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Le Palais Juliana

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174 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Goderich, Canada
Reviewed yesterday NEWvia mobile

My stay at, "Le Palais Juliana," did not leave me feeling particularly satisfied. Our arrival, for the most part, was quite good. Our room was well, okay. It initially had a musty smell and at times smelled of urine. This, to be fair, was short-lived, but was noticed enough that this observation was shared. In the mornings, the smoke from...

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Helpful?
Thank Montel056
Melbourne, Australia
Reviewed 2 days ago NEW

My husband and I recently stayed 3 nights at Le Palais Juliana . It was one of the highlights of our annual vacation. The staff and management were warm, welcoming, and so eager to go the extra mile that we felt comfortable immediately. Every aspect of the hotel is designed for tranquility and geared towards real vacation mode. Having read...

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Thank Jubilee2017
Hong Kong, China
Reviewed 3 days ago NEW

Pleasantly surprised to discover Le Palais Juliana. Surpassed my expectation for the price we paid to stay here. We were given a huge room with a large bathroom and excellent rain shower. From the glass window there’s the magnificent view of the pond juxtaposed with the villas. At night there’s the soothing choir of the frogs (just close the door...

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Thank DonovanHK
Vang Vieng, Laos
Reviewed 4 days ago NEW

Fantastic resort, perfect for family holiday. The Hotel is situated at least 10 minutes from town however shuttle is free which was not a problem, The property itself boasts of a very spectacular swimming pool and a Jacuzzi where we spent slow leisurely hours . The rooms are adequate and worth the price. We had our private balcony overlooking the...

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Thank martharamos41
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Martharamos, It is such a pleasure to read rave reviews such as yours. We beam with pride that our guests recognize the effort we put into making our property a wonderful experience to be in. We really hope to be able to welcome you back in the near future. Sincerely, Oscar

Jackson, Michigan
Reviewed 1 week ago

I stayed here with a small tour group and we were all pleased with the hotel. The pool was particularly beautiful and the staff was friendly and helpful. Although it was outside the city, it was easy to get transportation into the night market or to the restaurants and surrounding attractions. My only criticism would be the dim lighting in...

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Helpful?
Thank Kristinkorten
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Kristin, Thank you for taking the time to submit a nice review. I am happy to know that you had a wonderful stay with us. I look forward to welcoming you back in the not distant future. Best regards, Oscar

Reviewed 2 weeks ago via mobile

This hotel was nice creation, good relaxing with friendly staff. Unfortunately I stay there only 3 nights. The day during my departure time Mr. Oscar's General Manager meet me and say good bye. In generally Leo people are friendly with wonderful culture. Return here is my holiday plan.

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Helpful?
Thank Chris S
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Chris, Thank you for your score of 5. I know that you wanted to stay longer but you had to attend to some important job-related errands. Hopefully we can welcome you back soon if opportunity permits. Sincerely, Oscar

Australian Capital Territory, Australia
Reviewed 2 weeks ago

We stay their for 3 nights and everything was wonderful, room, staff and other facilities, food. I don't hesitate to recommend this property to new travelers. This hotel was nice and convenience place.

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Helpful?
Thank toprelationship
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Top, It is always delightful to read 5-star reviews coming from our great guests. Thank you for appreciating our facilities, food and our staff. I will make sure to share this wonderful news with all members of my team. Once again thank you for your time and the high marks. Sincerely, Oscar

Reviewed 2 weeks ago via mobile

This is my first trip to Luang Prabang and wasn't disappointed. Staying in Le Palais and experiencing the service, people ,the scenery complete my vacation 🙂 We were promptly attended during check-in though the front desk looked pretty busy which was much appreciated. Given a room with the pool and garden view. Even received a personalised welcome from the General...

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Helpful?
Thank Erita S
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Erita, Greetings from Le Palais Juliana! I wish to thank you for your time in submitting a delightful review. My team will be pleased to hear me read this review in the morning brief. Once again our gratitude for rating us a 5! Sincerely, Oscar

Reviewed 2 weeks ago

The hotel is a little bit under construction and they haven't ironed out the wifi vibe yet. Breakfast is ok, food is ok in general... Service is really good. Wifi is shocking. Like dreadful. Like I had to reset all these things on my mac with stagnate IP addresses and nonsense just to get it to connect to the insane...

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Thank Clementine Auro... B
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Clementine, Thank you for writing a review of our property following your recent visit. I am pleased to know that you had an enjoyable stay and I shall share your comments with my team. Your positive words about our service, pool, rooms and the staff are highly appreciated . Please note that we have engaged the services of an...

Cupar, United Kingdom
Reviewed 5 weeks ago

It was extremely quiet when we were there in December 2016. The hotel seems to be owned by a Thai company and managed by Can't fault the room. Can't fault the pool and grounds. Library off entrance hall is great. The Asian food was good - didn't sample western stuff, FCS you're in Cambodia! Restaurant staff seemed a bit sulky...

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Helpful?
Thank Jeffertonian
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Jeffertonian, Thank you for taking the time to do the review and for the great score of 5. I am pleased to know that you have enjoyed the omelette prepared by our chef at the patio. Our library is an added feature in our hotel as most guests like quiet moments after an all-day tour of the town. I...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Le Palais Juliana

Address: Tcho Phetsalath Street | Ban-Sangkalok, Khet-Sangkalok, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: $122 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Le Palais Juliana 4.5*
Number of rooms: 59
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Also Known As:
Le Palais Juliana Hotel Luang Prabang
Hotel Style:
#15 Luxury Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Le Palais Juliana staff and other travellers.
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Questions? Get answers from Le Palais Juliana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper rooms with pool view”
 of 5 bubbles Jubilee2017, 24 Feb 2017 | Read review
“We liked the room that faces the pond.”
 of 5 bubbles DonovanHK, 23 Feb 2017 | Read review
“Choose rooms fronting the pool”
 of 5 bubbles martharamos41, 22 Feb 2017 | Read review
“The room was nice”
 of 5 bubbles toprelationship, 9 Feb 2017 | Read review
“Choose a room overlooking the gardens rather than the pool, it feels like you're in another world”
 of 5 bubbles clementineaurora2017, 6 Feb 2017 | Read review
5 of 5