TOLIP Family Club Borg El Arab Hotel
TOLIP Family Club Borg El Arab Hotel
Borg El Arab Stadium, Alexandria 21599 Egypt
Full view
View all photos(60)60
Room & Suite (15)
Dining (13)
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Avg. C$88 /night, 8/9 - 8/10
C$88
per night
C$88
per night
C$88
per night
Sep
Oct
Sep 9
Today
Sep 11
Sep 13
Sep 15
Sep 17
Sep 19
Sep 21
Sep 23
Sep 25
Sep 27
Sep 29
Oct 1
Oct 3
Oct 5
Oct 7
Oct 9
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
3.5
#2 of 8 apartments in AlexandriaLocation
Service
TOLIP Borg El Arab is a sports and Eco Hotel that boosts 90 rooms & suites elegantly appointed with breath-taking view of the green landscape and feature all modern amenities with privileges , and have a direct view to main stadium of Borg El Arab , and the two training yards .
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Game room
Aerobics
Children's playground
Valet parking
Wifi
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Poolside bar
Aerobics offsite
Entertainment staff
Evening entertainment
Table tennis
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Hot spring bath
Massage
Neck massage
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Air purifier
Dining area
Fireplace
Housekeeping
Private balcony
Room service
Safe
Telephone
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Budget
Languages Spoken
English, Arabic
Location
Borg El Arab Stadium, Alexandria 21599 Egypt
Name/address in local language
Getting there
Borg El Arab International Airport
17.5 km•
See all flights
Rental Cars
3 Restaurants
within 10 kilometers
13Reviews1Q+A1Room tip
Reviews
Traveller rating
- 4
- 4
- 1
- 1
- 3
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Sort by:
Detailed Reviews
If you are looking for a good , nice hotel to get relax , this hotel is a perfect choice for the family ,, big swimming pool ,. Good variety of lunch buffet you can start your day there by 10 am till sunset with a good price for all the family
It's better to avoid weekends it will be just you over there
It's better to avoid weekends it will be just you over there
Read more
Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management TOLIP Royal Hotel, تسويق at TOLIP Family Club Borg El Arab Hotel
Responded Jun 7, 2024
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good hotel,it had an amazing view with tidy rooms,three types of view the best to get swimming pool with corniche موقف رائع جدا نظافة الغرفة على مستوى عال والعاملين فعلا اصحاب خبرة فندق يستحق أن يكون فندق المضل
Read more
Date of stay: August 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Located near Alexandria International Airport. It's a neat and clean hotel with decent breakfast. It has a huge property. And we saw a group of high school SOCCER players and Tennis Players visiting this facilty. Recommend for family with kids.
Read more
Date of stay: January 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management TOLIP Royal Hotel, تسويق at TOLIP Family Club Borg El Arab Hotel
Responded Jun 7, 2024
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1. The bed blankets and bed linens were dirty and "yellowish" in color.
2. The towels contained hair and were dirty full of brown and black dirt spots that I was disgusted to even put them on my body
3. The water (shower and tap) doesn't last more than 20 seconds before it disappears. You have to wait for like two minutes before the water comes back at a very high speed and extremely hot.
I used to take my shower on 6 attempts stepping in and out of the shower to avoid the hot water burning my body.
4. I contacted the reception 3 times complaining about the issue but they didn't do any recognized effort to fix the issue rather than sending me a helpless plumber with no added value to the problem.
5. I ordered a 100 LE grilled chicken plate, the chicken was barely grilled. I was able to see the white flesh really easy.
6. I ordered two sandwiches, they came as if they are coming straight from the fridge.
7. When I asked to talk to the Hotel Manager, I was left for more than 15 minutes waiting for him to come.
What I recognized later is that in these 15 minutes, the staff went and talked to him that I dont have the right to complain because they did so and so.
When i told him my complains, he couldn't care less about any of my complains and all of his care was to drift the problem on me.
He told me I should've asked to change the room and that he doesn't have any problems with this happening.
He was totally fine with the water issue and just told me they'll look into it.
He ended his talk with me with the following statement: "What do you want from me now" in a sarcastic way which is really rude and defines how poor their management really is.
When I told him I'll fill all these things in my review on Booking, he told me go on, do whatever you want.
I really recommend not to stay at this place, its dirty, unprofessional and their manager is extremely rude.
2. The towels contained hair and were dirty full of brown and black dirt spots that I was disgusted to even put them on my body
3. The water (shower and tap) doesn't last more than 20 seconds before it disappears. You have to wait for like two minutes before the water comes back at a very high speed and extremely hot.
I used to take my shower on 6 attempts stepping in and out of the shower to avoid the hot water burning my body.
4. I contacted the reception 3 times complaining about the issue but they didn't do any recognized effort to fix the issue rather than sending me a helpless plumber with no added value to the problem.
5. I ordered a 100 LE grilled chicken plate, the chicken was barely grilled. I was able to see the white flesh really easy.
6. I ordered two sandwiches, they came as if they are coming straight from the fridge.
7. When I asked to talk to the Hotel Manager, I was left for more than 15 minutes waiting for him to come.
What I recognized later is that in these 15 minutes, the staff went and talked to him that I dont have the right to complain because they did so and so.
When i told him my complains, he couldn't care less about any of my complains and all of his care was to drift the problem on me.
He told me I should've asked to change the room and that he doesn't have any problems with this happening.
He was totally fine with the water issue and just told me they'll look into it.
He ended his talk with me with the following statement: "What do you want from me now" in a sarcastic way which is really rude and defines how poor their management really is.
When I told him I'll fill all these things in my review on Booking, he told me go on, do whatever you want.
I really recommend not to stay at this place, its dirty, unprofessional and their manager is extremely rude.
Read more
Date of stay: September 2016Trip type: Travelled solo
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terrible visit worst hotel on earth during COVID-19
There are no restrictions whatsoever
The food buffet is the worst ever it got empty and no refills
The restrooms are not clean .towels not clean
Rooms look good only
Beach is very very very very far from the rooms
The pool is only one thing that may take a 2 of five because there is no stairs to get in or out you have to sit in ground to go it or to get out
The parking it’s said it’s free but it’s not it’s 50 egp per day (worst parking ever not sun shades)
This hotel should be closed and not safe for Covid-19 and not safe for anything and no one
There are no restrictions whatsoever
The food buffet is the worst ever it got empty and no refills
The restrooms are not clean .towels not clean
Rooms look good only
Beach is very very very very far from the rooms
The pool is only one thing that may take a 2 of five because there is no stairs to get in or out you have to sit in ground to go it or to get out
The parking it’s said it’s free but it’s not it’s 50 egp per day (worst parking ever not sun shades)
This hotel should be closed and not safe for Covid-19 and not safe for anything and no one
Read more
Date of stay: April 2021Trip type: Travelled with family
Room Tip: Terrible visit worst hotel on earth during COVID-19
There are no restrictions whatsoever
The...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management TOLIP Royal Hotel, تسويق at TOLIP Family Club Borg El Arab Hotel
Responded Jun 7, 2024
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was Very good hotel with clean rooms and very kind staff working there. It is close enough to Alexandria and to the sea so well. It has very good breakfast and food with plenty of different dishes.
Read more
Date of stay: July 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management TOLIP Royal Hotel, تسويق at TOLIP Family Club Borg El Arab Hotel
Responded Jun 7, 2024
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good hotel.
Good location for wood business trip in Alexandria. Situated at 15 minutes by car from the Borg El Arab Airport and 15 minutes by car from the Timber trade area Alexandria. The only problem remain the distance from korniche abt 90 minutes by car. The rest is ok. More then ok.
Good location for wood business trip in Alexandria. Situated at 15 minutes by car from the Borg El Arab Airport and 15 minutes by car from the Timber trade area Alexandria. The only problem remain the distance from korniche abt 90 minutes by car. The rest is ok. More then ok.
Read more
Date of stay: May 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management TOLIP Royal Hotel, تسويق at TOLIP Family Club Borg El Arab Hotel
Responded Jun 7, 2024
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed one night in this hotel , it doesn't deserve 5 star the furniture is old and the room was not clean enough. the resturant staff were friendly and helpful and the food was good , the receptionist were friendly.
Read more
Date of stay: April 2017Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When we got to the hotel, they were very welcoming, and they gave us a welcome drink.
Then we went to our suite, where we found the AC not working and the telephone not working as well. So we went downstrairs to tell them, and they said they would come in 10mns to get everything fixed.. we waited for so long, got upset and went to tell them once again. So they switched our suite to another one where the AC and telephone (ordinary services in any hotel in the world) were luckily working well. But this time the refrigirator was broken.. we didn't complain this time because we were tired of complaining.
The only reason i gave this hotel a 2 stars, is because the reception boy called "Begad" was very decent, and a complimentary dessert was sent to our room.
Breakfast, was simple, although some of the food was not fresh, but we liked the view from the window, and the atmosphere.
Then we went to our suite, where we found the AC not working and the telephone not working as well. So we went downstrairs to tell them, and they said they would come in 10mns to get everything fixed.. we waited for so long, got upset and went to tell them once again. So they switched our suite to another one where the AC and telephone (ordinary services in any hotel in the world) were luckily working well. But this time the refrigirator was broken.. we didn't complain this time because we were tired of complaining.
The only reason i gave this hotel a 2 stars, is because the reception boy called "Begad" was very decent, and a complimentary dessert was sent to our room.
Breakfast, was simple, although some of the food was not fresh, but we liked the view from the window, and the atmosphere.
Read more
Date of stay: October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Terrible visit worst hotel on earth during COVID-19 There are no restrictions whatsoever The food buffet is the worst ever it got empty an"Read full review
PRICE RANGE
C$88 - C$99 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Tolip Sports City Borg El Arab
LOCATION
EgyptAlexandria GovernorateAlexandria
NUMBER OF ROOMS
90
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTOLIP Family Club Borg El Arab Hotel - UPDATED Prices, Reviews & Photos
Frequently Asked Questions about TOLIP Family Club Borg El Arab Hotel
What are some of the property amenities at TOLIP Family Club Borg El Arab Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at TOLIP Family Club Borg El Arab Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at TOLIP Family Club Borg El Arab Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at TOLIP Family Club Borg El Arab Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
Are there opportunities to exercise at TOLIP Family Club Borg El Arab Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does TOLIP Family Club Borg El Arab Hotel have airport transportation?
Yes, TOLIP Family Club Borg El Arab Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TOLIP Family Club Borg El Arab Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does TOLIP Family Club Borg El Arab Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at TOLIP Family Club Borg El Arab Hotel?
The staff speaks multiple languages, including English and Arabic.
Are there any historical sites close to TOLIP Family Club Borg El Arab Hotel?
Many travellers enjoy visiting Taposiris Magna (13.6 km).
Is TOLIP Family Club Borg El Arab Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.