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Holiday Inn Express Auburn

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308 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Auburn
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Showing 305: English reviews
Camillus, New York
Reviewed 10 September 2015

The Holiday Inn Express is right off the Massachusetts Turnpike and very easy to find. I made the reservation earlier in the day. I had to take a van to Boston MA. It was a long day and I needed a place for the night. I wanted to get an early start the next morning. I pulled in late at...

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Helpful?
Thank Mazuza2
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

Great! So glad to hear! You as our guest are our most important focus here at the hotel! Please come visit us again soon!

Reviewed 6 September 2015 via mobile

I don't even know where to start! When we arrived the desk staff was very friendly and helpful. We tried for 4 hours to call ahead but the phone wasn't working. They were apologetic and had no problem checking us in early. The room looked great! The mini fridge and microwave were so helpful with a toddler. Lots of storage....

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Helpful?
Thank Jmerz86
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

Thank you so very much!!! We are so happy that everything went well. And, yes, we had an issue with our phone system but all is okay now, and thank you for your patience. I will pass this on to the front desk and let them know what a great impact they made! Please come see us again soon!

London, United Kingdom
Reviewed 6 September 2015

Rooms are very clean... sparkly new... well appointed ... clean... modern... efficient...friendly staff... and a great rate. If this was at the airport you'd pay triple this rate and be happy... OK the public space are simple, but room-wise, you can not beat this place, especially at this rate.

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Thank EricW4555
Wayne, Pennsylvania
Reviewed 29 August 2015

Excellent experience! We were very pleasantly surprised, the hotel was extremely clean, quiet with nicely updated furnishings. There was a microwave and fridge in the room and nice reading lights on the bed headboard. Breakfast was great, eggs, bacon, biscuits, pancakes, along with yogurt and oatmeal. Good coffee as well. Nice staff. Beds were very comfortable with great pillows (4...

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Helpful?
Thank Kathy M
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

Fabulous! We are so happy that you had a great experience at our Great Hotel! And you were able to be a part of the recent renovations and all that that had to offer! Yes, we are quietly outside of Worcester, but only six miles and so close to Thompson, Connecticut and Putnam, Connecticut, Webster Lake, Millbury, etc. We like...

Schenectady, New York
Reviewed 28 August 2015 via mobile

This is a very nice hotel. We only stayed a night, as we are passing through and it is very convenient off of the Mass Pike, but would not have had a problem staying here longer. The room was updated, clean and spacious. The breakfast was adequate. Two small things: you have to keep re-signing in to the WiFi (but...

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Helpful?
Thank Karson962
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

Thank you for your response! I am so glad that your stay was as you stated! That's certainly what we strive for here! I am terribly sorry about the TV - - that is beyond frustrating. We actually are aware of the problem and we have had our TV and internet providers out here to fix that situation. Apparently there...

New Market, Maryland
Reviewed 27 August 2015

Stayed just one night before Clark University move-in day. Comfortable and clean hotel. Huge room (queen double). Convenient to Clark. Very friendly staff. Probably a little nicer than HIE in downtown Worcester.

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Thank rebogamy
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

Thank you so much for writing a review! Yes, we are very close to Clark University and outside the city limits just a tad! I hope you were able to take part of all the choices of restaurants that we have in our area, local and chain! We hope you come again if you are in the area visiting or...

PA
Reviewed 18 August 2015

We were just making a stop to continue our trip the next morning so we were looking for something simple. This place was not that. We were so surprised at how beautiful, clean and super friendly the staff were. The breakfast? WOW- I left stuffed and I usually don't do breakfast. The choices were amazing, pancakes, eggs, bacon (yes the...

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Helpful?
Thank StacyLevittownPA
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

Thank you so much for taking the time to write a review! We are thrilled that you found it to be more than what you expected! You came at the right time - - just in time to enjoy our brand new renovations! We are looking forward to seeing you again on your next trip!! Kathy Kirk!

Reviewed 12 August 2015 via mobile

Decent price, nice staff, and was in a very quiet neighborhood right off of the highway. The breakfast was from 630-930 and was very good. They even had pancakes available the evening of check in for those hungry folks. The room was fantastic, one of the cleanest we have ever stayed in. Very nice for the price and would reccomend...

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Thank Nicholascox
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello! Thank you for filling out one of our guest reviews! We take pride in our cleanliness and service and we always do our best to deliver on that. Our Pancakes at Night promotion seems to be a real big hit! We're glad that you were able to indulge in it! We’re glad that you enjoyed your stay and we...

Elizabethtown, Pennsylvania
Reviewed 10 August 2015

This place provided a great stay for a long road trip. The room was clean and spacious. Loved the modern furniture with a very unique headboard. Staff made check-in and check-out easy. Breakfast was good for everyone.

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Helpful?
Thank marian m
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello! Thank you for taking your time to fill out a guest review! We are so happy to hear what you have to say! We’re glad that you enjoyed your experience and we enjoyed having you. I also thoroughly enjoy our new headboards and lighting. It adds a lot of class, I think! So if you find yourself in the...

NJ
Reviewed 6 August 2015

We stayed for one night while visiting family and were so happy with our choice. The front desk staff are friendly, funny and helpful and the hotel is clean, appears to be recently remodeled and is very comfortable. We've already booked our next stay!

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Helpful?
Thank Teresa D
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello! We are very thankful for the great comments you have about our property. I, and all of our staff, do our best to ensure that you have the best stay that we can possibly deliver. We're so happy to see that you've booked with us again! We very much value loyalty here and we love to have new "regulars"!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Auburn!The Holiday Inn Express Hotel & Suites Auburn is conveniently located in the heart of central Massachusetts and is easily accessible from I-290, I-395 and I-90 (Massachusetts Turnpike).The Auburn hotel is only minutes away from downtown Worcester, which is home to the DCU Center, as well as the Hanover Performing Arts Center. We are also a short distance from the Thompson International Speedway and the Brimfield Antique Fairgrounds. The Auburn hotel is accessible to many colleges in the area that include Clark University, Worcester Polytechnic Institute (WPI), College of the Holy Cross, Assumption College and Becker College. Old Sturbridge Village, an outdoor living history museum depicting life in the 1830s, is just a short distance from our Auburn hotel. Stay connected with our equipped business center complete with PC and printer. Maintain your exercise regimen in our fitness center or easily turn business into pleasure with our oversize hot tub. The retail pantry offers last minute convenience items, snacks, and beverages. Receive complimentary Deluxe Express Start Continental breakfast daily and at the end of your hard day unwind in our comfortable Simply Smart bedding. Come experience the great value and exceptional service in Auburn and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Auburn

Address: 10 Johnson St # 12, Auburn, MA 01501-2236
Region: United States > Massachusetts > Auburn
Price Range: $129 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Auburn 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Holiday Inn Express Auburn Hotel Auburn
Holiday Inn Auburn
Auburn Holiday Inn Express
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Auburn staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Auburn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor opposite the Interstate and down the corridor away from the indoor pool.”
 of 5 bubbles WilliamL408, 1 Nov 2016 | Read review
“Hotel Sits atop a hill sorta so All rooms are quiet and has easy access to all highways. Say hello to Fran!”
 of 5 bubbles timfJ9106GA, 15 Sep 2016 | Read review
“upper floors facing away from I290”
 of 5 bubbles georgea526, 23 Aug 2016 | Read review
“Try for non-highway side.”
 of 5 bubbles 754carlyn, 20 Jul 2016 | Read review
“Rooms on the back side of the hotel (facing the town street vs. the Mass Pike) will have less traffic noise.”
 of 5 bubbles 15lesliej, 10 Jul 2016 | Read review
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