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Homewood Suites by Hilton Boston/Andover

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Homewood Suites by Hilton Boston\/Andover
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384 Reviews from our TripAdvisor Community

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Showing 372: English reviews
NJ, United States
Reviewed 17 February 2016

This hotel met all our needs. Our room was very clean and comfortable. Checkin and checkout was easy and fast. The staff was friendly. The breakfast had many choices and satisfied us as well as our kids.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Sarah L
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Thank you so much for including us in your trip! Thank you for your kind words! -Mike

Rollinsford
Reviewed 9 February 2016

Quick and easy check in. Heater in the Living Area of the suite was non functional, only blew cold air. Room stayed warmer if I just left the system off--no biggie because there is a separate thermostat/heater in the bedroom which worked fine. The TV in the living room did not work either, again, no problem because the bedroom TV...

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Helpful?
Thank mll68
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear mll68, Thank you for your kind words about our hotel and also for writing about the couple of shortcomings too. I wish we could have turmed the OK stay into an AWESOME visit. We do usually have fresh fruit at breakfast (Bananas, Apples and Oranges) but I wonder if we underestimated the demand during the dates of your stay...

Washington DC, District of Columbia
Reviewed 4 February 2016

I did an online check-in to save time when actually arriving at the hotel. Alas, the lone desk clerk was on the phone. Fortunately, she did ask her call to hold. Then she asked me "Are you the taxi driver?" Do taxi drivers normally wear a dark suit, white shirt, and red tie? I replied, "No, I'd like to check-in"....

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Helpful?
Thank HiltonDiamondMan
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear HiltonDiamondMan, Our apologies for the reception you received upon your arrival and for the comment. I'm sure a simple "Welcome, how may I help you?" would have worked a bit better. We've instructed our team to go with that. I think the spririt of the license picture may have been an attempt to be complimentary, however, it should have...

Sparta, New Jersey
Reviewed 31 January 2016 via mobile

Location is perfect. Lobby, grounds, and room were super clean and appeared to have been recently updated/renovated. Wonderful breakfast. Quiet location and very safe. The staff made me feel welcome from check in to check out. Will definitely return.

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1Thank David W
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear David W, I read your review to our team the other day and the smiles on their faces was absolutely priceless. Seeing this means we did our jobs well and we really appreciate that! we hope to see you in future visits! Thank you so much!!

Homer
Reviewed 16 January 2016

If you are looking for a place that is clean, comfortable, well maintained, and nice caring staff, this is that place. Really no complaints. The lady working in the breakfast area may overwhelm you with her beaming joyousness.

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Helpful?
Thank Boomerang025
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear Boomerang025, Thank you so much for your kind words about our hotel! We appreciate your awesome feedback about our hotel. Thank you for including staying with us part of your recent visit! Sincerely, Mike

Munich, Germany
Reviewed 16 January 2016

Having a lengthy stay at this property I was enjoying the options of not needing to use plastic knifes, forks, spoons and plates. Interesting to see people so much being used to plastic that it is their preferred choice - not having the need to take it on the road for example. Unfortunately there is a different group working on...

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Helpful?
Thank Markus F
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear Markus F., Thank you for your feedback concerning our weekend use of breakfast plate ware, cups and silverware. We are very conscious of environment needs including using recycled products and water conservation for example. We adhere to Hilton's Light Stay environmental program. We wanted to let you know that your feedback DID NOT go ignored. On the weekends, guest...

Asheville, NC
Reviewed 11 January 2016

I had fired this hotel last Spring after a bad stay, but needed a last minute stay and nothing else in the area was open, so I returned in December. They have high staff turnover, as evidenced by three GMs in the last 12 months. Still, the breakfast is great and the location safe. With some investment from Hilton, and...

Review collected in partnership with Homewood Suites by Hilton
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Thank Lin C
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear Lin C, We appreciate having a second chance with you. Thank you for that opportunity. Unfortunately, as sometimes happens in our industry, we had a time where some of our hotel family members decided to leave "the nest", including 3 General Managers. These occasions are usually extraordinary events and does not reflect a 'norm'. I am happy to tell...

Paso Robles, California
Reviewed 8 January 2016

Nice Homewood Suites - easy to get to from the Highway and with plenty of parking. Good value for the price. The 2 room suite is great, and allows you to work in a separate room from the bed. I had a very quiet room. The breakfast in the morning was very good - with many different choices, although the...

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Thank pasowine
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear Pasowine, Thank you so much for making staying with us part of your trip to our area. We appreciate your kind words about our hotel very much. Thank you so much!! We hope to see you again! Sincerely, Mike

Austin, TX
Reviewed 2 January 2016

Stayed 4 nights thru Christmas break. Nice size suites with small kitchenette, Free breakfast with friendly staff. Located off main road but close to highway so easy access but no road noise. Small shop for supplies - no bar on property.

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Thank Sidewinder192
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear Sidewinder192, Thank you for making us part of your stay over the Christmas break. Thank you for your kind words about our hotel. When you have the opportunity to come back, please see our Front Desk about purchasing beer and wine there. While we do not have a bar, we have beer and wine for sale for guests staying...

Andover, MA, United States
Reviewed 29 November 2015

If you want to feel at home this is the place. It is a rare event to stay at a hotel and feel at home. The staff is outstanding. Very attentive. The lady working in the breakfast are is like someone's old fashioned mother. You feel like she has known you for years.

Review collected in partnership with Homewood Suites by Hilton
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Thank Ralph L L
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear Ralph, Thank you so much for your feedback! To say we made someone feel at home is the highest compliment we can receive. We appreciate that greatly! Thank you so much!! Mike

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Homewood Suites by Hilton Boston/Andover, an extend stay Boston hotel. Our all-suite hotel is located near downtown Boston and Logan and Manchester airports. Enjoy easy access to I-93, Routes 95/128, and the Massachusetts Turnpike (I-90). Nestled in the quiet, wooded Merrimack Valley, our Andover, MA hotel is a gateway to many New England activities. If you want to attend a Red Sox game, we’re just 30 minutes from downtown Boston. Take a short drive to the historic cities of Lexington, Concord, and Salem. Business travelers will appreciate our proximity to many Boston-area corporations and office parks.Relax or catch up on work in a suite that features a separate living room with a sleeper sofa, work and dining table, TVs in each room, and premium cable channels. Prepare dinner or snacks in the fully equipped kitchen. Plunge into the seasonal outdoor pool or work out in our fitness center. Buy a cold beverage in our hotel convenience store.Check emails with free high-speed internet access in each suite or our business center. Host a business meeting or event for up to 50 people. Wake up to a hot full breakfast served daily, and unwind at the end of the day with evening dinner and drinks* served Monday through Thursday, both included in your extended stay in Boston. For business or leisure, Homewood Suites by Hilton Boston / Andover hotel is your home away from home.*Local and state laws apply ... more   less 

Additional Information about Homewood Suites by Hilton Boston/Andover

Address: 4 Riverside Dr, Andover, MA 01810-1121
Region: United States > Massachusetts > Andover
Price Range: $164 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Boston/Andover 3*
Number of rooms: 82
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Boston/Andover Hotel Andover
Comfort Suites Andover
Andover Comfort Suites
Hotel Style:
#2 Romantic Hotel in Andover
#2 Family Hotel in Andover
#5 Business Hotel in Andover
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Boston/Andover staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Boston/Andover staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Limited ADA rooms -- call ahead and inspect the room”
Bin_travelin_1, 31 Jan 2017 | Read review
“Rooms are very quiet. Hotel is a little bit isolated from crowd and road.”
515dejanb, 5 Dec 2016 | Read review
“Choose another hotel!”
capegirlonthego, 21 Nov 2016 | Read review
“Find another hotel.”
V5175VKwilliamb, 10 Oct 2016 | Read review
“3rd floor rooms have a nice view of the trees (and avoid the parking lot)”
kurtandmar, 1 Oct 2016 | Read review
5 of 5