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Crowne Plaza Annapolis

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Crowne Plaza Annapolis
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531 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Annapolis
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Showing 523: English reviews
Upstate, NY
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 October 2016

We got a free room with our points which we could only use here or the Holiday Inn and it was full. Reading the reviews I have to admit I was nervous. Honestly, there is absolutely nothing wrong with this hotel. The lobby is beautiful, parking is fine, and it's close to everything. The room was decent - not fabulous... More 

Helpful?
1 Thank lynchmom
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete the survey. We appreciate you giving us the chance to serve you. Thank you for choosing to stay with us at the Crowne Plaza Annapolis. We hope to see you soon again. Have a lovely day. Thank you Elsa More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2016 via mobile

The not so good is the wallpaper is splitting, my sheets had dirt stains, and the furniture was old. There were even initials carved into the desk. The good is the bed is comfortable and the bathroom was clean.

Helpful?
Thank Alison H
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Have a lovely day.... More 

Travellers are raving about these Annapolis hotels

2 reviews
Reviewed 27 September 2016 via mobile

From the second we walked through the door, this was a beacon of light after a long and treacherous journey. We traveled over 1000 miles due to a death in the family and arrived at another hotel, which was the absolute worst hotel experience we ever had. We couldn't bear it so we had to leave and I decided to... More 

Helpful?
Thank Autumn S
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, Thank you so much. We appreciate you taking the time to complete the survey. We are thrilled to learn that you enjoyed your stay at the Crowne Plaza Annapolis. We are glad that everything worked out for you and Al was able to take care of you and your family. We hope to see you soon again.... More 

Rockville, Maryland
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 September 2016

I stayed here back in April after a very long day of my work in Annapolis. I paid about $115 for the room which I thought was reasonable considering it is Annapolis. I checked in around 2 AM and as I was making my way to my room, I noticed how dark, old, and soiled the hallway carpet is. The... More 

Helpful?
Thank Abbey0622
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level... More 

Philadelphia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2016

I was responsible for coordinating a business meeting requiring hotel rooms, meeting rooms and lunches. Ashli was our event coordinator and was very patient with my detailed questions and concerns leading up to the event. We were given the Admiral meeting room which is a beautiful room, was a perfect size for our group, has an abundance of natural light... More 

Helpful?
Thank JoyDeVoyage
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete the survey. Your feedback is very important to us. We appreciate it. I will let Ashli and Vince know about your comments. I'm sure they will be very happy to see this review. On behalf of our entire staff I thank you for having the event in... More 

Morgantown, West Virginia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016

Reception was very friendly and helpful. The location of the hotel is great and close to the places that we intended to visit. The environment was very quiet and clean, and my kids enjoyed the indoor pool very much.

Helpful?
1 Thank SoftPig
Virginia Beach, Virginia
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2016 via mobile

My family and I stayed here for a recent wedding in Annapolis. As only one exit away from downtown Annapolis it was very convenient. Amenities including the room were excellent. The bed was superb. Overall the hotel was clean and up to date. The staff was friendly and available if needed.

Helpful?
Thank stevervb
Pennsylvania, USA
Level Contributor
151 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 12 September 2016

We stayed at the Crowne Plaza for one night while in Annapolis shopping for a boat. The room was very nice and clean. The staff were friendly and the lobby area was very welcoming- we especially enjoyed the cold, fruit-infused water upon arrival. We did not eat at the hotel as it is quite expensive and there are so many... More 

Helpful?
Thank TropicalLover
Vienna, Virginia
Level Contributor
723 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 523 helpful votes
Reviewed 12 September 2016

Reception was very helpful and friendly. The lobby area appealing and quite nice. Our room was comfortable and provided a good nights rest. It didn't quite live up to my expectations of a Crowne Plaza but mostly I think it just needed freshening. If the soiled carpeting was replaced, I would probably say 4 stars. This is another time I... More 

Helpful?
1 Thank fiamma11
IHGService, Guest Relations Manager at Crowne Plaza Annapolis, responded to this review

Dear fiamma11, Thank you for your feedback regarding your stay at Crowne Plaza Annapolis, MD. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the front desk service as well as the room. However, we’re sorry we fell below your expectation regarding the carpet cleanliness. We will... More 

Columbus, Ohio
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 September 2016 via mobile

This hotel is nice in terms of lobby and service. But it is too cheaply made in that the walls are so thin that I had the worst night of sleep in as long as I can remember. I was put in a room with an adjoining room so we had a connecting door. The couple next door came in... More 

Helpful?
1 Thank Jess G
IHGService, Guest Relations Manager at Crowne Plaza Annapolis, responded to this review

Dear Jess G, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. I am happy to know that the cleanliness of the hotel and the level of services received are up to par. However, we sincerely apologize for any inconvenience the noise challenges... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Our hotel is located near the excitement of downtown and historic Annapolis. We are located within walking distance to restaurants and shopping at Westfield Annapolis Mall. In Downtown Annapolis enjoy attractions like shopping, historic attractions and waterfront restaurants. Guests can enjoy remarkable amenities like room service, 24 hour fitness center, sundry shop, indoor pool, Jacuzzi,complimentary high speed Internet and Annapolis Bar and Grill. ... more   less 

Additional Information about Crowne Plaza Annapolis

Address: 173 Jennifer Road, Annapolis, MD 21401 (Formerly Sheraton Annapolis Hotel)
Region: United States > Maryland > Annapolis
Price Range: $129 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Annapolis 3.5*
Number of rooms: 196
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Also Known As:
Sheraton Annapolis
Annapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Annapolis staff and other travellers.
5 questions
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Questions? Get answers from Crowne Plaza Annapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room NOT facing the interstate.. quite loud otherwise”
 of 5 bubbles Gabrielle71, 8 Nov 2016 | Read review
“Cheesecake Factory nearby, Green Turtle, Famous Dave's, etc.”
 of 5 bubbles jani222, 2 Nov 2016 | Read review
“Rooms facing the front parking lot would be the quieter.”
 of 5 bubbles JoyDeVoyage, 19 Sep 2016 | Read review
“My kids love the indoor pool!”
 of 5 bubbles SoftPig, 13 Sep 2016 | Read review
“There wasn't much traffic or noise on the 6th (top) floor”
 of 5 bubbles TropicalLover, 12 Sep 2016 | Read review
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