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Hotel 3 Nagas Luang Prabang MGallery by Sofitel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel 3 Nagas Luang Prabang MGallery by Sofitel
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Showing 435: English reviews
Portland, Oregon
Reviewed 22 November 2014

This 'boutique' hotel came highly recommended by both a friend and Trip Advisor...don't do it! We have traveled in China and SE Asia, and this is the most expensive disappointment e-v-e-r. $300 a night, reservations made 4 mos in advanced and we still got the worst room ever. I asked for NON- street room and quiet. I got street AND...

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Helpful?
1Thank cats254
ManagerHotel1, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear Cats254, Sabaidee! thank you very much for choosing us for your stay and your comments. We are disappointed to see our century-old historical UNESCO Heritage restored and protected home was not to your expectations. We pride ourselves with having 15 rooms of a unique character that is unmatched in the town, people from all over the world come to...

Pleasanton, California
Reviewed 2 November 2014

This is a small boutique hotel in an excellent location. The alms giving is right outside the door and its an easy walk to the shopping and night market. One street away is the river. It has a nice restaurant and the rooms are spacious.

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Thank RoBertie
ManagerHotel1, General Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear RoBertie, Sabaidee! Than you very much for your great comment, it is definitely the best location in Luang Prabang, and we think the unique character of the homes is charming. We hope you have the chance to return for more serenity and relaxation, Pablo gm@hoteldelapaixlp.com

Singapore
Reviewed 13 October 2014

The hotel is located very near cafes, restaurants and shops. It's also a short walk away from the National Museum and night markets. The al fresco restaurant is charming and great for a leisurely breakfast and dinner. The service is friendly and the food I had for dinner was marvellous. The staff made good recommendations and took time to explain...

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Helpful?
Thank LuoCJ
ManagerHotel1, General Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear LuoCJ, Sabaidee! Thank you very much for your review, we agree the location cannot be better as we are considered the center of town. We are happy you liked our charming hotel and service. I do apologise again for the confusion on the arrival time, I know this has been rectified accordingly. Thank you and looking forward to welcoming...

Abu Dhabi
Reviewed 12 October 2014 via mobile

This was my first time in Luang Prabang and I will definitely go back. The staff at 3 Nagas are great, the food was delicious and fresh, my room was beautiful and spacious with a huge bathroom and private balcony and a comfortable bed. Only the internet in the room left something to be desired. I would definitely go back!

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Thank FootlooseLibrarian
ManagerHotel1, General Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear FootLooseLibrarian, Thank you very much for your great comment, we are happy to know you enjoyed the setting of our UNESCO protected homes. We agree is a very picturesque hotel and the service is up to match it. Well noted on the internet speed, we are working with Lao Telecom to improve the connection, very soon will be flying...

Reviewed 9 October 2014

3 Nagas offers excellent accommodation right in the heart of Luang Parabang. We spent three nights at 3Nagas and had a great relaxing time. Everything was exceptional - the welcome & greeting at the airport upon arrival, the ride in the vintage Citroen, efficient check-in, stay & service, meals, advice and trips organized by the reception, smiles and hospitality of...

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Thank mariam7007
ManagerHotel1, General Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear Mariam7007, Than you very much for your fantastic review! It is indeed the best location in Luang Prabang, impossible to beat the charming setting and unique atmosphere of a real Unesco protected home. The vintage cars are a delightful addition to complete the perfect picture of life in this remote colonial town. We are glad you enjoyed your stay...

Reviewed 4 October 2014 via mobile

Nice place but the service was terrible with mix up of order's and most of the family had finished their food until the last two where served 20 minutes later good sticky rice and fish. No compensation offered despite the mix up and long waiting time.

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2Thank Jonas Z
ManagerHotel1, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear Jonas Z, Thank you very much for choosing us to dine with your family. We deeply apologise the experience didn't turn out as we all expected, please trust me the situation was a unique case, which doesn't represent the normal high service all our guests are accustomed to receive. I know Ms. Anne Sophie was in contact with you...

Exeter
Reviewed 25 August 2014 via mobile

Lovely accommodation for our 3 day stay in Luang Prabang. Clean, tastefully furnished and the beds were incredibly comfortable. The staff were extremely welcoming and helpful and the breakfast was lovely (strong coffee, kept me whizzing around all morning! ) We had a suspicion that the people in before us were possibly smokers as we could smell it quite strongly...

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Thank CarrieAnneSibb
ManagerHotel1, General Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear CarrieAnnSebb, Thank you very much for your lovely comment! It is indeed the best location in Luang Prabang, and the character of the hotel makes the guests immerse themselves in the history of the town. Well noted on the smell, we will make sure all rooms are refreshed, the entire house is nonsmoking, still some guests don't respect it,...

Oxford, United Kingdom
Reviewed 20 August 2014

Room was beautifully presented, clean and very comfortable. Breakfast was wonderful. Evening meals are very good although more expensive than other local, family run restaurants that are only a short walk away. Well located for easy walking access to main temples, shops, restaurants and markets. Boutique Hotel is a great description for Le 3 Nagas. Although NOT having a pool...

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Thank Jon0024
ManagerHotel1, General Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear Jon0024, Thank you very much for choosing us for your stay at The 3 Nagas Luang Prabang, certainly one of the best located hotels in town. We are proud of our chef's Lao Menu which has been awarded many accolades, including 'Best Lao Food' in Luang Prabang, not easy to achieve. Prices are bit higher than others in town...

Half Moon Bay, California
Reviewed 22 July 2014

We spent 3 nights at the 3 Naga's hotel based on the recommendation of several friends. After spending some time sightseeing after our noon arrival we were ready to relax on the large porch outside our room. After settling in we discovered that the overhead fan was not working. The repair man came to fix. When I noted that this...

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1Thank ronandjudy
ManagerHotel1, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear Ron and Judy, Thank you for your review, we are very happy to know you had such a great experience. We are sorry for the initial malfunction of the fan, glad to know it was quickly taken care of and you were made to feel at home. We hope you have great memories of your time here and that...

San Francisco, California
Reviewed 7 July 2014

The location is great, food is good, breakfast huge, lovely staff- however rooms can make or break your stay. We had a room upstairs with a balcony that was beautiful but the one small air conditioner could not possibly cool the room, which in the July heat is no good. The hotel staff was lovely and found us another room,...

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2Thank Beth B
ManagerHotel1, General Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear Beth, Thank you very much for your review and constructive feedback! We are indeed a boutique hotel of only 15 rooms spread over 3 restored Unesco Heritage protected homes. The ambiance and atmosphere is unique, including for Luang Prabang. We take your comments with appreciation and will make sure we can improve very soon. Hope to welcome you back...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The 3 Nagas Luang Prabang MGallery by Sofitel is a small charming boutique hotel comprising three restored historic UNESCO World Heritage buildings more than a century old. The hotel is ideally located in the towns Old Quarter, just a short walking distance from the major tourist attractions, on the path of the morning alms-giving procession. High ceilings, exotic dark wooden floors, four-poster beds, silk fabrics and traditional weavings ooze elegance, style and character. A beautiful courtyard garden beside the Nam Khan River plus an acclaimed fine dining restaurant, serving exquisite Laotion food, make this hotel the perfect place to relax and enjoy the serene Lao lifestyle. The hotel's intimate collection of 15 rooms and suites each blend space, luxury and exquisite charm, exuding a warm and inviting ambiance amid the tranquil surroundings. Eight rooms are located in The Khamboua House, a jewel of traditional Lao architecture. Built in 1903, it opens onto a beautiful garden edging the Nam Khan River, from where you can glimpse the serene Lao lifestyle. The other seven rooms are located in The Lamache House, built originally in 1898 to host the Royal Court. The house was restored using traditional techniques and materials, indulging guests in a truly authentic stay in this charming historical town. The hotel guests are invited to use these facilities at our 5-star sister resort, Sofitel Luang Prabang, located nearby. ... more   less 

Additional Information about Hotel 3 Nagas Luang Prabang MGallery by Sofitel

Address: Sakkaline Road | Vatnong Village, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: $139 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel 3 Nagas Luang Prabang MGallery by Sofitel 4*
Number of rooms: 15
Reservation Options:
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Also Known As:
3 Nagas Hotel Luang Prabang
Les 3 Nagas Luang Prabang
Les 3 Nagas Hotel
Hotel Style:
#7 Luxury Hotel in Luang Prabang
#9 Romantic Hotel in Luang Prabang
#16 Family Hotel in Luang Prabang
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 6 which has a nice veranda overlooking the street and the morning alm ritual.”
gideyup1, 29 Mar 2017 | Read review
“Every room is fantastic. The ground floor rooms of the main building have a nice terrace.”
TNTNiemi, 21 Mar 2017 | Read review
“Room No 15.”
TheresaCheah, 14 Feb 2017 | Read review
“All of the rooms are good.”
Travels_with_MandB, 12 Feb 2017 | Read review
“I would ask for a room further from the side street. Room 12 can be a bit noisy.”
DetourDiary, 27 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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