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Sheraton Montazah Hotel

Booking.comUS$70*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Montazah Hotel
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532 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Bucharest, Romania
Reviewed 18 October 2013

Prior, when dealing with reception, send your roommate to verify the view. If you have the side to the next building, it is NOT ok. Montazah Gardens view is better, best you can have the Sea view, try to negotiate. As transit, it’s perfect. But if you want to spend some time and see some of Alexandria’s hot spots, better...

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3Thank anagh
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, Many thanks for recently staying with us while visiting Alexandria and also for having taken the time to share your feedback via trip advisor. Looking forward to welcoming you always at the Sheraton Montazah Hotel. Best Regards, General Manager

UK
Reviewed 11 October 2013

I had a welcoming stay. The view of the sea/Montazah Gardens were very good. Sadly the hotel appeared to be lacking in some investment. The pool etc was being repainted/much of the gym equipment was out of order and awaiting spare parts. The staff were excellent and went out of their way to help , The restaurants in Montazah Gardens...

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Thank SummertimebluesUk
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, I would like to express my sincere thanks for recently staying with us whilst visiting Alexandria and also for having taken the time to share your nice feedback and constructive comments on trip advisor. Kindly note that customer care is amongst our highest priorities and it is always gratifying to receive our valuable guests comments thus enabling us...

Wichita, Kansas
Reviewed 9 October 2013

We keep going back both for the incredible views and good service, and good overall value f the hotel. WIth views of the sea and the Montaza gardens, you just can't do any better in Alex for the price. The rooms are due for a style upgrade, but still clean and nice. We have been back three times and have...

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1Thank teabs
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, Thank you very much for recently staying with us whilst visiting Alexandria and also for having taken the time to share your wonderful feedback on trip advisor. Customer care is amongst our highest priorities and it is always gratifying to receive our valuable guests nice comments. Once again thank you. Looking forward to welcoming you again and always...

Ismailia, Al Isma'iliyah, Egypt
Reviewed 30 September 2013

the hotel has a great location with nice scene of the montazaha gardens and the sea. yet its rooms are kind of old style. that need maintenance .. air conditions were not working well ... the breakfast was below average. Staff there are so friendly specially those in the security team ... so helpful . beech area is generally nice...

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2Thank Azza A
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, Thank you very much for recently staying at the Sheraton Montazah Hotel while visiting Alexandria and also for having taken the time to share your feedback on trips advisor. Customer care is amongst our highest priorities and it is always gratifying to receive our valuable guests comments. On the other hand, I do assure you that every single...

Cairo, Al Qahirah, Egypt
Reviewed 23 September 2013

This hotel is located at front of Medeterian sea. The hotel has very nice rooms most of them are sea view. The services in the hotel are good. This hotel is located at front of Medeterian sea. The hotel has very nice rooms most of them are sea view. The services in the hotel are good. This hotel is located...

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Helpful?
Thank Gamal AbdelNass... O
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, I would like to seize this opportunity to express my sincere 'Thank You' for choosing the Sheraton Montazah Hotel for your stay in Alexandria and for sharing your feedback on trip advisor. Your nice comments have not passed unnoticed, but conveyed to our Management team as well. Once again thank you. Looking forward to welcoming you again and...

Reviewed 9 September 2013

This old Sheraton is in desperate need of renovation. The rooms and bathrooms are old. The breakfast is poor and service needs improvement though the staff is nice. Today, despite the beautiful views and beach, it's undeserving of the Sheraton brand

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Thank Rsoarch
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, Thank you very much for choosing the Sheraton Montazah Hotel for your stay whilst visiting Alexandria, and also for taking the time to post your feedback on trip advisor. We do regret that our hotel was not up to your expectations. In that respect, kindly note that a full hotel renovation will be taking place in 2014. On...

Cairo, Egypt
Reviewed 3 September 2013

The room was comfortable and the food was very good and is well located facing the Alexanderia corniche and Montazah.All the stuff are friendly and totally the accomadation was very nice and comfortable.

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Helpful?
Thank Dina M
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, I would like to seize this opportunity to thank you for your wonderful comments posted on trip advisor. It is always gratifying to receive our valuable guests feedback. Looking forward to welcoming you again soon at the Sheraton Montazah Hotel. Sincerely Yours, General Manager

Cairo, Egypt
Reviewed 18 August 2013

This my second stay in Sheraton Montazah..the hotel is very nice for a family vaccation..starting from the room its comfortable with an exceptional sea view ..house keeper gives u a routine twice visit which is very important in presence of kids. food is great whether the open buffet or a la carte and most imp.is the service actualy waiters r...

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Thank nadeen e
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, I would like to express my sincere thanks and appreciation for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria. Please rest assured that we are committed to offer the highest service possible and continue striving to exceed our guests’ expectations. At the same time I deeply and sincerely appreciate your wonderful comments noted during you...

Dubai, United Arab Emirates
Reviewed 14 August 2013

This property of starwood is well located facing the Alexanderia corniche. I hve booked for junior suite which had awesome and fantastic view of montazah palace and Mediterranean Sea. I would love to stay here and recommend to all holiday makers to try this property. Staffs are well trained and attentive.

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Helpful?
Thank Desidudedxb
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, Many thanks for recently staying with us whilst visiting Alexandria and also for having taken the time to post your wonderful feedback on trip advisor. Customer care is amongst our highest priorities and it is always gratifying to receive our valuable guest’s comments. Once again my deepest thanks and appreciation, looking forward to welcoming you always at the...

Auckland Region, New Zealand
Reviewed 4 July 2013

Two of us stayed in this hotel during a two night stay in Alexandria. The staff were outstanding and our high level floor room gave us beautiful views of King Farouk's palace, the surrounding gardens and the ocean. The room was comfortable and the food was great - especially breakfast which put on a huge spread. The free wifi was...

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Helpful?
Thank Mcliz
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, I was very pleased to learn how much you enjoyed your stay with us and to know how impressed you were with the service you received. Your kind comments are greatly appreciated. Once again thank you, it was a pleasure having you as one of our valuable guests to the Sheraton Montazah Hotel. Looking forward to welcoming you...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Montazah,overlooking King's Farouk Palace and gardens on one side and the bright blue waters of the Mediterranean Sea on the other.From the moment you arrive, you will receive the warmest welcome from attentive and responsive staff whose mission is to make your stay a relaxing and unforgettable one. ... more   less 

Additional Information about Sheraton Montazah Hotel

Address: El Corniche Road, Alexandria 21599, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Price Range: $117 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Montazah Hotel 5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Sheraton Hotel Alexandria
Sheraton Alexandria
Alexandria Sheraton
Hotel Style:
#12 Luxury Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Montazah Hotel staff and other travellers.
8 questions
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Questions? Get answers from Sheraton Montazah Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good view nearby shops”
723hebae, 9 Apr 2017 | Read review
“Ask for a sea facing room and the higher up the room the less the noise from the busy beach road.”
CarinS293, 30 Mar 2017 | Read review
“high floor elevator front rooms”
rfayez, 4 Feb 2017 | Read review
“Your are at the mercy of these VERY COLD customer service people. Good luck.”
johnsonshan, 1 Nov 2016 | Read review
“Request a sea view room on a higher floor.”
  • View from our 12th floor room
rehamshadi, 12 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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