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Holiday Inn Express Acme-Traverse City

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Traveller (23)
Room & Suite (23)
Dining (7)
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Overview
  • Excellent29%
  • Very good44%
  • Average21%
  • Poor3%
  • Terrible3%
Travellers talk about
“front desk”(23 reviews)
“traverse city”(50 reviews)
“cinnamon rolls”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
Offers from Holiday Inn Express Acme-Traverse City
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (178)
There are newer reviews for Holiday Inn Express Acme-Traverse City
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LanguageEnglish
53
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All reviewsfront desktraverse citycinnamon rollsnice hotelroom was cleanhot tubsleep inntwo queen bedsnice view of the baynice stayenjoyed our staybagelsgreat roomoff seasonhieihgsulfur
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11 - 15 of 177 reviews
Reviewed September 30, 2017 via mobile

We enjoyed our stay here. King room is spacious and very clean. The construction of this building makes it s little noise. Reservation and greeting was friendly and helpful. The breakfast was great with a good sized eating area. Navigation helped us find it. It...More

Thank Gary S
Reviewed September 6, 2017

The location for the hotel is great - up on a hill and away from the traffic. A good staff (although check-in was a bit of an adventure). Overall, pretty good, but has room for improvement for the price.More

Thank Advisor0057
Response from Rachel C, Front Office Manager at Holiday Inn Express Acme-Traverse CityResponded September 8, 2017

Dear Joe H, Thank you for the review! It is wonderful to know you enjoyed your stay, especially the location. We are sorry for any issues you encountered during check-in and that you didn't find enough value in the price paid. Please visit us the...More

Reviewed September 5, 2017

This was a girls trip. Upon arrival the hotel was clean. We had two queen beds with 4 pillows each, which was nice. The room faced the bay, which was also nice. The continental breakfast had a lot to choose, from eggs, pancakes, cereal yogurt,...More

Thank Karen M
Response from Rachel C, Front Office Manager at Holiday Inn Express Acme-Traverse CityResponded September 8, 2017

Dear Karen M, Thank you for the review! We are pleased you enjoyed your stay and were able to relax on your girls weekend. We do have a water softener system to combat our hard water and have started the process of replacing some parts...More

Reviewed September 2, 2017

This holiday inn has poor management, poor service, and front desk staff that do not know where they are located. The management makes excuses and beware they will not honor points and will not credit points. They have been reported to the corporate office for...More

Thank Douglas M. L
Response from Rachel C, Front Office Manager at Holiday Inn Express Acme-Traverse CityResponded September 8, 2017

Dear Douglas M. L, Thank you for sharing your feedback on your stay with us. We apologize you were unhappy with your experience. This is not typical of our property or staff and has been investigated and addressed. Sincerely, Rachel Front Office Manager

Reviewed August 30, 2017 via mobile

While checking in under the IHG friends and family rate, I was asked for a certificate/voucher to qualify for that rate. I have never been asked to produce that document at any IHG property. If this was an employee rate, I would have understood. As...More

Thank rdpine
Response from Jennifer H, General Manager at Holiday Inn Express Acme-Traverse CityResponded September 8, 2017

Dear rdpine, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced while trying to check-in. We have contacted you directly per your request and have shared the required voucher for your records. We understand you have never encountered this...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$125 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$125 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (23)
Room & Suite (23)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Brian N
October 8, 2015|
AnswerShow all 4 answers
Response from Tommy R | Property representative |
We do not have any smoking rooms, per Michigan law. However, we do have designated smoking areas outside.
0
Votes
Room Tips
"request a nice room because they do not offer one"
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"Avoid this hotel it is way over priced!"
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"Choose the bay side, the best room is the one above the front desk."
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"Top floor, bay view"
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