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La Quinta Inn & Suites Andover

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425 Reviews from our TripAdvisor Community

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Showing 403: English reviews
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New Jersey, United States
Reviewed 2 weeks ago

We've stayed at a variety of La Quinta inns since acquiring our dog and have found them to be uniformly clean, with comfortable beds and plenty of pillows, and friendly staff. The one in Boston-Andover is no different and is within walking distance of a very nice local restaurant and a chain restaurant. There's plenty of room to walk dogs....

Review collected in partnership with La Quinta
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Helpful?
Thank elliottf575
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon!

New England
HOTEL’S FAVOURITE REVIEW
Reviewed 22 August 2016

I like the La Quinta brand and stay at one 6-8 times a year. The one in Andover exceeded my expectations. I had a family event in Lowell and my 11 year old nephew and my dog were with me. The staff was very nice, especially Isabel who directed me over the phone when I missed the exit, and then...

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Thank antastic
About Hotel's Favourite Review
Reviewed 2 weeks ago via mobile

I arrived at 315 the receptionist didn't even greet me so not a very good first impression of hotel. Room itself was well equipped and comfortable. I could go on but suffice it to say I was very pleased with my stay, and although short and sweet this time I can definitely stay again

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Helpful?
Thank Jenny D
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

Poland, United States
Reviewed 3 weeks ago

Always enjoy staying here on my business trips to the area. They are currently renovating. The updated guest rooms are even more comfortable and inviting. Wifi is reliable. Comfortable work area. Walking distance from two great restaurants. Friendly and helpful staff. All you could hope for when traveling.

Review collected in partnership with La Quinta
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Helpful?
Thank michellebK8838JY
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thanks for taking the time to submit a positive review of your recent stay. It delights us to hear that you found our hotel clean and nice; and that your guest experience was a good one. We look forward to having you as a guest again in the future. LQ Customer Care

Methuen, Massachusetts
Reviewed 7 March 2017

My husband and I have been staying at La Quintal for the past day and a half and we can't wait to check out. Good points: it's inexpensive, the beds are comfy, great gym, friendly workers, easy access to highway and restaurants, quiet area. Negatives: pool is cold and the hot tub water is grey. I don't think they've cleaned...

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Helpful?
Thank HTLee2014
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you for taking the time to share your comments about your stay! I am very sorry that your experience wasn’t up to your expectations. Our staff works very hard to provide guests with a clean, comfortable room, and I apologize that you felt our hotel was worn. But you can rest easily: our hotel is scheduled for a complete...

Burlington, Vermont
Reviewed 6 March 2017

This hotel is clean with very comfortable beds. Breakfast is decent, though not much selection if you are gluten free. Gas station, Dunkin Donuts and Chili's within walking distance. I've stayed here several times and never had a bad experience.

Review collected in partnership with La Quinta
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Thank deniseb320
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

Bangor, Maine
Reviewed 26 February 2017

I can't say enough positive things about the staff at LaQuinta in Andover. I have visited many times and I always feel welcome and am treated like family. I must say that on this recent trip I met a real shining star in Isabel. She went above and beyond to accomodate my schedule and treated me and my company like...

Review collected in partnership with La Quinta
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Thank nickpelkey
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon!

Haverhill, United States
Reviewed 19 January 2017

Everyone that I encountered at the hotel seemed miserable with their jobs. Everyone from front desk to breakfast personnel. I have never encountered this at any other hotel. Customer Service is not something they care about here.

Review collected in partnership with La Quinta
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Thank 645elizabethi
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you for your direct and genuine comments. We really appreciated the feedback. Rest assured we will be looking into the comment you have made about your experience with our staff. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously and we will take steps...

Bangor, ME
Reviewed 17 January 2017

We were very pleased with our stay recently at LaQuinta in Andover, MA. We have stayed at other LaQuintas in the past and we have come to expect a clean, comfortable room and a friendly, helpful staff. That is exactly what we found here. We thought the price was very reasonable for a Friday stay in this area which is...

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Thank Terrysmom
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely, LQ Customer Care

Reviewed 16 January 2017

I selected La Quinta because it offered a great rate, and they allowed my small dog at no additional charge. It was, however, probably the worst experience I've ever had at a hotel. 1. The fire alarm went off the first evening. My 6-yr old daughter at the time was in the bathtub, so we rushed to get clothes on....

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Thank Tricia A
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you for your feedback regarding your stay. Our guest expectations are very important to us and when we fall short we take it very serious and strive to correct the issues. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. If you would like to discuss...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about La Quinta Inn & Suites Andover

Address: 131 River Road, Andover, MA 01810
Region: United States > Massachusetts > Andover
Price Range: $134 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Andover 2.5*
Number of rooms: 180
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Also Known As:
La Quinta Inn & Suites Andover Hotel Andover
La Quinta Inn And Suites Andover
La Quinta Hotel Andover
La Quinta Andover
Andover La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Andover staff and other travellers.
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6 months ago
9 months ago

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Questions? Get answers from La Quinta Inn & Suites Andover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exceptional for the value.”
nickpelkey, 26 Feb 2017 | Read review
“Make sure the whirlpool is working if that's important to you. It was hot and there were water spouts but no bubbly! : (”
GinnyW826, 28 Sep 2016 | Read review
“room 116 close to exit so great for those with dogs”
antastic, 22 Aug 2016 | Read review
“All good, indoor corridor hotel and surprisingly quiet (even with tons of youth cheerleaders running around)”
M3fanatic, 11 Apr 2016 | Read review
“Upper floors are better.”
skysail, 26 Feb 2016 | Read review
5 of 5