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Helnan Palestine Hotel

412 reviews
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Traveller (411)
Room & Suite (338)
Dining (91)
Overview
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“royal palace”(10 reviews)
“private beach”(25 reviews)
“montazah gardens”(13 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (412)Write a Review
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123
53
13
16
Show reviews that mention
All reviewsroyal palaceprivate beachmontazah gardensold palacegarden viewhotel is locatednice viewmediterranean searelaxing stayopen buffetswimming poolquality of foodspent nightsvisit alexandriarooms are cleanbreakfast buffetprofessional staff
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1 - 5 of 342 reviews
Reviewed 1 week ago

The view is beyond amazing and very relaxing.The rooms are authentic and have a little nostalgic feel. The staff was very helpful and it was my wife's birthday and they sent us a birthday cake to the room which was a great gesture. The variety...More

Thank tameemw
Reviewed 2 weeks ago

The everlasting Palestine hotel with an amazing view over the royal palace and the embedded sea bay, brings a lot of memories to anyone who use to spend their summers in Alexandria. The hotel overall is good yet the staff are extremely supportive and friendly....More

Thank Jobbo42
Reviewed 2 weeks ago via mobile

You cannot beat the location and the views from this hotel, but there are a lot of room for improvement. Check-in staff was not very friendly. She was not even smiling and gave us a few unpleasant facial expressions. The room was clean with complementary...More

Thank AAY75
Reviewed 4 weeks ago

Was a good stay, only downside is not having the king size bed although been requested prior arrival. Other than that very neat ,well placed and good staff. Food was average but I could say its better than most hotels in Alexz\

Thank Ebyaary
Reviewed 4 weeks ago via mobile

The location is magnificent. The staff are so friendly. The room is super clean. The hotel sent a welcoming fruits and water. The price is excellent compared to the facilities. Free WiFi. I tried the Spa, it was excellent. Massage is great at a very...More

Thank Mostafa I
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$135 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Alexandria
#5 Spa Hotel in Alexandria
#7 Business Hotel in Alexandria
#8 Luxury Hotel in Alexandria
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$135 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Alexandria
#5 Spa Hotel in Alexandria
#7 Business Hotel in Alexandria
#8 Luxury Hotel in Alexandria
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (411)
Room & Suite (338)
Dining (91)
Pool & Beach (46)
Hotel & Grounds (275)
Bathroom (20)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Reda O
19 December 2016|
AnswerShow all 4 answers
Response from Reda O |
it is done I was in other hotel couldnot call because I came from Europe so for what we have this application!!!!
0
Votes
nijma
29 August 2016|
AnswerShow all 4 answers
Response from Ahmedalimohamed | Property representative |
The beach use costs 500 LE per adult all inclusive, where you enjoy a credit of 200 Le per adult for the food and non-alcoholic beverages
0
Votes
bassem-salah84
6 August 2015|
Answer
Response from helnanmanagment | Property representative |
Dear Guest, The prices will be approximately 3000 Le for one night per double , will be bed and breakfast for any other meals will be ala carte .. for more information kindly contact the reservation department through our... More
-1
Votes
Room Tips
"best view,great restaurants"
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"The palace view , corner rooms are preferred"
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"choose room view on the palace as the view is much awesome."
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"depends what you want to see...sea or royal palace , its up to you."
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