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Hotel UMass

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Hotel UMass
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441 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Hopkinton, Massachusetts
Reviewed 10 June 2014

I stayed two nights last week during the UMass Amherst New Student/Parent Orientation program on campus. Every single hotel employee proactively greeted me courteously, the rooms were very clean and my room had been recently redecorated very attractively. I ordered room service my second evening around 8:30 p.m. The food was very good, arrived within 15 minutes of my call...

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Helpful?
Thank Arthur F
Chicago
Reviewed 7 June 2014

The last time I was in a room at Hotel UMass was in the late 1970s. I don't remember much about it because it was just one stop amongst many during a Saturday night party-crawl. After all, it was Zoo-Mass. I returned some 40-years later, as an upstanding citizen, and was pleasantly surprised with this hotel. 1. The staff was...

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1Thank SeamusDad
Long Island, New York
Reviewed 29 May 2014

Great rooms and service but the parking garage is not for the physically challenged. There is no drive up to the lobby and the location is a little confusing. That said, the service was 5 star all the way and the rooms were great! The desk people were very friendly and the staff as well.

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Thank Jerry B
cape cod
Reviewed 14 May 2014

My family and I just got back from staying at the hotel for our daughters graduation from UMASS. Everyone from the garage attendant to the front desk to housekeeping was outstanding. I highly recommend anyone to stay there. The location was great and breakfast in the morning was enjoyable. Very clean and when we asked for extra towels it was...

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Thank stone13060
Laconia, New Hampshire
Reviewed 13 May 2014

Must say I was very impressed with the hotel especially considering it was graduation weekend. Check in was great they reviewed all options (which sometimes you do not get when it is busy) for the weekend very nice cookies and beverage station to enjoy. room was clean and as usual a great bathroom. Breakfast was very nice plenty of items...

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Thank Mark R
Belmont, Massachusetts
Reviewed 6 May 2014

Loved this hotel! I stayed in this hotel with my mom when she visited on business. The room was a nice size, very clean, and the bathroom was lovely as well. Everything was simple but orderly. The location was ok, the campus of UMASS is under construction so it was a bit hard to et around in a car, but...

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Thank Cecelia B
Hackensack, New Jersey
Reviewed 28 April 2014

My daughter and I stayed at the hotel while on a tour of colleges; UMass was one of our stops. I travel a lot for business so I am familiar with how much hotels cost & what you can expect at different price levels. I have both positives & negatives to share. Staff - very friendly & helpful. I only...

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1Thank NJ_business_traveler
southern california
Reviewed 16 April 2014

Stayed here one night while visiting U Mass Amherst. Everything about the stay was great. There was a hotel person waiting by the door to the garage who helped with me with luggage. Check in was speedy. I had a quiet room on the end of the hallway. Temp was good, bed was fine, room was clean and somewhat recently...

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Thank businesstraveller2
connecticut
Reviewed 7 April 2014

We stayed here on an "accepted students day" visit at the college for our daughter. The room was very clean and comfortable. We enjoyed room service and loved the large glass enclosed shower. The free breakfast was healthy with choices of fruit, cereal, yogurt, and oatmeal. When a member of our party became ill, the staff was very accommodating and...

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Thank gibsonConnecticut
Perry Hall, Maryland
Reviewed 9 March 2014

Great location! We were in town for a lacrosse camp and decided to try this hotel. It was very clean, very comfortable, and very convenient. And a little costly. We didn't mind since it is a training hotel, but don't assume luxury based on price. It was comfortable and perfect for our needs. I would recommend to anyone staying I...

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Thank Laxmom3kids

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more   less 

Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003-9243 (Formerly Campus Center Hotel)
Region: United States > Massachusetts > Hampshire County > Amherst
Price Range: $192 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel UMass 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Hotel UMass staff and other travellers.
3 questions
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Wokingham, United Kingdom
over a year ago
11 months ago
over a year ago

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Questions? Get answers from Hotel UMass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the elevators are noisy.”
 of 5 bubbles gerryornecpa, 30 Nov 2016 | Read review
“Had room with queen bed and it was a bit small. Only a shower in the bathroom, no tub”
 of 5 bubbles Valuinvst, 31 Oct 2016 | Read review
“High floors have great views of campus”
 of 5 bubbles roulhack, 15 Oct 2016 | Read review
“None really. I was in a normal room. I would avoid rooms near the elevators. Ice machine is noisy and in the open quad.”
 of 5 bubbles SCBulldog, 18 Aug 2016 | Read review
“We asked not to be near the elevator as others on tripadvisor said that would be noisy.”
 of 5 bubbles spellboundmom, 16 Aug 2016 | Read review
5 of 5