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Homewood Suites by Hilton Boston/Andover

4 Riverside Dr, Andover, MA 01810-1121
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$20 US$129*US$109*
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Traveller (48)
Room & Suite (25)
Dining (4)
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    Overview

    • Excellent51%
    • Very good27%
    • Average10%
    • Poor5%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    3 Star Hotel
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    Rooms
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    Standard Room

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    09/04/2017 10/04/2017
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    Reviewed 16 October 2015

    Breakfast in the morning was wonderful. Sima was so pleasant and helpful. She offered to get me coffee. Moreover, seh was freindly with each of the guests. Sima made the guests feel comfortable. I had a late arrival (1030pm) and was greeted with a smile....More

    Helpful?
    Response from Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover

    Thank you so much for your review and kind words. I shared your post with Sima and our hotel team. Sima is a treasure. We are happy you had a pleasant stay! Thank you for sharing your experience with us! Sincerely, Mike

    Reviewed 13 October 2015

    temperature controls didn't work properly I was up all night because it was so cold and had to put sweat clothing on . The bed is uncomfortable and the pull out bed was not made up. when i went to make it myself i found...More

    Review collected in partnership with Homewood Suites by Hilton
    Helpful?
    Response from Jade D, General Manager at Homewood Suites by Hilton Boston/Andover

    We are incredibly sorry to learn of the less than satisfactory condition of your particular guestroom! Please know that we appreciate any opportunity to improve upon the quality of our product and will surely bring your feedback to the attention of our Chief Engineer and...More

    Reviewed 13 October 2015

    Hilton failed me from the time as I walked into the door to when I left the premise: 1. Understaffed at check in-long wait time. Poor service. 2. Did not acknowledge me as Diamond. Procedure-poor Service. 3. I asked if my airline was in folio....More

    Helpful?
    Response from Jade D, General Manager at Homewood Suites by Hilton Boston/Andover

    Thank you for the honest review of your most recent experience as our guest. Although we remain incredibly disappointed to learn of all the missed opportunities to exceed your expectations, I appreciate the time you took to share your concerns. Our team is committed to...More

    Reviewed 8 October 2015

    We arrived late at night and were pleasantly surprised by the nice, spacious room. We slept well and headed down for breakfast early the next morning. They were out of eggs but had potatoes and bacon which was strange. The woman manning the breakfast station...More

    Helpful?
    Response from Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover

    Dear Kathleen W, Thank you very much for your feedback regarding your recent stay. We are very happy you were pleasantly surprised with our accommodations. Our apologies on running out of eggs at breakfast that day. We have been experiencing a shortage of eggs from...More

    Reviewed 6 October 2015

    Great stay!! Convenient, Comfortable. Great staff with a caring attitude. Would willingly recommend the property to friends and family. The breakfast Concierge was wonderful. She enjoys taking care of everyone that enters "her home". The AM Front Office associate maintains a professional persona and stays...More

    Review collected in partnership with Homewood Suites by Hilton
    Helpful?
    Response from Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover

    Thank you so much for sharing your experience with our hotel. We are very happy you enjoyed your stay. We are blessed with a great family with our hotel. Thank you so much and we hope to see you again!

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Hot Tub
    • Tennis Court
    Photos
    Traveller (48)
    Room & Suite (25)
    Dining (4)
    Pool & Beach (3)
    Nearby
    Nearby Restaurants
    Mano's Pizza
    18 reviews
    1.32 km away
    Chateau Restaurant
    282 reviews
    1.20 km away
    189 Prime
    69 reviews
    1.25 km away
    Muddy Waters Pub & Restaurant
    14 reviews
    1.01 km away
    Nearby Attractions
    Jay Gees Ice Cream & Fun Center
    47 reviews
    2.65 km away
    Imajine That
    22 reviews
    4.19 km away
    The Claddagh Pub
    10 reviews
    2.95 km away
    Methuen Memorial Music Hall
    37 reviews
    3.59 km away
    Questions & AnswersAsk a question
    Jade D
    How's that's great GM candidate pool you "always keep" working out for you? It seems to be keeping you busy at least!
    12 August 2016|
    Answer
    Response from morethanthat63 | Reviewed this property |
    Not sure if this was a question for me, not sure what you want to know
    0
    Votes
    alexis30456
    How far are you from the 99 restaurant in Andover?
    21 April 2015|
    What is your answer?
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    Room Tips
    "Limited ADA rooms -- call ahead and inspect the room"
    Bin_travelin_1, 1 month agoRead review
    "Rooms are very quiet. Hotel is a little bit isolated from crowd and road."
    Dejan B, 3 months agoRead review
    "Choose another hotel!"
    capegirlonthego, 4 months agoRead review
    "Find another hotel."
    William O. B, 5 months agoRead review
    "3rd floor rooms have a nice view of the trees (and avoid the parking lot)"
    kurtandmar, 5 months agoRead review
    "Although they have elevators the first floor would be more suited to young families."
    freelunch2013, 6 months agoRead review
    "Ask for room away from elevators"
    TahoeTravelin, 9 months agoRead review
    "2nd or 3rd floor"
    dcfiread, over a year agoRead review
    "I had a room overlooking the parking lot but it was quiet."
    pasowine, over a year agoRead review
    "Do not check in."
    584pattil, over a year agoRead review
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