'm amazed it is still in business. The outside of the building looks fine, but that is as good as it gets. I reserved a block of rooms for a work trip on June 29. Upon arrival on 21...More

Thank Strngebrew
Response from 00esa, Manager at Extended Stay America - Annapolis - Admiral Cochrane DriveResponded October 2, 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Please be assured we will take the necessary actions to ensure this is properly addressed. Hotel Management

Reviewed September 26, 2017

Terrible experience here, my skin is crawling just thinking about it. Was able to check in early only to be placed in a room with broken AC. Front desk staff basically ignored our pleas to move for over 90 mins, finally the maintenance guy moved...More

Thank Theresa M
Response from 00esa, Manager at Extended Stay America - Annapolis - Admiral Cochrane DriveResponded September 27, 2017

Theresa, thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our sincere apologies. Please be assured that we are...More

Reviewed September 22, 2017 via mobile

This hotel does not appear to be well managed. Arrived at my room only to find out that the air conditioner did not work. Moved to another room with a working air conditioner. We ran out of toilet paper that night. In the morning I...More

Thank Dan G
Response from 00esa, Manager at Extended Stay America - Annapolis - Admiral Cochrane DriveResponded September 22, 2017

Dan, thank you for your staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and...More

Reviewed September 21, 2017

Made a reservation for 4 nights in Annapolis. The web site advertised under "what you'll find", a fully equipped kitchen. Kitchen was not fully equipped--it had no plates, silverware, or glasses. Advertised as a "non-smoking room. The room smelled like smoke. The bathroom door would...More

Thank Mike O
Response from 00esa, Manager at Extended Stay America - Annapolis - Admiral Cochrane DriveResponded September 24, 2017

Mike, we are so disheartened to read your review and truly regret the inconvenience caused. Please accept our sincere apologies for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our management team is...More

Reviewed September 9, 2017

All parties there are vested in insuring your stay is great. This is not a fulls ervie hotel but the personnel there, Patrick the manager, Salina and Lauren and always friendly and if you need something, they have it or will get it. Can't be...More

Thank Paripassou
Response from 00esa, General Manager at Extended Stay America - Annapolis - Admiral Cochrane DriveResponded September 10, 2017

Thank you for choosing to stay at Extended Stay America. We are delighted to read you loved the comfort of your well-appointed room and enjoyed the service provided by Patrick, Salina, and Lauren. Your compliments will be shared. It was a pleasure hosting you, and...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$91 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$91 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (34)
Room & Suite (24)
Dining (1)
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Room Tips
"I would say that all floors have unobstructed views and are fine."
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"Avoid this one. Overpriced and NO service. Management awful."
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"I like second or third Floor so I could open my windows"
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"3rd floor overlooking the entrance was not bad."
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