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Sofitel Luang Prabang Hotel

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Traveller (1391)
Room & Suite (252)
Pool & Beach (107)
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About

#2 of 108 hotels in Luang Prabang
Location
Cleanliness
Service
Value
Travellers' Choice
Once the French Governor's Fort, the "all-suite" Sofitel Luang Prabang now oozes colonial style and splendour fused with contemporary elegance in one of the finest resorts in the region. Situated on a heritage site in the former royal capital of Laos, the hotel is close to the major tourist attractions. Large courtyards, landscaped gardens, a reflecting pool and fireplaces provide a welcome retreat in all seasons. Individually designed suites create sanctuaries of private space and sumptuous comfort, revitalising the soul. Natural LeSpa therapies and gourmet dining at the Governor's Grill capture the essence of Laos, drawing on its culinary and wellness traditions.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycle tours
Children's television networks
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Happy hour
Outdoor dining area
Wine / champagne
Poolside bar
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun umbrellas
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Seating area
Sofa
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, Thai
5.0
5.0 of 5 bubbles1,066 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled close to the town center, Sofitel Luang Prabang Hotel is celebrated for its ideal blend of historic charm and peacefulness, with many travelers appreciating its convenient yet tranquil location. The hotel's cleanliness and maintenance receive high marks, while the attentive and professional staff are often commended for enhancing guests' experiences. The spacious and elegantly decorated rooms, coupled with luxurious amenities like a pristine pool and spa, contribute to the hotel's perceived exceptional value. Guests frequently commend the serene and charming atmosphere that defines their stay at this esteemed hotel.
Location
Picturesque
Atmosphere
Tranquil
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Luxurious
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1066Reviews18Q+A100Room tips
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SueLondonUK wrote a review Feb 2024
United Kingdom59 contributions
On arrival you feel the calmness of this excellent hotel, with great service, very friendly and very attentive but not suffocating. Rooms are good quality and good bathroom fittings. Our garden room had small terrace, garden and outside bath tub, which was very private. My husband was ill on arrival and the hotel management team organised a Doctor, to come to the hotel, within 45 minutes , he was not that ill they were just efficient. Doctor arrived with the right medicine for the usual tourist ailment (!) , and then the management team got the chef to cook suitable food to take with the medication, really impressive . Tranquil pool to sit by, after doing all the Laos tourist destinations. Great breakfast and dinner good too, if you don’t eat out. You can feel good management oversight at this hotel. They sent us on our way with cookies and personalised embroidered tote bag.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from sofitel nagas, Other at Sofitel Luang Prabang Hotel
Responded 1 week ago
Dear Sue, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay at our hotel and found our service to be excellent, friendly, and attentive. It's our priority to ensure our guests feel welcomed and well taken care of throughout their stay. We're glad to hear that our team was able to assist promptly when your husband fell ill and that our efforts to organize a doctor's visit and provide suitable food were appreciated. Your comfort and well-being are important to us, and we're pleased that we could assist in making your stay as comfortable as possible. We're also happy to hear that you enjoyed our tranquil pool and found our breakfast and dinner offerings to your satisfaction. We strive to provide a relaxing and enjoyable experience for all our guests. Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back to our hotel in the future. Best regards, Sofitel Luang Prabang Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patiphan B wrote a review Feb 2024
1 contribution
"Wow, I just had the most amazing experience at Sofitel Le Spa ! From the moment I walked in, I was greeted with calming scents and a soothing ambiance that immediately put me at ease. Mr. Phone therapist was incredibly skilled and attentive, catering to my specific needs and ensuring that I felt relaxed throughout the entire session. The aroma oils used during the massage were divine, adding an extra layer of relaxation and rejuvenation. I left feeling completely refreshed and revitalized. I highly recommend Le spa to anyone in need of some pampering and self-care!"
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from sofitel nagas, Other at Sofitel Luang Prabang Hotel
Responded 2 weeks ago
Dear Patiphanh, Bonjour Sabaidee Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had such a fantastic time at Sofitel Le Spa. It's fantastic that you felt welcomed and at ease from the moment you walked in, surrounded by calming scents and a soothing ambiance. We're delighted that Mr. Phone, our therapist, provided you with such a skilled and attentive massage, tailored to your specific needs. We're glad to hear that the aroma oils used during the massage added to your relaxation and rejuvenation, leaving you feeling completely refreshed and revitalized. Thank you for recommending Le Spa to others in need of pampering and self-care. We look forward to welcoming you back for another rejuvenating experience in the future! Warm regards, Sofitel Luang Prabang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Laura A wrote a review Feb 2024
Leander, Texas2 contributions
Best massage we ever had! Aom and Do were simply amazing. There are hundreds of cheaper massage places in town but Le Spa at the Sofitel was worth the extra price. Still much more affordable than the massages in the United States. The entire experience was wonderful and the spa itself is clean and relaxing.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from sofitel nagas, Other at Sofitel Luang Prabang Hotel
Responded 2 weeks ago
Dear Laura, Bonjour Sabaidee Thank you for your glowing review! We are thrilled to hear that you had the best massage ever at Le Spa. We're delighted that Aom and Do provided you with an amazing experience. Our team works hard to ensure our guests receive top-notch service, and we're glad to hear that their efforts paid off. We understand that there are many massage options available in town, but we're honored that you found Le Spa at Sofitel to be worth the extra price. We strive to offer exceptional quality and value to our guests. It's fantastic to hear that you found the entire experience wonderful and that our spa provided a clean and relaxing environment for your massage. Thank you for choosing Le Spa at Sofitel, and we look forward to welcoming you back for another rejuvenating experience in the future! Warm regards, Sofitel Luang Prabang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Terry wrote a review Feb 2024
9 contributions
The place is absolutely gorgeous. We have stayed here for a few days. Its very lush and green in the hotel and because you are more in the outside, but still very close to anything, it's nice and quiet. the sunset is a great time to be hanging at the pool, we even had a staff member play this string instruments near the restaurant, which gave a lovely vibe. Thank you Souk from the F&B team for your conversations, service and the lovely fresh lemon grass. it almost got taken from us when getting back to the big country more north, but we got lucky with only a warning that we couldn't bring fresh goods into the country. So we can use the lemon grass for smoothies back home. The pool is nice and the dark design really blends in well with the surroundings. We had a bit of a difficulty in finding the best suitable pillow from the menu to our liking, which sounds more like a luxury problem. The staff was very friendly and did their best in helping out.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from sofitel nagas, Other at Sofitel Luang Prabang Hotel
Responded 2 weeks ago
Dear Terdemier, Bonjour Sabaidee Thank you for sharing your experience with us! We are delighted to hear that you found our place to be comfy with spacious rooms. It's wonderful to know that you enjoyed the lush and green surroundings of our hotel, providing a peaceful and quiet atmosphere while still being conveniently close to everything. We're glad you had the chance to experience the beautiful sunset at our poolside, accompanied by the soothing sounds of the string instruments played by our staff member near the restaurant. We appreciate your kind words for Souk from our F&B team. We're thrilled that Souk's conversations, service, and the fresh lemongrass added to your enjoyment of your stay. It's great to hear that you were able to take some lemongrass home with you for smoothies, despite the minor inconvenience at customs. We're glad you enjoyed our pool and its dark design that blends well with the surroundings. We apologize for the difficulty in finding the perfect pillow from our menu, but we're pleased that our friendly staff made every effort to assist you. Thank you once again for choosing to stay with us. We hope to welcome you back for another relaxing stay in the future! Warm regards, Sofitel Luang Prabang Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LMKus wrote a review Feb 2024
Washington DC, District of Columbia11 contributions
It was the perfect stay - from the moment of arrival to that of departure. I was greeted by a friendly driver at the airport and warmly welcomed by the team at Sofitel, including POOKIE who presented me with a beautiful and fragrant garland prepared by the staff (she also made sure later that I had her contact in case I got lost at the night market). The manager, VARD, personally checked me in and went above and beyond to ensure that my entire stay was wonderful - he showed me to various sights around Luang Prabang which I would never have discovered on my own. It wasn't just the wonderful experience of staying in Sofitel's idyllic grounds - with the loveliest, friendliest rabbits I've encountered roaming its grounds, and calming local music wafting through the common areas as a local musician played - it was also that, through the hotel, I was able to gain a better understanding of Luang Prabang and Laos, more generally. The hotel offers a fun and challenging, 'Lost Treasures of Luang Prabang' treasure hunt, which took me to back alleys, local schools, state departments, and lesser known temples etc. That as well as conversations with the local community and hotel staff made my experience of Luang Prabang far richer. The team, particularly at the front desk team, was kind and accommodating, taking my changing schedule and requests all in their stride. Everyone at the hotel was wonderful, but I would commend, in particular, YOUD, POOKIE, as well as manager VARD - a good manager brings out the best in his people and this was a cohesive and attentive (though not overly fussy) team. The hotel pays attention to big things and small and, in the latter respect, housekeeping should also be commended - a basket is provided for guest use and mine had not borne the weight of my things. I hung it out on a hook hoping that housekeeping would notice and understand that I would like it replaced. They did - twice! Beyond this, there were very many acts of kindness and warmth during my stay. I would highly recommend Sofitel Luang Prabang. I left the city with some sadness, but with many unforgettable and happy memories - much of this had to do with the wonderful experience at Sofitel, which does a wonderful job of showcasing local hospitality and the many interesting and unique sights of Luang Prabang.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from sofitel nagas, Other at Sofitel Luang Prabang Hotel
Responded 4 weeks ago
Dear LMKus, Thank you so much for taking the time to share your incredible experience at Sofitel Luang Prabang! We are truly delighted to hear that your stay with us was perfect from start to finish. It brings us great joy to know that you were warmly welcomed by our friendly driver and the team at Sofitel. We are especially thrilled to hear that Pookie went above and beyond to make you feel special, from presenting you with a beautiful garland to providing her contact information for your convenience. We will make sure to recognize her for her exceptional service. Furthermore, we are delighted that you enjoyed engaging with our "Lost Treasures of Luang Prabang" treasure hunt, which took you on an adventure through the city. It's heartwarming to know that the conversations with our staff and the local community added value to your overall experience, providing you with a deeper understanding of Luang Prabang and Laos. Your kind words about our front desk team, especially Youd, Pookie, Vard, mean a lot to us. We believe that great teamwork and genuine care for our guests are essential, and it's wonderful to see that reflected in your feedback. We will definitely share your appreciation with them. We are also pleased to hear that our housekeeping team was attentive to your needs and went the extra mile to ensure your comfort. Attention to detail is one of our top priorities, and we are glad to know that your requests were handled promptly and effectively. Thank you for highly recommending Sofitel Luang Prabang. Your satisfaction is our ultimate reward, and we are honored to have played a part in creating unforgettable and happy memories for you. If your travels bring you back to Luang Prabang, we would be absolutely thrilled to welcome you again. Warm regards, VARD and Sofitel Luang Prabang Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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vicky wrote a review Jan 2024
London, United Kingdom2 contributions
Beautiful hotel and gardens. Slightly out of town but only a 10-15 stroll to the centre which we enjoyed. Very close to UXO Lao which is definitely worth a visit. Staff incredibly attentive. Spa was excellent and special mention to Noy and Phone for our treatments. Rabbits were an added bonus!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from sofitel nagas, Other at Sofitel Luang Prabang Hotel
Responded 4 weeks ago
Bonjour Sabaidee, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JPTREGUER wrote a review Jan 2024
Villasimius, Italy60 contributions
+1
We loved everything from our stay at the Sofitel. A charming hotel in the center of this beautiful and very quiet city. The garden is magnificent. The spa perfect in an ancient wooden house and the team at the restaurant is really fantastic, so welcoming and efficient. Let’s mention them because we miss them already: Mrs Mork, Noy and Mr Souk, Piew, Anon, Bath, Vee. We strongly recommend this hôtel.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from sofitel nagas, Other at Sofitel Luang Prabang Hotel
Responded 4 weeks ago
Bonjour Sabaidee, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. Your kind words about our team, especially Mrs Mork, Noy and Mr Souk, Piew, Anon, Bath, Vee mean a lot to us. We believe that great teamwork and genuine care for our guests are essential, and it's wonderful to see that reflected in your feedback. We will definitely share your appreciation with them. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vard and Sofitel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lulu W wrote a review Jan 2024
1 contribution
+1
I cannot express enough gratitude for the Sofitel team in Luang Prabang for creating such a warm, welcoming and accommodating stay. Across all departments, the staff went above and beyond, and collectively set a new standard for Service. Most notably Vard, Leng, Mr. Kao and Youth at the front desk, Mr. Umni, Keili and Souk from F&B and Mr. Anshul Sharma, the hotel Manager, who has done an exceptional job at leading the team and making the Sofitel, Luang Prabang a must stay haven in South East Asia. The hotel grounds were picturesque and serene, the rooms tastefully designed with ample space to luxuriate, the food (particularly breakfast) at Governors Grill delicious and fresh. But above all, the service was unlike any hotel I have stayed. From remembering the small details of our personal preferences, to recommending the best activities and experiences, to assisting with a medical emergency - my partner and I felt truly cared for. I am deeply grateful for such a beautiful and memorable Christmas and New Year, and we already look forward to our return!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from sofitel nagas, Other at Sofitel Luang Prabang Hotel
Responded 4 weeks ago
Bonjour Sabaidee, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. Your kind words about our team, especially Vard, Leng, Mr. Kao and Youth at the front desk, Mr. Umni, Keili and Souk from F&B and Mr. Anshul Sharma, the hotel Manager mean a lot to us. We believe that great teamwork and genuine care for our guests are essential, and it's wonderful to see that reflected in your feedback. We will definitely share your appreciation with them. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vard and Sofitel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JO wrote a review Dec 2023
Melbourne, Australia7 contributions
This has to be the most welcoming place to stay in South-East Asia. The staff were wonderful - from reception and restaurant waiters through to masseuse - making sure we wanted for nothing. Our suite was very spacious and even included our own private outdoor area. The gardens were absolutely gorgeous. Our five-day stay was one of peace and relaxation. No need to look further than the Sofitel Luang Prabang for a perfectly memorable experience!
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Date of stay: October 2023
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from sofitel nagas, Other at Sofitel Luang Prabang Hotel
Responded 4 weeks ago
Bonjour Sabaidee, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Luang Prabang Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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narnia0675 wrote a review Dec 2023
Doha, Qatar128 contributions
+1
My husband and I stayed at Sofitel Luang Prabang for 5 nights at a pool villa. We enjoyed every single minute of it. Very quiet place and small boutique hotel with amazing staff, especially thanks to Youth and Vard who were always ready to help with everything we needed. The room was spacious, the bed was comfortable and the pool was lovely. The hotel manager was also very attentive. We will come back if staying again in Luang Prabang.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Villa 22 was extremely quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from sofitel nagas, Other at Sofitel Luang Prabang Hotel
Responded 4 weeks ago
Bonjour Sabaidee, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Luang Prabang Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$514 - C$1,056 (Based on Average Rates for a Standard Room)
LOCATION
LaosLuang Prabang ProvinceLuang Prabang
NUMBER OF ROOMS
25
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Sofitel Luang Prabang Hotel - UPDATED 2024 Prices, Reviews & Photos (Laos) - Tripadvisor

Frequently Asked Questions about Sofitel Luang Prabang Hotel
Which popular attractions are close to Sofitel Luang Prabang Hotel?
Nearby attractions include Ma Te Sai (0.3 km), Wat Manorom (0.1 km), and UXO Visitors Centre (0.3 km).
What are some of the property amenities at Sofitel Luang Prabang Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Luang Prabang Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Luang Prabang Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Luang Prabang Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sofitel Luang Prabang Hotel?
Conveniently located restaurants include Governor's Grill at Sofitel Luang Prabang, Atsalin restaurant, and Le Sen.
Are there opportunities to exercise at Sofitel Luang Prabang Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sofitel Luang Prabang Hotel have airport transportation?
Yes, Sofitel Luang Prabang Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Luang Prabang Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sofitel Luang Prabang Hotel?
The staff speaks multiple languages, including English and Thai.