We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Helnan Palestine Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Helnan Palestine Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

344 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 284: English reviews
Heredia, Costa Rica
Level Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 weeks ago

Nothing but good things to say about this hotel. The staff is friendly, the food is good, the rooms are clean and the staff attentive. From the moment you check in until the day that you leave, the hotel treats you as if you are that VIP and that makes you feel good. The welcoming desk has friendly personnel and... More 

Helpful?
Thank Kenneth7228
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Kenneth, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I spend three nights, four days, the weather was perfect, ideal for reference. The beach is magnificent, quite by this time of the year, soft music in the air coming while you are watching the view. You can order any snack, juice, coffee. Room is clean with all facilities, stuff is helpful.

Helpful?
1 Thank monaamohsen
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Ms. Mona, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 weeks ago

The view was amazing,the rooms have a balcony with a view that you shouldn't miss, a little bit expensive , The dinner buffet was average, The staff was kind and well trained. The hotel is far from the center of the City.

Helpful?
Thank Amr G
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Amr, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Reading, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 5 weeks ago via mobile

Excellent hotel with amazing views and a private beach. I spent 3 nights with my family and enjoyed the sunshine around the beach and pool area. Breakfast is delicious with endless choices. Room is clean and everything works brilliantly with so many TV channels. Reception staff who met us ( Nabil and Sara) were very polite and extremely efficient. Definitely... More 

Helpful?
Thank Manal S
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Ms. Manal, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Doha
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016 via mobile

Hotel location The location is fabulous it is located inside Montaza place park which located in beautiful area directly on the Mediterranean sea, it is a charmed area with historical landmarks and greenery every where, but no much entertainment at night to do, we had to go out the Montaza for shopping and cinemas and every time we come in... More 

Helpful?
Thank M2M 0
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Valuable guest , Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Port Said Governorate, Egypt
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016 via mobile

I spent 3 nights at helnan hotel in alexandria the view is amazing it is unique because it is inside montazah garden but the beach of the hotel is not good you can't find sandy shore to enjoy it you have to use the other side cabinets shore after jumping to it and when you swim in the beach you... More 

Helpful?
Thank eman55
Ahmed A, RDM at Helnan Palestine Hotel, responded to this review

Dear Ms. Eman, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Cairo, Egypt
Level Contributor
6 reviews
4 hotel reviews
Reviewed 22 October 2016

I recently revisited at Helnan Palestine Hotel over the summer and i have to say that it was quiet an enjoyable stay. The most apparent thing is how the hotel staff (everyone) is willing to help, assist and make your stay that much more memorable. The renovations and hotel is general are a definite plus and i was glad to... More 

Helpful?
Thank Hanan O
Ahmed A, RDM at Helnan Palestine Hotel, responded to this review

Dear Ms. Hanan, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2016 via mobile

Great location,delicious restaurants ,friendly staff, nice activities for kids You can enjoy water sports The view is fascinating and the rooms are furnished old and nice Motazah is a wonderful place to have a walk around

Helpful?
Thank Marwa K
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Ms. Marwa, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Jubail
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2016

Did not like the culture of giving tips to get services Overall, the Hotel is clean and good to stay in Would be better if the culture changed (by training or any other means) this is one of the Hotels that i love to stay in

Helpful?
1 Thank Sherif D
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Sherif, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level... More 

Cairo, Egypt
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 October 2016

This is my second review about the hotel Hardly could fault anything this time except I recommend rooms with a palace view specialy in summer I hope next time the price includes Bed and Breakfast not only bed

Helpful?
Thank hobz979
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear valuable guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

745 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (337)
Viewed
Hotel & Grounds (49)
Viewed
Room/Suite (55)
Viewed
View from Room (52)
Viewed
Pool/Beach Area (12)
Viewed
Dining (18)
Viewed
Bathroom (16)
Viewed
1:58
Videos (1)
Viewed
Other (134)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (371)
Viewed
Amenities (46)
Viewed
Beach (9)
Viewed
Penthouse (87)
Viewed
Pool (17)
Viewed
Presidential Suite (68)
Viewed
Dining (69)
Viewed
Standard King Room (18)
Viewed
Standard Twin Room (26)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (22)
Viewed
View from Room (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (7)
Viewed
Pool/Beach Area (3)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Alexandria hotels
4.5 km away
Hilton Alexandria Corniche
Hilton Alexandria Corniche
#4 of 38 in Alexandria
897 reviews
1.0 km away
Sheraton Montazah Hotel
Sheraton Montazah Hotel
#13 of 38 in Alexandria
506 reviews
6.9 km away
Four Seasons Hotel Alexandria
Show Prices
Show Prices
Show Prices
8.5 km away
Romance Alexandria Corniche
Romance Alexandria Corniche
#5 of 38 in Alexandria
595 reviews
9.4 km away
Tolip
Tolip
#11 of 38 in Alexandria
236 reviews
10.5 km away
Hilton Alexandria Green Plaza
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Hotel is The civic & social center of Alexandria, known for its commitment to excellence in service & hospitality,The hotel is a five star deluxe hotel, situated in a unique location and embracing the Mediterranean and providing harmonious scenery. The vast magnificent gifts of nature, 350 acres of gardens and golden sandy beaches surround its bay. The hotel faces one of the most famous historical landmarks in Alexandria, "Royal Palace" which was once the site where the late Egyptian royal family vacationed. ... more   less 

Additional Information about Helnan Palestine Hotel

Address: Montazah Garden Palace, Alexandria 21599, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Price Range: $121 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helnan Palestine Hotel 5*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Priceline and Travelocity so you can book your Helnan Palestine Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Helnan Palestine Alexandria
Helnan Palestine Hotel Alexandria
Hotel Style:
#3 On the Beach Hotel in Alexandria
#4 Spa Hotel in Alexandria
#7 Business Hotel in Alexandria
#8 Luxury Hotel in Alexandria
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Helnan Palestine Hotel staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Helnan Palestine Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Side view in summer (cooler and quieter), swimming area view starting from October.”
 of 5 bubbles monaamohsen, 31 Oct 2016 | Read review
“Room overlooking the king's palace is more tranquil and serene than the pool side view.”
 of 5 bubbles HananO_12, 22 Oct 2016 | Read review
“Sea Side, Bridge View”
 of 5 bubbles 822sherifd, 17 Oct 2016 | Read review
“I recommend the palace view side”
 of 5 bubbles hobz979, 13 Oct 2016 | Read review
“ENJOY!,you're here for yourself,don't let little hassles stop you from enjoying your trip!”
 of 5 bubbles 70esmeralda, 24 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay