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SpringHill Suites Boston Andover

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206 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Boston Andover
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Showing 195: English reviews
Reviewed 4 September 2016

As per the norm with most Marriott properties, this hotel was excellent. We stayed on the way from Maine back to PA. The room was spacious enough for all 5 of us (2 beds and a pull out couch. The buffet was also decent quality and the pool was open late. I used my free night with my Marriott card...

Thank Mark L
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for staying with us on your way back from Maine. Glad to hear you enjoyed the hotel and we look forward to seeing you back again soon!

Reviewed 29 August 2016 via mobile

Stayed here on way to Maine where we were looking for a hotel that was nice, good location, and clean it fit the bill. Prices in New Hampshire were sky high or sold out so this worked out out well for us. , close to Boston I93/95 to 495 minutes from New Hampshire border. Very friendly staff, clean and quiet....

Thank michellemM3971OX
Reviewed 28 August 2016 via mobile

I can't say enough about my stay at this hotel. We were there for a hockey tournament, which I know no hotel loves, but they handles us perfectly :) I had a big issue with my first room. I'm understanding, I know sometimes stuff happens that is out of control of the hotel. They took charge, fixed the issue, had...

Thank JillTremblay
Windsor, Connecticut
Reviewed 24 August 2016

We stayed here just passing through on our way to Maine. The front desk ladies were very nice, we had ordered dinner late and they allowed us to eat in the breakfast area which was great since we had really small kids and we knew they would make a mess in the rooms! Pros of this hotel: beds- they were...

Thank jmcfarland84
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you so much for sharing your feedback about your recent stay with us. Glad to hear that the front desk staff and breakfast met your expectations. Sorry to hear that the placement of the older ac unit distracted from a good night's rest. We are currently working with the owners to update the units. Hope you enjoyed your time...

Cary, North Carolina
Reviewed 17 August 2016 via mobile

The staff are nice and the hotel is clean enough. However, the building itself is cheaply constructed. You can tell as you can hear every step the person in the room above you takes. In the evening, in the morning, all I hear is the creaking floor and accompanying footsteps. I can also hear and smell everything (yes bathroom stuff)...

Thank PIannacchione
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for taking the time to review your recent experience at the SpringHill Suites Andover. I apologize that we did not meet your expectations. I appreciate you letting me know about the issues you experienced in your guest room. Thank you again for your comments and if you would like to discuss your stay in further detail please do...

Bangor, Maine
Reviewed 15 August 2016

We stayed here at a group rate when attending an event nearby. It's a good basic Marriot suites hotel. However, it's kind of out of the way (in an industrial park setting), though it's close to I-93 for travelers. Our room with king bed was nice--comfy bed, nice linens--but the design was a bit tight. The closet and foot of...

Thank pemquid
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for taking the time to review you recent stay. I am glad you found the staff friendly and helpful. My apologies about the issues you experienced with getting connected to the internet. I have gone ahead and escalated the issue to our service provider. Thank you again for your feedback and I hope you stay with us when...

Reviewed 12 August 2016

I was staying in SpringHilll Suites for 5 nights. It was very close to my office so for taht reason I selected this. The exterior is very beautiful and the location is great; a lot of nature, close to the river and away from the traffic, but still close enough to the highway. The room was ok, but I didnt...

Thank Bob R
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you so much for taking time to share about your recent experience. We appreciate your comments about the friendly staff and cleanliness of the hotel. SpringHill Suites hotels do not have an restaurant or bar. If you are looking to relax after a day at the office, we do sell beer and wine from the front desk. The Courtyard...

Reviewed 9 August 2016 via mobile

Met friendly staff and very clean and well kept room, lobby and surrounding. Didn't try the pool but it looked in good condition. Complimentary breakfast was sufficient but not outrageous. Free wifi works good and free self parking. I will easily stay here again.

Thank Ronnie I
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for taking the time to review your recent stay with us. Cleanliness and service are our top priorities, and I'm happy to hear both of them exceeded your expectations. Look forward to welcoming you back to the hotel when your travels bring you back to Andover!

Auburn, New York
Reviewed 7 August 2016

This hotel isn't really near anything so you need a car if you are there. It is right off I-93 and easy to get to. It is in more of an industrial park but the nice thing is that is is far away from any major traffic. The beds are comfortable and there was a small fridge, sink and microwave....

Thank Shelly C
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for staying with us at the Andover SpringHill Suites by Marriott!! I am delighted to hear you found the room comfortable and that you enjoyed the separated bathroom area- makes getting ready with multiple people that much easier! Saturday afternoon National Grid experienced an outage that impacted electric service to about 100 customers in the local area. Power...

Reviewed 26 July 2016 via mobile

It was very clean and new. The personnel is very good. It includes hot breakfast and it was great. Perfect for families with children. It has a small but nice gym that open 24 hours. Its a quite and nice area in Andover. The pool is indoor and open until late. Its a great hotel to stay

Thank Acaraballo
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for taking the time to share your comments about the hotel staff and breakfast. I am happy to hear you enjoyed our quiet location in Minuteman Park. We hope to see you again when your travels bring you back to Andover!

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites Boston Andover

Address: 550 Minuteman Rd, Andover, MA 01810-1044
Region: United States > Massachusetts > Andover
Price Range: $159 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Boston Andover 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Springhill Suites Boston Andover Hotel Andover
Springhill Suites Andover
Hotel Style:
#1 Romantic Hotel in Andover
#4 Business Hotel in Andover
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Boston Andover staff and other travellers.
1 question
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Philadelphia, Pennsylvania
3 months ago

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Questions? Get answers from SpringHill Suites Boston Andover staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the top floor to avoid the creaking ceiling problem”
 of 5 bubbles TravelswithmyTeen, 11 Jun 2016 | Read review
“Stay away from the lobby area”
 of 5 bubbles mey1448, 12 Apr 2016 | Read review
“ask if any special parties or groups have booked and then ask to be on a different floor and possible a different end of the building.”
 of 5 bubbles joanr876, 9 Apr 2016 | Read review
“Anywhere I quess.”
  • Nice clock and iPad charger.
  • Close up of sink area.
  • Fridge and microwave.
  • Desk and chair.
  • Tv a little small but was fine.
  • Sink, coffee, cabinet.
  • Nice comfy bed
  • Separate sink area
 of 5 bubbles Steamer65, 28 Mar 2016 | Read review
“Good luck. Just hope you don't stay during the many family events going on in the area.”
 of 5 bubbles cardinal, 26 Feb 2016 | Read review
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