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Hotel UMass

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1 room 2 adults 0 children
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Hotel UMass
Hotel UMass
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442 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Bergen County, NJ
Reviewed 16 August 2016

So, UMass campus isn't scenic. However, there are very few hotels in this area. Room wasn't huge, but everything was new. The tv was flat, large, mounted and had an excellent picture. There was keurig coffee/tea maker in the room. The room could have used easier access to charging outlets. The breakfast had excellent fresh pastries and I enjoyed the...

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Thank spellboundmom
san francisco, ca
Reviewed 12 August 2016

I chose this hotel because unlike some of the more quaint area options, it said it had a fitness center. My daughter and I were touring Amherst College. Well the fitness center is closed during the summer. So we were stuck in this breathtakingly ugly building for no reason. The room was unobjectionable but this was no bargain given the...

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Thank Robin W
Philadelphia, Pennsylvania
Reviewed 11 August 2016

We booked here to visit Amherst College. It was perfect for that. Very close to that campus. Serves a very simple breakfast but mostly organic, so nice enough. Rooms and bathroom very clean. Staff very friendly and helpful. I arrived late with my 2 teen girls and the parking garage was eerily empty of attendants, and the elevator was not...

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Thank PhilaMomma P
Reviewed 11 August 2016

We stayed in the summer and it was just right for us. Rooms are definitely not roomy, but they are big enough for 2. Neat and clean, recently remodeled. Wall mounted TV, spring water, keurig machine with coffee, hair dryer, makeup mirror, etc. No bath tub, was not indicated in reservation, not a big deal for me, but for others,...

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Thank Katie D
Somerville, Massachusetts
Reviewed 31 July 2016

I always like to have a pub directly at the hotel when I travel. They have a pub but it is only open when college is in (full) session. This should be made more clear when booking. They do have 8 (more ??) restaurants directly inside the hotel but when checking in, the staff should alert guests that they literally...

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Thank rectionhughg
Long Island, New York
Reviewed 20 July 2016

I have attended the New England Camera Council Conference for many years. We were arriving a day ahead and were able to get a room at the hotel. It was a comfortable room, we were 3 people, had a rolling bed. This was not the best arrangement as there was not much room for the bed. They did have a...

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Thank Roni C
Reviewed 18 July 2016

I guess I was expecting a bit more from a hotel that was given such high ratings by other folks that stayed there. I do travel quite a bit for business and have stayed at places that were significantly better for the same price. The hotel rooms looked more like a hospital. The breakfast was stale with no variety. The...

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1Thank Michael R
Reviewed 14 July 2016 via mobile

Great place to stay for UMass New student orientation. Could not have had more convenient location. As a hotel, it's ok, beds and pillows could be more comfortable, but staff is pleasant and they try to be accommodating. Hoping to stay there again for family weekend in October.

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Thank cgood243
Managerallen, Manager at Hotel UMass, responded to this review

Good afternoon, Thank you for sharing your experience here at Hotel Umass during your recent stay. Our goal is to ensure that your time with us is comfortable and memorable. We look forward to your next visit. Kind Regards

Edinburgh, United Kingdom
Reviewed 13 July 2016

I agree with another reviewer who commented on the ugliness of the building. Also we were a bit apprehensive when we walked out of the multi-storey car park straight into a working part of the university campus. Our fears were unfounded and the hotel room was comfortable and modern. The staff were very efficient and the breakfast fine. Very good...

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1Thank Jane2806
York, United Kingdom
Reviewed 11 July 2016

Family visit to my alma mater, UMass Amherst. The service was really good, from the handy parking under the hotel, with the concierge on hand to give directions, through checking in. The rooms we got were high quality, with very comfy beds (though only doubles, so a little small.) The location is right in the middle of campus and a...

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1Thank MPhillips76

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more   less 

Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003-9243 (Formerly Campus Center Hotel)
Region: United States > Massachusetts > Hampshire County > Amherst
Price Range: $198 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel UMass 2.5*
Number of rooms: 116
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Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Hotel UMass staff and other travellers.
3 questions
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Wokingham, United Kingdom
over a year ago
over a year ago
over a year ago

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Questions? Get answers from Hotel UMass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the elevators are noisy.”
 of 5 bubbles gerryornecpa, 30 Nov 2016 | Read review
“Had room with queen bed and it was a bit small. Only a shower in the bathroom, no tub”
 of 5 bubbles H8680JQbillf, 31 Oct 2016 | Read review
“High floors have great views of campus”
 of 5 bubbles roulhack, 15 Oct 2016 | Read review
“None really. I was in a normal room. I would avoid rooms near the elevators. Ice machine is noisy and in the open quad.”
 of 5 bubbles SCBulldog, 18 Aug 2016 | Read review
“We asked not to be near the elevator as others on tripadvisor said that would be noisy.”
 of 5 bubbles spellboundmom, 16 Aug 2016 | Read review
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