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Holiday Inn Express Auburn

HIExpress.comUS$116*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Auburn
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324 Reviews from our TripAdvisor Community

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Showing 320: English reviews
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Agawam, Massachusetts
Reviewed 5 days ago NEW

We recently had a wedding in Spenser, MA and needed rooms for our out-of-town guests. We chose the Holiday Inn as our location. Katie Deasey was wonderful to work with, as well as the front desk staff who handed out our wedding gift bags to our guests. Rooms were super comfortable, clean and great wifi connections; it was great having...

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Helpful?
Thank Donna S
Oswego, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I've stayed here many times while visiting my son at his college. It's always excellent. The rooms are clean and very comfortable. The staff is helpful, personable, and professional. The breakfast is hot, tasty, and fresh. It's and easy location to get in and out of Worcester. I'll be back. Two thumbs up!!

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Helpful?
Thank Chris D
About Hotel's Favourite Review
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

Chris D, thank you so much for taking time to leave feedback after your most recent stay at the Holiday Inn Express in Auburn! I'm so happy to hear that you, once again have had a very enjoyable stay with us! We really try to provide the best service to our guests, because you deserve that! I hope your son...

Rochester, New York
Reviewed 1 week ago

Easy access from Interstate. Clean rooms, friendly staff. I would appreciate if they, just like most other chains, would offer more consistent pricing. Breakfast is better than some not as good as some others. Would stay there again.

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Helpful?
Thank sprkdude
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

Sprkdude, thank you for taking the time to review our hotel. I'm glad you found our location convenient and our staff friendly! We do pride ourselves on providing excellent service to our guests. If you find yourself returning to the area often, please talk to one of our staff members about a negotiated rate. We hope to see you the...

Southington, Connecticut
Reviewed 3 weeks ago via mobile

The hotel was average. No issues with cleanliness, everything was as it should be. The rooms had all the amenities you could need for a stay (fridge, coffee,etc...). The breakfast was great with a wide selection. A short ride to the palladium in Worcester, we stayed here after a late night concert and it is something we will consider doing...

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Helpful?
Thank kris5213
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

Kris5213, Thank you so much for your review and feedback of the Holiday Inn Express in Auburn, MA.I hope you enjoyed your concert! As you mentioned the Palladium as well as other Worcester venues and concert halls are only a short drive away from our hotel which makes us a convenient and smart choice for those not wanting to stay...

Reviewed 21 March 2017 via mobile

I have come to this hotel once a year and stayed a week while visiting family. I had heard they'd had issues with some criminal behavior. Last night, upon arrival, my hallway was filled with the smell of marijuana. Of course, I called the front desk but what is she to do. In addition, the linens on the bed are...

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1Thank happylady1955
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

Dear Happylady 1955, thank you so much for your review and we are terribly sorry for the experiences you encountered during your stay. We haven't had any criminal activity at our hotel. Our standards of excellence are high and these issues are taken very serious by our staff and management. Thank you for letting us know. Please feel free to...

Portland, Maine
Reviewed 19 March 2017

The guest room smelled like wet dog upon entry, which we aired out by opening the balcony door. That helped a little. There was dog food on the floor, which indicates housekeeping did not vacuum this room. The bathroom was dirty with urine on the toilet and body hair sprinkled about. If we weren't so tired from traveling, we would...

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1Thank ExplorerGals
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

ExplorerGals, thank you for your review and I am terribly sorry to hear of the experience you had while staying at our property. We pride ourselves on offering our guests with a clean, comfortable room and stellar service. I would like the opportunity to investigate this matter further, please reach out to me at (kdeasey@roedelcompanies.com) at your convenience. Sorry again...

Southington, Connecticut
Reviewed 19 March 2017 via mobile

My friends and I stayed here because we were attending a show at the palladium in worcester, which was about 10 minutes away. So the location was very convenient! The staff was friendly and helpful. We stayed in a double queen non-smoking room. The room was very clean, and had a modern look/feel to it. The appliances were up to...

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Helpful?
Thank chrisfuries
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

Chrisfuries, thank you so much for your review of our property! I hope you and your friends enjoyed the show! We are conveniently located to downtown Worcester and can offer a great hotel experience for a great price! If you ever visit Worcester for another show, we hope to see you stay at our property again! Safe travels, Katie

Reviewed 16 February 2017

I've stayed at this hotel 3 times now for business and it's always an excellent stay. The rooms are clean, staff is friendly, quiet, inviting atmosphere. This last trip I had here was the weekend of 2 snow storms back to back. The 2nd one I asked for an extended checkout to leave late and head out after the snow...

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Thank Denise F
Syracuse, New York
Reviewed 12 February 2017

My husband and I were in the area with our 3 sons for a sporting event. I usually avoid hotels as much as possible because I tend to be on the germaphobic side. I was extremely impressed with the cleanliness of our room and the hotel overall. I would 100% stay here again and recommend it to others.

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Helpful?
Thank Yankees02
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

Hi Yankees02, thanks for the review! I want to thank you for giving us a shot and bringing your family to stay with us! Family time is super important to us and we're so proud we were able to offer yours a comfortable and clean stay! Thank you so much for the kind words on the cleanliness of our hotel....

Rovaniemi
Reviewed 12 February 2017

I had a very comfortable one-night stay at this hotel while passing through Massachusetts. It is a polished hotel, with polite staff, and comfortable rooms. It was cold outside and I particularly appreciated the heating, which could be controlled from the wall panel. They also provide a fridge and microwave in the room, as well as complimentary coffee and tea....

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Helpful?
Thank vovelle1789
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

Vovelle1789, Thank you for taking a moment to write a review of our hotel! I am so happy that you were able to come in from the cold and enjoy our warm and inviting hotel! As you kindly mentioned, we do offer a mini-fridge and microwave in every room as well as a Keurig machine with complimentary coffee and tea....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Auburn!The Holiday Inn Express Hotel & Suites Auburn is conveniently located in the heart of central Massachusetts and is easily accessible from I-290, I-395 and I-90 (Massachusetts Turnpike).The Auburn hotel is only minutes away from downtown Worcester, which is home to the DCU Center, as well as the Hanover Performing Arts Center. We are also a short distance from the Thompson International Speedway and the Brimfield Antique Fairgrounds. The Auburn hotel is accessible to many colleges in the area that include Clark University, Worcester Polytechnic Institute (WPI), College of the Holy Cross, Assumption College and Becker College. Old Sturbridge Village, an outdoor living history museum depicting life in the 1830s, is just a short distance from our Auburn hotel. Stay connected with our equipped business center complete with PC and printer. Maintain your exercise regimen in our fitness center or easily turn business into pleasure with our oversize hot tub. The retail pantry offers last minute convenience items, snacks, and beverages. Receive complimentary Deluxe Express Start Continental breakfast daily and at the end of your hard day unwind in our comfortable Simply Smart bedding. Come experience the great value and exceptional service in Auburn and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Auburn

Address: 10 Johnson St # 12, Auburn, MA 01501-2236
Region: United States > Massachusetts > Auburn
Price Range: $172 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Auburn 2.5*
Number of rooms: 113
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Also Known As:
Holiday Inn Express Auburn Hotel Auburn
Holiday Inn Auburn
Auburn Holiday Inn Express
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Auburn staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Auburn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid any hotel when a robotics convention is in town.”
sprkdude, 17 May 2017 | Read review
“Ask for a clean one.”
ExplorerGals, 19 Mar 2017 | Read review
“I am a IHG Gold Member. I call to request upgrades. They seem to normally have one available. The 4th floor is the best”
U2867PHdenisef, 16 Feb 2017 | Read review
“The corner rooms are very spacious. You may also want to ask for a room on the opposite side of highway 290.”
mattd221, 1 Feb 2017 | Read review
“Pick an odd numbered room so you are on the side of the hotel furthest from the highway in order to stay away from the noise.”
chriscS614GR, 17 Jan 2017 | Read review
5 of 5
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US$116* /night
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Prices are for 1 room, 2 adults
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