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Holiday Inn Express Auburn

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Holiday Inn Express Auburn
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319 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Reviewed 5 January 2017 via mobile

This hotel is very clean and friendly, Cassie and Kathy the general manger are great! Hot tub is the best!! Keep up the good work. The front desk agents very friendly and helpful thank you for a great stay!!!!

Thank Scott S
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

Hi Scott, Thank you for your great review of our hotel! We take pride in offering our guests a memorable and comfortable stay! We hope that should you find yourself in the area again, you'll visit us again! Safe Travels!

Shrewsbury, Massachusetts
Reviewed 24 December 2016 via mobile

Visiting family for a week at Christmas, this hotel was centrally located and off the highway. Got a special pre-paid rate. Had requested a room away from highway but did not get one, but traffic didn't seem to bother us too much. Room was very large (king bed) with frig, microwave, and Kerig coffee maker. Closet was very small, especially...

Thank Cheryl K
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

Hi Cheryl K, Thank you for your review of our hotel. I'm sorry we weren't able to accommodate your request of room location but am happy to hear that the outside noise was not too inconvenient. I hope that if you are able to come back to the area, you choose to stay with us again! Happy holidays and safe...

Martinsburg, West Virginia, United States
Reviewed 20 November 2016 via mobile

The front desk staff were very nice. It was clean and the bed was good. We shared the suite with friends and it was enough space with a couch and chairs to sit and talk. Breakfast was good. They were very busy but kept up with replenishing every thing. The WiFi was a little spotty quick to throw you off

Thank Karen S
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

Hi Karen S, Thank you so much for taking the time to review our property. We pride ourselves on offering the best service to our guests and work to continuously improve our service standards. I'm so sorry to hear that the WiFi was acting up during your stay. I would like the opportunity to look into this, please feel free...

Peabody, Massachusetts
Reviewed 17 November 2016 via mobile

Great place to stay on way down 84 stay here once a month and always clean and pleasant. Staff always helpful . Only negative fills up very fast ! Morning Buffett good selection and coffee is very good

Thank CoachFrank
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

Thank you, CoachFrank for your honest review of our hotel! We appreciate all feedback. We are quite busy throughout most weekdays so we always advise calling as soon as possible to insure you have a beautiful, clean room waiting for you when your travel is complete. We look forward to seeing you on your next visit to the Auburn area!...

Temecula, California
Reviewed 1 November 2016

The hotel is standard for the chain. Service was cheerful and the value was reasonable during the Fall color season in central Massachusetts. The breakfast is sufficient but nothing special. Biggest complaint from me is the noise level of the nearby Interstate I-295. Even on the opposite side of the building it was noticable and I was on the ground...

Thank William L
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

William L, thank you so much for taking time to review our property. I am sorry that the highway noise may have disrupted your stay with us. Please know that we have listened to our guests and now offer a "sleep menu", offering white noise machines and/or ear plugs at request. In addition to these options, IHG also offers a...

Reviewed 31 October 2016

Requested and received a quiet room. Everything was clean and staff members were helpful as well s pleasant. The breakfast area was large, supplied with the usual HIE breakfast options,and well maintained. Many restaurants are within a five-minute drive. This is my second stay at this location, and I have been satisfied both times. I would definitely stay there again.

Thank L8180ZZcarlad
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

L8180ZZcarlad, Thank you for your review! We are happy that you enjoyed another stay with us! As you mentioned, our property is located conveniently within minutes of several wonderful restaurants. We also have a list of other restaurants in Worcester should any of our guests want to venture a little further out! We hope to see you again soon! Safe...

A TripAdvisor Member
Level Contributor
3 reviews
3 helpful votes
Reviewed 30 October 2016 via mobile

We arrived and 2 p.m. the staff was more than happy to let us check in early. The room was beautiful and clean. Breakfast was plentiful with eggs, pancakes,yogurt , pancakes, milk, juice and coffee. The location is great right near the interstate and also close restaurants and shopping.

Thank A TripAdvisor Member
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

Thank you for your response! As a hotel representative, I am happy that you enjoyed your recent stay with us. We take pride in providing our guests with enjoyable, memorable stays and I hope that we were able to make yours just that! If you ever travel back to the Auburn area, we hope that you'll stay with us again!...

Reviewed 19 October 2016

We stayed here for one night in October 2016. Our room was clean. Nice white bedding, which I like. The sink in the bathroom was clogged and wouldn't drain-- sort of gross. There were complimentary donuts in the lobby, but they were really bad. Didn't have breakfast. My husband and daughters enjoyed the hot tub.

Thank Milton_Annie
Peabody, Massachusetts
Reviewed 17 October 2016 via mobile

Clean excellent room. Staff great !! Best hotel for travel in auburn! Breakfast and coffee great room is always clean and plenty of towels . Very easy on and off I 90 stop on way to NY every 2 weeks never disappointed

Thank CoachFrank
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this review

CoachFrank, thank you for your response! We are happy that you're able to come to the Auburn area so frequently and speak so highly of us! I am happy that we are able to provide a clean, comfortable room- your satisfaction is something that we take immense satisfaction in! During any of your future stays, please let us know if...

Framingham, Massachusetts
Reviewed 12 October 2016 via mobile

Stayed at the holiday inn express in auburn for a wedding. Beautiful place-fairly new. Rooms were huge! Lots of space. We had a king size bed. Very comfortable. Staff were very friendly and helpful. Only negetive thing we have to say was regarding the free breakfast. Not a lot of variety and the so called omelettes were awful. I know...

Thank Tamisparkles

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Auburn!The Holiday Inn Express Hotel & Suites Auburn is conveniently located in the heart of central Massachusetts and is easily accessible from I-290, I-395 and I-90 (Massachusetts Turnpike).The Auburn hotel is only minutes away from downtown Worcester, which is home to the DCU Center, as well as the Hanover Performing Arts Center. We are also a short distance from the Thompson International Speedway and the Brimfield Antique Fairgrounds. The Auburn hotel is accessible to many colleges in the area that include Clark University, Worcester Polytechnic Institute (WPI), College of the Holy Cross, Assumption College and Becker College. Old Sturbridge Village, an outdoor living history museum depicting life in the 1830s, is just a short distance from our Auburn hotel. Stay connected with our equipped business center complete with PC and printer. Maintain your exercise regimen in our fitness center or easily turn business into pleasure with our oversize hot tub. The retail pantry offers last minute convenience items, snacks, and beverages. Receive complimentary Deluxe Express Start Continental breakfast daily and at the end of your hard day unwind in our comfortable Simply Smart bedding. Come experience the great value and exceptional service in Auburn and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Auburn

Address: 10-12 Johnson St., Auburn, MA 01501
Region: United States > Massachusetts > Auburn
Price Range: $150 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Auburn 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Holiday Inn Express Auburn Hotel Auburn
Holiday Inn Auburn
Auburn Holiday Inn Express
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Auburn staff and other travellers.
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over a year ago

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Questions? Get answers from Holiday Inn Express Auburn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a clean one.”
ExplorerGals, 19 Mar 2017 | Read review
“I am a IHG Gold Member. I call to request upgrades. They seem to normally have one available. The 4th floor is the best”
U2867PHdenisef, 16 Feb 2017 | Read review
“The corner rooms are very spacious. You may also want to ask for a room on the opposite side of highway 290.”
mattd221, 1 Feb 2017 | Read review
“Pick an odd numbered room so you are on the side of the hotel furthest from the highway in order to stay away from the noise.”
chriscS614GR, 17 Jan 2017 | Read review
“Ground floor opposite the Interstate and down the corridor away from the indoor pool.”
WilliamL408, 1 Nov 2016 | Read review
5 of 5